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If...
Motion detection is
not working
Bright white spots
appear at nighttime
Memory card error
Wrong date and
time are shown
My smartphone
or wireless device
cannot find the
camera during
initial setup.
24
Try this...
• Make sure the sensitivity setting is not turned OFF. (Set
sensitivity through Settings/Manage Settings.)
• Adjust the sensitivity of the motion sensor. (Set
sensitivity through Settings/Manage Settings.)
• In motion detection mode, a moving object within the
camera viewing angle is necessary to trigger the motion
sensor for recording.
The camera's infrared LEDs produce invisible light that
reflects off surfaces such as glass. Install the camera on
the other side of windows or place the lens flush against
the surface to improve the night vision.
Make sure the memory card is correctly inserted and
formatted.
Please backup the data before formatting. This
Format function will erase all data on the memory
card.
• Make sure you've selected the correct time zone.
Unexpected date and time can result in an incorrect
recording schedule. (See page 22) (Set Time Zone
through Settings/Manage Settings.)
• Confirm the system date/time of the mobile device
to ensure correct operation. (Set Time Zone through
Settings/Manage Settings.)
• Refresh the connection.
• Reset your camera to the factory default setting. Insert
an unbent paper clip into the hole on top of the camera
and press it in for several seconds. The LED begins
flashing. Remove the paper clip.
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