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iSys iTerra Elite Quick Start Manual

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iTerra Elite
Quick Start Guide
iSys-The Imaging Systems Group Inc.
iTerra Elite Quick Start Guide © iSys-The Imaging Systems Group Inc.
Rev1.2-030708

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Summary of Contents for iSys iTerra Elite

  • Page 1 Elite Quick Start Guide iSys-The Imaging Systems Group Inc. iTerra Elite Quick Start Guide © iSys-The Imaging Systems Group Inc. Rev1.2-030708...

  • Page 2: Table Of Contents

    XIV. DEVICE OPTION TAB ................... 42 4. OPERATION – CONTINUOUS PAPER MODE I. PRINTER CONTROL PANEL OVERVIEW ..............43 II. FEEDER OPERATING INSTRUCTIONS ..............45 _________________________________________________________________________________________________________________________ PAGE 2 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 3 V. OUTPUT VIA TOP (Using optional top stacker) ............51 VI. OUTPUT PROBLEMS ....................53 5. PRINT DRIVER PREFERENCES I. CHANGING THE iSys CLP825 PRINTING PREFERENCES ........56 II. THE SET UP TAB ...................... 57 III. THE JOB OPTIONS TAB ..................65 IV.

  • Page 4: Installation

    2) Pull up the release latch and open the cover. 3) Remove the cardboard v-shaped shipping restraint from behind the LED heads. Preparing the Image Drums _________________________________________________________________________________________________________________________ PAGE 4 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 5 2) Remove the protective sheet. Push the tab in the direction of the arrow and remove the orange blanking plate from each drum. 3) Place the drums back into the printer. _________________________________________________________________________________________________________________________ PAGE 5 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 6 4) If it is ever necessary to remove the entire drum tray, simply do so by holding the blue handles on either side of the tray and pull upwards. CAUTION: Ensure the drums are in their correct color position. _________________________________________________________________________________________________________________________ PAGE 6 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 7 Lower the left end of the cartridge into the image drum, closest to the front of the printer and matched to the black drum, so that the tube on the drum slides into the port on the toner cartridge. _________________________________________________________________________________________________________________________ PAGE 7 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 8 If this message does not disappear after a few pages have been printed, reinstall the appropriate toner cartridge. _________________________________________________________________________________________________________________________ PAGE 8 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 9 CAUTION: Repeat the process for each toner cartridge, being careful to match the toner color to the drum. Close the cover. _________________________________________________________________________________________________________________________ PAGE 9 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 10 If necessary, lift out the paper media indicator and reinsert it with the proper paper size showing. Push the tray back in. paper gauge indicates the amount of paper inserted or remaining in the tray. _________________________________________________________________________________________________________________________ PAGE 10 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 11: Installing Accessories

    Feeder Installation 1) Remove feeder cable from plastic bag and set power cord aside. Using two people, place iTerra Elite printer on the table’s edge, just slightly, so that the feeder-to-printer cable can be plugged into its appropriate socket (underneath printer).
  • Page 12 6) Carefully let feeder down - its weight will secure it to the printer 7) Attach feeder-to-printer cable via connector and secure thumbscrews to the feeder. _________________________________________________________________________________________________________________________ PAGE 12 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 13 2) Slide the input tray into the white support brackets of the feeder until the left and right tray locks attach to the support bracket. Support Brackets _________________________________________________________________________________________________________________________ PAGE 13 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 14 1) Slide the media catcher into the opening on top of the printer. The large radius should be towards the front of the printer. _________________________________________________________________________________________________________________________ PAGE 14 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 15 2) The top media stacker must be parallel with the top of the rear jam sensor box, with a 1mm (1/32”) space between the top media stacker and the jam sensor box. _________________________________________________________________________________________________________________________ PAGE 15 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 16: Connect To Power

    The printer will go through its initialization and warm up sequence. When the printer is ready, the READY indicator comes on and stays on (green) and the LCD indicates ONLINE. _________________________________________________________________________________________________________________________ PAGE 16 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 17: Loading Continuous Form Feed Print Media

