Samsung SM-G530FZ/DD User Manual
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Samsung SM-G530FZ/DD User Manual

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SM-G530FZ/DD
User Manual
English (IND). 02/2015. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-G530FZ/DD

  • Page 1 SM-G530FZ/DD User Manual English (IND). 02/2015. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Read me first Network connectivity Mobile data Wi-Fi Getting started Tethering and Mobile hotspot Package contents Device layout Personalising Using the SIM or USIM card and battery Managing the Home and Apps screens Using a memory card Setting wallpaper and ringtones Turning the device on and off Changing the screen lock method...
  • Page 3 Table of Contents Messages & email Connecting with other devices Messages Email Bluetooth Wi-Fi Direct Camera Screen Mirroring Basic shooting Mobile printing Shooting modes Camera settings Device & data manager Upgrading the device Gallery Transferring files between the device and a computer Viewing content on the device Backing up and restoring data Performing a data reset...

  • Page 4: Read Me First

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information...

  • Page 6: Getting Started

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 7: Device Layout

    Getting started Device layout Proximity sensor Earpiece Front camera Power button Touch screen Home button Back button Recent apps button Microphone Multipurpose jack Headset jack Flash GPS antenna Rear camera Volume button Back cover Speaker NFC antenna (on the battery) Main antenna...
  • Page 8 • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 9: Using The Sim Or Usim Card And

    Getting started Using the SIM or USIM card and battery Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. • O nly microSIM cards work with the device. •...
  • Page 10 SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 11 Replace the back cover. • E nsure that the back cover is closed tightly. • U se only Samsung-approved back covers and accessories with the device. Removing the SIM or USIM card and battery Remove the back cover.
  • Page 12 Getting started Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Drag one or both of the switches for the SIM or USIM cards to the right.
  • Page 13 Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 14 • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

  • Page 15: Using A Memory Card

    Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 16 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 17: Turning The Device On And Off

    Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 18: Basics

    Basics Using the touch screen • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 19 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 20 Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

  • Page 21: Home Screen Layout

    Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 22 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.
  • Page 23 Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen.
  • Page 24 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

  • Page 25: Notifications Panel

    Basics Icon Meaning Vibration mode activated Flight mode activated Error occurred or caution required Battery power level Notifications panel Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details.
  • Page 26 Basics You can use the following functions on the notifications panel. Launch Settings. Activate or deactivate options. Tap and hold a button to view Adjust the brightness. more detailed settings. Select a SIM or USIM card. Tap a notification and perform Clear all notifications.

  • Page 27: Opening Apps

    To close all running apps, tap → Installing or uninstalling apps Samsung GALAXY Apps Use this app to purchase and download apps. Tap GALAXY Apps on the Apps screen.
  • Page 28 Basics Installing apps Browse apps by category or tap to search for a keyword. Select an app to view information about it. To download free apps, tap Install. To purchase and download apps where charges apply, tap the button that shows the app’s price. →...

  • Page 29: Entering Text

    Basics Enabling apps On the Apps screen, tap → Show disabled apps, select apps, and then tap Done. Alternatively, on the Apps screen, tap Settings → Application manager, scroll to DISABLED, select an app, and then tap Enable. • H iding apps: Hide apps in the Apps screen only. You can continue to use hidden apps.
  • Page 30 Basics Changing the input language → Select input languages, and then select the languages to use. If you select two or more languages, you can switch between the input languages by sliding the space key left or right. Changing the keyboard layout , select a language under INPUT LANGUAGES, and then select a keyboard layout to use.

  • Page 31: Screen Capture

    Basics Changing the keyboard type Tap any text field, open the notifications panel, tap Choose input method, and then select the type of keyboard to use. If default keyboards do not appear in the list of available keyboards or you install new keyboards, open the Apps screen, tap Settings →...

  • Page 32: My Files

    Basics My Files About My Files Use this app to access various files stored in the device. Tap My Files on the Apps screen. Search for files or folders. Access additional options. View files by categories. View the download history. View files stored in the device.

  • Page 33: Power Saving Feature

    Basics Power saving feature Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • R estricts the available apps to essential and selected apps only. •...

  • Page 34: Network Connectivity

    Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. On the Apps screen, tap Settings → Data usage → a SIM or USIM card, and then tick Mobile data.

  • Page 35: Tethering And Mobile Hotspot

    Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or Bluetooth.
  • Page 36 Network connectivity Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. On the Apps screen, tap Settings → Tethering and Mobile hotspot. Connect your device to the computer via the USB cable. Tick USB tethering. appears on the status bar when the two devices are connected.

  • Page 37: Personalising

    Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen.
  • Page 38 Personalising Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, scroll left to the last panel, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

  • Page 39: Setting Wallpaper And Ringtones

    Personalising Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings →...

  • Page 40: Changing The Screen Lock Method

    On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.

  • Page 41: Transferring Data From Your Previous Device

    You can transfer data of the previous device to a new device via Smart Switch. Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers. Using Smart Switch with computers Use this feature to import a backup of your data (from selected manufacturer’s mobile devices) from a computer to your device.

