Troubleshooting; How To Improve The Wireless Signal Quality - Uniden AppCam 21 User Manual

Before going through these troubleshooting procedures, verify that you have
the most current version of this manual. Go to www.uniden.com and select
Owner's manuals from the Support tab's drag-down list. Navigate to your
model's manual and open it. Check the issue and date on the front cover.

HoW to ImProVe tHe WIreLess sIGnaL QuaLItY

If possible, remove obstacles in between camera and router that might reflect
the signal. These could include furniture, cabinets, and walls. If the wireless
signal is not improved, relocate the camera closer to the router.
If...
The app cannot find
the camera
No image appears
Poor image quality

trouBLesHootInG

Try this...
• Make sure your network supports DHCP protocol.
• Make sure that the DHCP option is turned on.
• Make sure the camera and your mobile device connect
to the same Wi-Fi router.
• Make sure the Wi-Fi router is activated.
• Make sure the camera is properly powered on.
• Use the "Manual Add" function to manually add the
camera.
• Make sure the power adaptor is not damaged or
defective and is plugged into an electrical outlet with
power.
• Relocate the camera to obtain the best reception of
wireless signals.
• Make sure the camera is properly configured in the app.
• Clean the camera lens using a lens cleaning cloth.
Spots or dust on the lens can also cause image quality
problems.
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