    2) Insert continuous fanfold paper so that the black I-Mark (TOF) is positioned towards the back and to the right side of the tray (See “Print Media Specifications” for paper size). Tension Bar _________________________________________________________________________________________________________________________ PAGE 17 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 18 Manually hold and push the paper in until the leading edge is secure under the cutter bar. Cutter _________________________________________________________________________________________________________________________ PAGE 18 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 19 5) Close the tray door firmly until latched. 6) Push the right and left white media-limit slides inward. These ensure constant reading of the I-Mark (TOF) by sensor. _________________________________________________________________________________________________________________________ PAGE 19 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 20 Step 7 must be repeated any time the green light is flashing. Cycling the printer on and off, as well as removing paper from the feeder after a jam or other unintended operation, will cause this light to flash. _________________________________________________________________________________________________________________________ PAGE 20 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 21: Print Media Properties

    Using certified iSys Media is critical to your day-to-day operation of this printer. Using non-qualified media will result in print job failures, poor output quality, lost time and down time. Call iSys Media or your Sales Representative to learn more about this.

  • Page 22: Ordering Consumable Supplies

    CL2-YWD applicable. Fusers You can use a purchase order to purchase Voltage iSys Part No. products directly from iSys if the order value is over 120 Volts CL3-Fuser120 $500, excluding freight and taxes and if you have 230 Volts CL3-Fuser230 been approved for credit.

  • Page 23: Interfaces

    (USB A Male to USB B Male cable). 3. Ethernet – For network cable connection. Optional Network card is required. NOTE: Administrator’s authority may be required when installing a network connection. _________________________________________________________________________________________________________________________ PAGE 23 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 24: Local Installation

    Printer operation is not assured if another USB compatible device is connected concurrently with it. If a USB hub is used it must be connected directly to the computer. _________________________________________________________________________________________________________________________ PAGE 24 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 25: Network Installation

    If a network configuration card is not already installed refer to Trouble Shooting Chapter and/or Accessory installation (if network card is purchased later than printer). _________________________________________________________________________________________________________________________ PAGE 25 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 26: Print Driver Installation

    Overview Windows 2000 & Windows XP The iTerra Elite (CLP825) Continuous Printer Driver for Windows 2000 & XP allows users to print directly from Windows applications to the iTerra Elite printer. These instructions describe installation of drivers from a driver installation CD ROM or from driver files on your hard disk to the Windows 2000 host system.
  • Page 27 4) Be sure to click LOCAL PRINTER and be sure the AUTOMATICALLY DETECT…box is unchecked as shown. Click NEXT to continue to the next diagram: _________________________________________________________________________________________________________________________ PAGE 27 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 28 IP addresses. If all network connections are correct and Windows locates the printer, the screen will be displayed, as shown in the next diagram. _________________________________________________________________________________________________________________________ PAGE 28 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 29 Queue Name. Click OK. This will return you to the previous screen. Click NEXT and on the following screen click FINISH to complete setting up the LPR port. _________________________________________________________________________________________________________________________ PAGE 29 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 30 10) The next diagram, should now be displayed. _________________________________________________________________________________________________________________________ PAGE 30 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 31 CD drive, on the hard drive of the host system, or at the networked drive location. In any case, when file Ok71121e.inf is found, click OPEN and on the next screen click OK. 12) The screen below should be displayed indicating that the iSys CLP825 drivers were found. Click NEXT. _________________________________________________________________________________________________________________________ PAGE 31 --- iTerra Elite Quick Start Guide ©...
  • Page 32 It is possible that the system could be set to block unsigned drivers. In that case, change the setting at Start-Settings-Control Panel. Or contact your system administrator. _________________________________________________________________________________________________________________________ PAGE 32 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 33 2000 CD, but that is not always necessary. 16) When the entire printer installation process has completed successfully, a new printer icon will be added to the Printers folder. _________________________________________________________________________________________________________________________ PAGE 33 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 34 1) Click START-SETTINGS-PRINTERS, then click on the icon for the printer to be changed, select PROPERTIES and then click on the PORTS tab. The screen should look as shown in the next diagram: _________________________________________________________________________________________________________________________ PAGE 34 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 35 2) Be sure the port with the iSys printer is selected then click CONFIGURE PORT. The Configure Port Screen will look as displayed in the next diagram: 3) On the Configure Port screen change the IP address to the new setting.
  • Page 36 ADDITIONAL DRIVERS. Drivers will have to be installed on the client systems that want to share this printer. Click OK. The printer will appear as a shared resource in Network Neighborhood. _________________________________________________________________________________________________________________________ PAGE 36 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 37: Network Card Ip Address-Checking And Setting