  • Page 42: Setting Up Accounts

    Personalising Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to Connecting with Samsung Kies for more information.

  • Page 43: Phone

    Phone Making calls Tap Phone on the Apps screen. Tap Keypad, enter a phone number, and then tap to make a voice call, or tap make a video call. You can also make calls to phone numbers listed in Logs, Favourites, and Contacts.

  • Page 44: Receiving Calls

    Phone Making an international call Tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap or . To block outgoing international calls, tap → Settings → Call → Additional settings → a SIM or USIM card →...

  • Page 45: Options During Calls

    Phone Options during calls During a voice call The following actions are available: • A dd call: Dial a second call. • K eypad: Open the keypad. • E nd call: End the current call. • S peaker: Activate or deactivate the speakerphone. When using the speakerphone, speak into the microphone at the top of the device and keep the device away from your ears.

  • Page 46: Contacts

    Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually On the Apps screen, tap Contacts → Contacts. and enter contact information.

  • Page 47: Searching For Contacts

    Contacts Searching for contacts On the Apps screen, tap Contacts → Contacts. Use one of the following search methods: • S croll up or down the contacts list. • T ap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: •...

  • Page 48: Messages & Email

    Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. Access additional options.

  • Page 49: Messages Email

    Messages & email Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s messages. You may incur additional charges for sending or receiving messages when you are roaming. While viewing a message, tap to view more options. Email Setting up email accounts Tap Email on the Apps screen.
  • Page 50 Messages & email Sending emails Tap Email on the Apps screen. at the bottom of the screen to compose a message. Save the message for later Discard the message. delivery. Attach images, videos and Send the message. others. Access additional options. Add recipients.
  • Page 51 Messages & email Reading emails Tap Email on the Apps screen. Tap , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Delete the message. Access additional options. Add this email address to the contacts list or view other options.

  • Page 52: Camera

    Camera Basic shooting Taking photos or recording videos Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
  • Page 53 Camera • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • T he front camera lens is suitable for taking wide-angle photos. Minor distortion may occur in wide-angle photos and does not indicate device performance problems.

  • Page 54: Shooting Modes

    Camera Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo. On the Apps screen, tap Camera → → Auto. Selfie Use this mode to take a self-portrait using the front camera. On the Apps screen, tap Camera.
  • Page 55 Camera Show your palm to the screen or tap to take a photo of yourself. Slowly rotate the device left and then right to take a panoramic photo. The device combines the photos into a single panoramic image. • M ake sure to keep the blue frame inside the viewfinder window. •...
  • Page 56 Camera Rear-cam selfie Use this mode to allow the camera to detect and focus your face automatically when you take a self-portrait using the rear camera. On the Apps screen, tap Camera → → Rear-cam selfie. Move the frame to the position where your face will appear and adjust the frame size. Position the device so the rear camera is aimed at your face.

  • Page 57: Camera Settings

    Camera Night Use this mode to take a photo in low-light conditions, without using the flash. On the Apps screen, tap Camera → → Night. Animated GIF Use this mode to create an animated photo from a series of photos. On the Apps screen, tap Camera →...
  • Page 58 Camera • W hite balance: Select an appropriate white balance, so images have a true-to-life colour range. The settings are designed for specific lighting situations. These settings are similar to the heat range for white-balance exposure in professional cameras. •...

  • Page 59: Gallery

    Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Send the image to others.

  • Page 60: Useful Apps And Features

    Useful apps and features S Planner Creating events or tasks Tap S Planner on the Apps screen. . Alternatively, select a date with no events or tasks in it and tap the date again. If the date already has saved events or tasks in it, tap the date and tap Select either event or task and enter details.

  • Page 61: Internet

    Useful apps and features Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To sync events and tasks with your accounts, tap → Sync. To add accounts to sync with, tap → Calendars → Add account. Then, select an account to sync with and sign in.

  • Page 62: Video

    Useful apps and features Video Playing videos Tap Video on the Apps screen. Select a video to play. Change screen ratio. Adjust the volume. Access additional options. Move forwards or Pause and resume backwards by playback. dragging the bar. Rotate the screen's orientation.

  • Page 63: Clock

    Useful apps and features Clock Alarm On the Apps screen, tap Clock → Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To activate or deactivate alarms, tap next to the alarm in the alarms list.

  • Page 64: Memo

    Useful apps and features Stopwatch On the Apps screen, tap Clock → Stopwatch. Tap Start to time an event. Tap Lap to record lap times. Tap Stop to stop timing. To clear lap times, tap Reset. Timer On the Apps screen, tap Clock → Timer. Set the duration, and then tap Start.

  • Page 65: Radio

    Useful apps and features Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 66: Voice Recorder

    Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. to start recording. Speak into the microphone. Tap to pause recording. To cancel recording, tap . Tap to finish recording. Access additional options. Recording elapsed time Display the list of voice memos.

