Table of Contents Ordering Consumable Supplies Safety Information 120-Volt Models 220/240-Volt Models Unpacking and Installation Duplexer Replacing the Fuser Replacing the Transfer Belt Replacing the Waste Toner Bottle Using the Exit Door Loading the printer on the feeder Loading Paper into the Cart Cart Menu Summary Changing Settings...
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ISO 9001 Registered Firm Thank you for selecting the iTerra TL1290. iSys will make every effort to assist you with operation of your new printer. It is our sincere desire that your ownership experience meets your highest expectations.
Sales tax, and shipping and handling are added where applicable. • An iSys purchase can be used to order products directly if the order value is over $500, excluding freight and taxes and if you have been approved for credit.
Safety Information 120-Volt Models Your iSys product has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the product.
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If the product casing gets extremely hot or smoke, unusual smells or abnormal noises are emitted from the product, there is a risk of fire. Unplug the mains connector and contact your iSys. If the product has been knocked over or damaged, there is a risk of electric shock, fire and/or injury. Unplug the mains connector and contact iSys.
Unpacking and Installation Check components: (1) Printer, (2) Light-shield bags, paper tray media labels, LED lens cleaning pad, (3) Power Cable, (4) Ferrite Core, (5) CD (includes User Guide, warranties, and Drivers), (6) Toner Cartridges. STEP 1 STEP 2 Choose a location for your printer Lift printer and place on the cart NOTE: See page 13 for instructions on how to properly...
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STEP 6 STEP 7 Remove colored image drum packing pieces. Remove tape STEP 8 STEP 9 Remove protective sheet 1. Remove colored locks (b). 2. Remove tape then remove colored seals (a). NOTE: Be sure all tape is removed from image drum cartridges.
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STEP 12 STEP 13 1. Lock toner cartridge with colored lever. Close the top cover. 2. Repeat these steps for remaining toner cartridges. STEP 14 STEP 15 1. Pull out the paper tray (a). Load paper. 2. Remove the colored shipping retainer (b). 3.
STEP 18 STEP 19 1. Insert the power cable. In order to reduce electromagnetic interference—”noise” 2. Turn the printer ON. that interferes with TVs or other appliances—you must place the included ferrite core on the network cable. 1. Loop the cable as shown placing the core about 1 inch from the connector on the printer end.
Replacing the Fuser STEP 1 STEP 2 CAUTION: The Fuser may be hot. Using the handle, gently Lift the fuser out of the printer Lift the Blue tab up to unlock the fuser. Replacing the Transfer Belt STEP 1 STEP 2 Turn off the printer.
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STEP 3 STEP 4 Remove the four image drums/toner cartridge units and Cover them with dark paper or plastic to protect them place them on a flat surface. from light. STEP 5 STEP 6 Lift the transfer belt latches to release them. Grasp the blue handles and lift the transfer belt out.
STEP 9 STEP 10 Put the image drum/toner cartridge units back into the Close the top cover. printer. Turn the Printer on. Replacing the Waste Toner Bottle STEP 1 STEP 2 Open the door and remove the waste toner bottle. Follow the instructions on the label to ensure proper disposal.
Loading the printer on the feeder STEP 1 To properly align the pins with the printer, align the printer flush with the back and left sides of the cart. Place the printer down level on the cart. 13 ...
Loading Paper into the Cart STEP 1 STEP 2 The image above shows the black sliders Set the black sliders to the correct paper width. In the cart menu, under Media Management, select the correct paper size. The paper guide will automatically change its position to the correct paper size.
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STEP 5 STEP 6 Gently pull the paper downwards and feed the paper Open the Plexiglas paper loading door , and remove the underneath the orange roller. top piece of fanfold paper at the perforation, place the paper three quarters of the way up the path so that the paper has covered the paper sensors completely.
STEP 9 STEP 10 To load the paper, press the load button Open the cutter door and while using caution, carefully on the cart menu remove the piece of cut paper. Close the cutter door CAUTION: Do not place hands inside machine while printing.
Menu Options Media Management Media Type – Selecting this allows you to change the media type. You may choose from 6 options: Media Type 1. Media Size: 8.50" W x 6.25" L Media Weight: Light Media TOF: Bottom Media Type 2.
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Firmware Upgrade This allows you to upload a firmware file, provided by iSys - The Imaging Systems Group Inc., from your host computer. (Options are Upload File – Yes/No) Instructions and new firmware will be posted on the website: www.isys-group.com. You will normally be notified by iSys - The Imaging Systems Group Inc.