    Press Button 4 to put printer back ONLINE Set Default Gateway Address Press Button 0 9 times Display will read “NETWORK MENU” _________________________________________________________________________________________________________________________ PAGE 37 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 38: Web Browser To Printer (Advanced Users And Administrators)

    WEB BROWSER TO PRINTER (Advanced Users and Administrators) A Network iTerra Elite printer can also be accessed via a web browser, where default settings can be modified to suit your User Environment. You will need to know the IP setting (for your web browser URL address input) and the printer name.

  • Page 39: Windows 2000 & Xp Print Driver Properties

    VIII. GENERAL TAB This window tab displays general information such as the printer name (iSys CLP825), allows the user to view and set the ‘PRINTING PREFERENCES’ (see the Printing Preferences doc) and lets you print a windows test page from the ‘PRINT TEST PAGE’ button.

  • Page 40: Vix. Sharing Tab

    X. PORTS TAB Allows the user to select or change the connectivity from the host computer to the iSys printer (see the driver installation doc for more information on setting up a TCP/IP port). _________________________________________________________________________________________________________________________ PAGE 40 --- iTerra Elite Quick Start Guide...

  • Page 41: Advanced Tab

    XII. COLOR MANAGEMENT TAB You can add a color profile if color matching is important. (See Printer Preferences for more information). _________________________________________________________________________________________________________________________ PAGE 41 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 42: Security Tab

    XIV. DEVICE OPTION TAB This window is typically not changed unless a duplexer has been added and is not used if running continuous media. _________________________________________________________________________________________________________________________ PAGE 42 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 43: Operation - Continuous Paper Mode

    Liquid crystal display (LCD) panel. Two rows of up to 24 alphanumeric characters displaying print status, menu items in menu mode, and error messages. _________________________________________________________________________________________________________________________ PAGE 43 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 44 Value (–) Press briefly to scroll backward to the previous value setting for each menu item. button Cancel Press to cancel a print job. button _________________________________________________________________________________________________________________________ PAGE 44 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 45: Feeder Operating Instructions

    Pressing and holding this button will activate the paper pre-load Button sequence. This button becomes locked out (inactive) during printing or if the green light is on steady. Feeder Switch Panel Indicators _________________________________________________________________________________________________________________________ PAGE 45 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 46 Flashing means an error condition was encountered. Please call iSys service at 1-866-415-4797. See chapter 6, Troubleshooting, for more information. Yellow ON means TOF sensor sees the black I-Mark. OFF means a TOF sensor sees white paper. Green Flashing means that a paper pre-load is required. Steady means that the printer is ready for printing.

  • Page 47: Exit Speeds And Print Controls

    7) Cycle Print Power. Check print quality. Display on printer will remain blank for up to 45 seconds before returning Online, this is normal. (If you continue to experience print quality difficulty, please contact iSys Technical Support at 1-866-415-5797). Printer Front Panel...
  • Page 48 “INFORMATION MENU” Press Button 3 once Display will read “PRINT MENU MAP EXECUTE” Press Button 3 once more to print the menu map. Printer _________________________________________________________________________________________________________________________ PAGE 48 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 49 # of copies desired Press Button 6 to decrease # of copies Press Button 3 to save change Press Button 4 to put printer back ONLINE _________________________________________________________________________________________________________________________ PAGE 49 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 50: Output Via Back