  • Page 67: Google Apps

    Useful apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Setting up accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 68 Useful apps and features Maps Find your location on the map, search for locations, and view location information for various places. Photos Manage photos, albums, and videos that you have saved on the device and uploaded to Google+. Play Books Download various books from Play Store and read them.

  • Page 69: Connecting With Other Devices

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 70 Connecting with other devices Pairing with other Bluetooth devices On the Apps screen, tap Settings → Bluetooth, tap the Bluetooth switch to activate it, and then tap Scan. The detected devices are listed. To set the device as visible to other devices, tap the device name. Select a device to pair with.

  • Page 71: Wi-Fi Direct

    Connecting with other devices Receiving an image When another device sends you an image, accept the Bluetooth authorisation request. The received image is saved in the Gallery → Download folder. Unpairing Bluetooth devices On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list.
  • Page 72 Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. Select an image.

  • Page 73: Nfc

    Connecting with other devices About NFC Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The battery contains a built-in NFC antenna.
  • Page 74 Connecting with other devices Making a purchase with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.

  • Page 75: Screen Mirroring

    Connecting with other devices Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents. You can also use this feature with other devices that support the Wi-Fi Miracast feature.
  • Page 76 Connecting with other devices Viewing content on a TV Before you connect your device to a TV, connect the TV and the screen mirroring-enabled device. To set up the connection, refer to the device’s user manual. The following actions are an example of viewing content on a TV connected via an AllShare Cast dongle.

  • Page 77: Mobile Printing

    Connecting with other devices Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Apps screen, tap Settings →...

  • Page 78: Device & Data Manager

    Kies and connect the device to the computer. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for more information about how to upgrade.

  • Page 79: Transferring Files Between The Device And A Computer

    Transfer files between your device and the computer. Connecting with Samsung Kies Samsung Kies is a computer app that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable.

  • Page 80: Backing Up And Restoring Data

    Device & data manager Backing up and restoring data Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later. Tap Settings on the Apps screen. Tap Backup and reset and tick Back up my data.

  • Page 81: Settings

    Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. CONNECTIONS Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 82 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. Tap → Wi-Fi Direct. Bluetooth Activate the Bluetooth feature to exchange information over short distances. On the Settings screen, tap Bluetooth, and then tap the Bluetooth switch to activate it. To use more options, tap .
  • Page 83 Settings Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode. Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Data usage.
  • Page 84 Settings Location Change settings for location information permissions. On the Settings screen, tap Location, and then tap the Location switch to activate it. • M ode: Select a method to collect your location data. • R ECENT LOCATION REQUESTS: View which apps request your current location information and their battery usage.

  • Page 85: Device

    Settings More networks Customise settings to control networks. On the Settings screen, tap More networks. Default messaging app Select the default app to use for messaging. Mobile networks • M obile data: Set the device to use data connections on any mobile network. •...
  • Page 86 Settings Display Change the display settings. On the Settings screen, tap Display. • W allpaper: – Home screen: Select a background image for the Home screen. – Lock screen: Select a background image for the locked screen. – Home and lock screen: Select a background image for the Home screen and the locked screen.
  • Page 87 Settings • O wner information: Enter your information that is shown with the clock. • U nlock effect: Select an effect that you see when you unlock the screen. • H elp text: Set the device to show the help text on the locked screen. Call Customise the settings for calling features.

  • Page 88: Personal

    Settings • V oicemail: – Voicemail service: Select your voicemail service provider. – Voicemail settings: Enter the number to access the voicemail service. Obtain this number from the service provider. • A ccounts: Set the device to accept IP calls and set up your accounts for IP call services. •...
  • Page 89 Settings Accessibility Use this feature to improve accessibility to the device. On the Settings screen, tap Accessibility. • D irect access: Set the device to open selected accessibility menus when you press the Home button three times quickly. • A nswering/ending calls: –...

  • Page 90: System

    Settings • F lash notification: Set the flash to blink when you have incoming calls, new messages, or notifications. • T urn off all sounds: Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call.
  • Page 91 • S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • R eset settings: Reset Samsung keyboard settings. Google voice typing To change the voice input settings, tap •...
  • Page 92 Settings Voice search • L anguage: Select a language for voice recognition. • S peech output: Set the device to provide voice feedback to alert you to the current action. • “ Ok Google” Detection: Set the device to begin voice recognition when you say the wake-up command while using the search app.
  • Page 93 Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.
  • Page 94 Settings Battery View the amount of battery power consumed by your device. On the Settings screen, tap Battery. • D isplay battery percentage: Set the device to display the remaining battery life. Storage View memory information for your device and memory card, or format a memory card. On the Settings screen, tap Storage.
  • Page 95 • R emote controls: Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. • S IM Change Alert: Activate or deactivate the Find my mobile feature which helps locate the device when lost or stolen.

  • Page 96: Troubleshooting

    Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 97 • R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 98 The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
  • Page 99 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 100 • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
  • Page 101 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 102 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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