Printer Menu Summary Configuration Print Information • Page Count, Supplies Life • Printer & Network Configurations • Network and System Settings, etc. • Print Demo Page •Lists, etc. Print Secure Job (Password Protected) Menus • Set the size, weight and type of media for the Appears only if the Hard Disk Drive (HDD) •...
• Down-arrow button Enters menu mode and enables downward movement through the displayed list of menu items • Back button Returns to the previous higher level menu item • Enter button Enters menu mode and selects the menu item highlighted in the display panel •...
• Administrator menu: accessed by pressing the Enter button for more than 2 seconds while turning on the printer power supply (including Restart). Available to administrator level users. Restricts the changes that general users can make via the user menus. •...
Maintenance Cleaning the LED Heads Clean the LED heads: • Any time you replace a toner cartridge • If printing is showing signs of faded images, white stripes or blurred letters STEP 1 STEP 2 Open the top cover. Use the LED cleaner provided with the toner cartridges or a soft, lint-free cloth to gently wipe each of the four heads (1).
Remove Tray 1 from the printer. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. STEP 7 STEP 8 Replace Tray 1. Return the paper guide plate to its original position and close Tray 1 side cover.
If the cart menu continues to display this error, reload the media and ensure all the proper settings have been set. If you still receive an error message please contact iSys Service Support by phone 1-866-415-4797, or by email support@isys-group.com.
Printer Top Cover STEP 1 STEP 2 WARNING: Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper. STEP 3 STEP 4 STEP 5...
STEP 7 STEP 8 STEP 9 STEP 10 STEP 11 Avoiding Paper Jams The following table summarizes possible causes of paper jams and suggests ways of avoiding them. POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level. Place the printer on a steady, level surface. Your print media is too light or too heavy.
Your print media is creased or curled. Use appropriate media. Decurled media can be used. Your print media sheets are not aligned with Remove the sheets, jog them into alignment and reload them. each other. Y our print media is not aligned properly in the Adjust the paper stop and paper guides of the tray, or the paper tray.
Interfaces The iTerra TL1290 has three interface options, USB, Centronics, and network. Network Enter the printer Menu. Scroll down to Admin Setup Enter password aaaaaa (six lower case a’s) Press Enter Enter the Admin Setup menus Enter the Network Setup menu Scroll down to the IP Address menu Press Enter Enter in the IP address (Use the ‘UP’...
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STEP 2 Select Add a Printer on the Left hand side of the window Press Next STEP 3 Welcome to the Add Printer Wizard Press Next 30 ...
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STEP 4 Select Local printer attached to this computer Press Next STEP 5 Select Create a new port: Type of port Press Next Standard TCP/IP Port 31 ...
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STEP 6 Welcome to the Add Standard TCP/IP Printer Port Wizard Press Next STEP 7 Enter the printers IP Address into the box Press Next 32 ...
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STEP 8 Under Device Type Select Standard Press Next Generic Network Card STEP 9 Completing the Add Standard TCP/IP Printer Port Wizard Press Finish 33 ...
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STEP 10 Select Have Disk STEP 11 Select Browse Locate and select the TL1290 Driver Press Ok Press Next 34 ...
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STEP 12 Select the iSys iTerra TL1290 Printer Press Next STEP 13 Enter the printer name Select yes if you would like the iSys iTerra TL1290 to be your default printer or no if you do not Press Next 35 ...
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STEP 14 Select a sharing option Press Next STEP 15 Enter a location and a comment Press Next 36 ...
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STEP 16 Select Yes or No to print a test page press Next STEP 17 Completing the Add Printer Wizard press Finish 37 ...
Printer and Feeder Cable CAUTION: T u r n t h e p r i n t e r o f f b e f o r e ( d i s ) c o n n e c t i n g t h e c a b l e b e t we e n p r i n t e r a n d f e e d e r .
The Imaging Systems Group Inc. has been advised of the possibility of such damages. The Imaging Systems Group Inc. 911 28 Street NE Calgary, Alberta, Canada T2A 7X1 Phone: 1-403-204-5200 Fax: 1-403-204-1971 Toll Free: 1-866-415-4797 e-mail: support@isys-group.com www.isys-group.com 40 ...
Material Safety Data Sheet Emergency First Aid Procedures Toner inhaled. Remove person to fresh air. If necessary, seek medical attention. Toner swallowed (ingested) Never give anything by mouth to an unconscious person. If possible, rinse out mouth and give several glasses of water to drink. If symptoms persist, seek medical attention. Toner gets in the eyes.
Replacement Product, at the option of iSys, may be either new or equivalent in performance to new. Delivery is defined by a signed and dated receipt from the original carrier or iSys dealer delivering the Product, or down time for repair and replacement.
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