    Repeat these steps until image quality is stops acceptable NOTE: Ensure you are only changing the Status for where your media is exiting the printer. _________________________________________________________________________________________________________________________ PAGE 50 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 51: Output Via Top (Using Optional Top Stacker)

    Press Button 6 3 times to select Exit out the Top of the printer. Display should read “Fanfold Print Control Exit: Top Status: Good ” _________________________________________________________________________________________________________________________ PAGE 51 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 52 Repeat these steps until image quality is acceptable NOTE: Ensure you are only changing the Status for where your media is exiting the printer. _________________________________________________________________________________________________________________________ PAGE 52 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 53: Output Problems

    Check to see if the cable is installed on the Rear Jam block. • Make sure paper is free to fall to the floor. _________________________________________________________________________________________________________________________ PAGE 53 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 54 Paper not tracking properly through the feeder Paper not loading square to the front feed roller in the • printer. Exit Speed too slow. _________________________________________________________________________________________________________________________ PAGE 54 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 55: Print Driver Preferences

    Most of these features are designed for sheet operation via Tray 1, yet many also apply to continuous ‘super long page’ operation via modified multi purpose tray. NOTE: Most applications allow the printer properties to be accessed from within the document print dialog box. _________________________________________________________________________________________________________________________ PAGE 55 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 56: Changing The Isys Clp825 Printing Preferences

    CLP825 START SETTINGS PRINTERS FILE PRINT OPTIONS and PROPERTIES page then right click on the printer name selecting the PROPERTIES box _________________________________________________________________________________________________________________________ PAGE 56 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 57: The Set Up Tab

    II. THE SET UP TAB There are 4 subsections under the SETUP tab: A. Media B. Finishing Mode C. 2-Sided Printing D. Driver Settings _________________________________________________________________________________________________________________________ PAGE 57 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 58 ‘Multi Purpose Tray’, the remaining standard sheet tray is labeled ‘Tray1’. Weight You can change the media weight (media type and thickness). For continuous plotting the default should be ‘Printer Setting’. _________________________________________________________________________________________________________________________ PAGE 58 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 59 • Width: 3½ to 8½ inches [89 to 216 mm], • Length: 5 to 14 inches [127 to 356 mm] NOTE: Up to 32 custom page sizes can be defined in the driver. 1.) Open the file in your application. Select FILE PRINT. _________________________________________________________________________________________________________________________ PAGE 59 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 60 SIZE list on the SETUP tab. Default This button will reset the driver ‘Paper Feed’ preferences to the original or default values. _________________________________________________________________________________________________________________________ PAGE 60 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 61 Prints 8 pages on one sheet of paper Prints 9 pages on one sheet of paper Prints 16 pages on one sheet of paper _________________________________________________________________________________________________________________________ PAGE 61 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 62 Custom When Custom is selected the Settings button is enabled. Clicking the Settings button will open the Custom setting dialog window. Add Registration Marks _________________________________________________________________________________________________________________________ PAGE 62 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 63 Pages are bound on the short-edge (width). For portrait orientation, the backside of pages is printed in the opposite direction to the front side. This will give an easy-to-read print result when the document is bound at the _________________________________________________________________________________________________________________________ PAGE 63 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 64 Whether or not to include saving of the settings in Paper Group can be selected on the dialog to enter Set Names. Remove: Removes the selected Set Names from the list. _________________________________________________________________________________________________________________________ PAGE 64 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 65: The Job Options Tab

    When ‘Super Long Page’ is the paper size, this option is restrictive. C. Job Type Select the desired job type. Default values of ‘Normal’ with no ‘PIN’ are recommended for regular use. Normal _________________________________________________________________________________________________________________________ PAGE 65 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 66 PIN ID that you gave the print job. Enter the PIN and press SELECT, the secure document will begin printing. NOTE: The first entry in the list is "ALL JOBS”, so ensure that you have selected the correct job. _________________________________________________________________________________________________________________________ PAGE 66 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 67 Enter the number of copies you wish to have printed. Collate Prints the document with the pages in ascending numerical order for multiple-copy printing. D. Scale _________________________________________________________________________________________________________________________ PAGE 67 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 68 Modify the Position and the Angle of orientation. The Trim function allows for different border around the text. Press OK to complete the Create New dialogue. _________________________________________________________________________________________________________________________ PAGE 68 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 69 Remove a watermark from the list. Select watermark on list and then press ‘Remove’. Default will return this Tab and the modified values back to the original set values. _________________________________________________________________________________________________________________________ PAGE 69 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 70 This insures that the letterhead appears consistent when applied by multiple uses, and reduces the amount of data being sent to the printer. _________________________________________________________________________________________________________________________ PAGE 70 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 71 If you selected Custom in Step (4), enter the page numbers or range of pages to be printed, separated by commas in the Custom Pages edit box. _________________________________________________________________________________________________________________________ PAGE 71 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 72 4 Overlays to the list at one time. Use the Remove button to delete an overlay from the list of Active Overlays. _________________________________________________________________________________________________________________________ PAGE 72 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 73 When the information is complete, press the Add button. This adds the current overlay information to the Defined Overlay list. The Defined Overlay list may contain up to 32 overlays. _________________________________________________________________________________________________________________________ PAGE 73 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 74 You can specify pages in the range from 1 to 999. Follow these instructions to transfer your .prn overlay to the Elite printers hard drive. _________________________________________________________________________________________________________________________ PAGE 74 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 75 Use Free Raw Print application to print overlay .prn file. Ensure that printer highlighted is the iTerra Elite and browse for the demo plot file, select and hit print within FRP utility. _________________________________________________________________________________________________________________________ PAGE 75 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 76 Windows and sent to the printer. In general, this increases the processing load in Windows and decreases the processing load in the printer. _________________________________________________________________________________________________________________________ PAGE 76 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 77 This tab contains a cross section of switch type settings. The toggled items as displayed in the image below are the suggested values for Super Long Paper operation. _________________________________________________________________________________________________________________________ PAGE 77 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 78 Run maintenance cycle before printing Depending upon printing habits and usage patterns, running the maintenance cycle prior to printing may insure best possible print quality. Job Spool _________________________________________________________________________________________________________________________ PAGE 78 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 79 When you print from a client side with print server in network environment This setting is valid only with Windows NT4.0/2000/XP. I. Default Returns the values in this tab to the original values. _________________________________________________________________________________________________________________________ PAGE 79 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 80: Color Tab

    Both devices use very different technologies to represent color. A monitor uses Red, Green and Blue (RGB) phosphors (or LCDs), a printer uses Cyan, Yellow, Magenta and Black (CMYK) toner or ink. _________________________________________________________________________________________________________________________ PAGE 80 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 81 The type of paper used can also significantly affect the printed color. For example, a printout on recycled paper can look duller than one on specially formulated glossy paper. _________________________________________________________________________________________________________________________ PAGE 81 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 82: Colour Matching

    Use the Color Swatch Utility to print out a chart of RGB swatches and enter your desired RGB values in your application's color picker. _________________________________________________________________________________________________________________________ PAGE 82 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 83 For some photographs, other settings may be better depending on the subjects and the conditions under which they were taken. sRGB _________________________________________________________________________________________________________________________ PAGE 83 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 84 • ICM is the color management system built into Windows • Affects RGB data only • Can be associated with the PCL driver Windows ICM uses ICC profiles for your monitor and printer _________________________________________________________________________________________________________________________ PAGE 84 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 85 Windows ICM uses the information in these profiles to convert colors in your documents to colors that the printer can reproduce. The way in which this conversion is performed can be controlled via the ICM Intent control in the printer driver. _________________________________________________________________________________________________________________________ PAGE 85 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 86: Troubleshooting

    Description: Improper environment humidity detected by sensor. Cause: iTerra Elite printer is being used in a very humid environment. This error often occurs first thing in the morning and is caused by condensation. Solution: Place the unit in an area of low humidity to dry out or dehumidify the work area.
  • Page 87 Check the paper width. The correct paper size will be slightly narrower than the white delrin idler rollers on Feeder (lower bar). Ensure that the paper is loaded correctly in accordance with instructions. found in the iTerra Elite user manual. If the paper is loaded in the paper tray, try feeding from under the tray.
  • Page 88 Check the output file to view PJL commands at start of print data. This data must be in accordance with the iTerra Elite requirements. The provider of the software used will likely have to be involved to rectify the situation.
  • Page 89 Turn printer on. Note: Consumables from previous iTerra Models will not run in your iTerra Elite. Only consumables purchased for the iTerra Elite will work in your Elite printer. If any attempt is made to use non-iSys labeled consumables will result in voiding warranties.
  • Page 90 Printer sheet count has expired. QAN Number required Solution: A new QAN must be entered into the iTerra Elite to renew sheet count. A new QAN can be purchased by contacting the iSys Media Group 1-866-415-4797 or www.iSys-media.com Cycle Printer Power. Refer to the iTerra Elite User Manual for further instructions on entering a QAN.
  • Page 91 Contact The Imaging Systems Group Inc. Customer Service (see numbers above) if the error repeats. Error Code: iTerra Error : 99 ## ## Cause: Printer powered on with one or more operator panel buttons depressed. _________________________________________________________________________________________________________________________ PAGE 91 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 92 If fuser is missing, install it. Error Message: XXXX TONER SENSOR ERROR _________________________________________________________________________________________________________________________ PAGE 92 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 93 PRESS ONLINE SW mmmmmmm Cause: An interface error has occurred. mmmmmm indicates the nature of the error (e.g., NETWORK ERROR) Solution: Press the ONLINE BUTTON. _________________________________________________________________________________________________________________________ PAGE 93 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 94: Control Panel Messages

    CHECK IMAGE DRUM Check the image drum for correct installation, etc. Color will be indicated. COLLATE FAIL Collating of multiple copies has failed. _________________________________________________________________________________________________________________________ PAGE 94 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 95 Shows off line status. ONLINE Shows on line status. OPEN UPPER COVER Open the upper cover. PAPER JAM Indicates there is a paper jam. _________________________________________________________________________________________________________________________ PAGE 95 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 96 Stacker is full. Remove the paper. UNSUITABLE SIZE Indicates wrong paper size. USB I/F ERROR USB interface error has occurred. WARMING UP The printer is warming up. _________________________________________________________________________________________________________________________ PAGE 96 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 97: Paper Jams

    To minimize possible damage to the drums due to exposure to light, lower the top cover when appropriate, but do not press down to latch it. _________________________________________________________________________________________________________________________ PAGE 97 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 98 (c) Replace all four image drums as one unit into he printer. _________________________________________________________________________________________________________________________ PAGE 98 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 99 • Keep the image drums away from light. 4. Check behind the rear cover: open the rear cover and remove any jammed paper, then close the rear cover. _________________________________________________________________________________________________________________________ PAGE 99 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 100 Instructions for safe removal of continuous input media on tray and feeder, including cable conditions. b) Open the front cover, then slide out the duplex unit. _________________________________________________________________________________________________________________________ PAGE 100 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 101 Check any additional paper trays: if any optional paper tray(s) are installed, pull them out and check that no paper is jammed along the various parts of the exit path. 7. Close the top cover. _________________________________________________________________________________________________________________________ PAGE 101 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 102 _________________________________________________________________________________________________________________________ PAGE 102 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 103: Faqs And Solutions For Common Problems

    Therefore, raise and gently lower the top cover, especially if the paper jam has been removed from behind the front cover. _________________________________________________________________________________________________________________________ PAGE 103 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 104: Problems Printing From Windows

    Test by connecting printer and computer is being used. directly. Cannot Configure for USB Connection iSys Driver only supports Windows 2000 + XP operating systems. POSSIBLE CAUSE REMEDY Computer does not support USB interface. Check if there is a USB controller in the Windows device manager.
  • Page 105 Set correct output port to which the printer interface cable is connected. Printer is not selected in the printer driver. Select the printer or set to default printer. _________________________________________________________________________________________________________________________ PAGE 105 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 106 Print resolution is set high Set lower print resolution in the printer driver. Data is too complex. Simplify data Printer Requests Paper Size Change to Continue Printing _________________________________________________________________________________________________________________________ PAGE 106 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 107 Either change paper in tray to match size formatted in software application. formatted in application and press ONLINE to continue, or continue printing on existing paper ressing ONLINE _________________________________________________________________________________________________________________________ PAGE 107 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 108: Problems With Poor Quality Printing

    LED head is dirty. Clean LED head with lens cleaner or soft tissue. Toner is low. Change toner cartridge. Paper is unsuitable for printer. Use recommended paper. _________________________________________________________________________________________________________________________ PAGE 108 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 109 Paper is unsuitable for printer. Use Use recommended paper. recommended paper. Fading in Patches POSSIBLE CAUSE REMEDY The paper is moist. Store paper within specified temperature and humidity levels. _________________________________________________________________________________________________________________________ PAGE 109 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 110 Paper has been affected by static electricity. Store paper within specified temperature and humidity levels Paper is too thick. Use recommended paper. Toner is low. Change toner cartridge. _________________________________________________________________________________________________________________________ PAGE 110 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 111 Cannot print desired color because toner is Replace toner cartridge. low. Black formation method does not match Open the printer driver and set black formation application. CMYK. _________________________________________________________________________________________________________________________ PAGE 111 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 112 Check the inside of the printer and remove any matter inside the printer. such objects The top cover is not firmly shut. Press the left and right sides of the top cover. _________________________________________________________________________________________________________________________ PAGE 112 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 113 The main board is not properly seated in the Turn the printer off, then reseat the main board printer. and turn the printer back on again. _________________________________________________________________________________________________________________________ PAGE 113 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 114 The fuser unit adjusts temperature, which Wait until this process has been completed. takes time. The printer is processing data from another Wait until this data is processed. interface. _________________________________________________________________________________________________________________________ PAGE 114 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.
  • Page 115 Warning: Fuser may be HOT! it was installed. Open the top cover and check to be sure that all the packing materials were removed from the fuser. _________________________________________________________________________________________________________________________ PAGE 115 --- iTerra Elite Quick Start Guide © 2008 iSys-The Imaging Systems Group Inc.

  • Page 116: Qan Management

    Your PID is located on your feeder. Your PID number is also located at the rear of the printer, alongside the serial number. Once you receive your media order, you will need to enter the QAN into your iTerra Elite. The QAN is entered into the iTerra Elite to verify that the media loaded is a qualified iTerra Elite media.
  • Page 117 Unqualified media will NOT operate in your iTerra Elite. It is necessary for the QAN to be entered into your NOTE: iTerra Elite concurrently when media is loaded. Enter the 22 digit QAN into your iTerra Elite, enabling you to print from 1,000 to 1,000,000 sheets. For more information on the Quality Assurance Number (QAN) Management Program, contact your authorized iTerra Elite media supplier or your iSys Sales Representative.

  • Page 118: Job Management

    JOB MANAGEMENT The Job Management menu tracks the number of print jobs and the number of printed continuous fanfold paper pages (8.5” x 6.25”) successfully printed through the iTerra Elite. There are four independent counters: User Jobs / Pages Total Jobs / Pages The User Jobs / Pages can be reset to zero at any time by a user to allow custom tracking of weekly or monthly usage.

  • Page 119: Service And Support

    SERVICE AND SUPPORT Please visit our website for t he most recent version of the User Guide (www.isys-group.com). If at any time you wish to contact iSys – The Imaging Systems Group Inc., please do so in any of the following ways: Via the web: www.iSys-group.com or www.iSys-media.com...

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