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8x8 Inc 6753i User Manual

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6753i IP Phone
User Guide
Release 2.2
Rev 01
www.8x8.com | 1.866.879.8647

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Summary of Contents for 8x8 Inc 6753i

  • Page 1 6753i IP Phone User Guide Release 2.2 Rev 01 www.8x8.com | 1.866.879.8647...

  • Page 3: Table Of Contents

    Table of Contents Introduction........................1 Phone Parts Checklist ....................1 Phone Features......................3 Getting Started ......................4 Plugging in and Starting the Phone................4 Idle Screens ........................6 Incomplete Configuration....................7 No Service........................7 Connected State Screens.................... 8 IP Phone Keys and Key Descriptions............... 8 Key Panel..........................
  • Page 4 Table of Contents Conference Key ......................48 Intercom Key ........................49 None Key ........................51 Phone Lock Key ......................51 Deleting a Key ......................53 Making Calls ........................53 Dialing a Number ......................53 To Call an Outside Number..................54 To Call Another Extension ..................54 Making a Call .........................54 Receiving a Call ......................54 Using Handsfree Speakerphone................55 Using a Headset ......................55...
  • Page 5 Table of Contents Answer and Ignore Softkeys for XML Applications ........... 106 XML Softkey for Special Characters in XML Applications....... 106 Model 536EM Expansion Module ..............107 Using the Expansion Module................... 108 Troubleshooting Solutions................109 Limited Warranty.....................143 What Is Covered? ..................... 144 Appendix A - Time Zone Codes ..............A-1...

  • Page 6: Introduction

    Introduction Congratulations on the purchase of your 8x8 Virtual Office service and new 6753i IP Phone. The phone has been manufactured to meet very high standards for convenient and reliable service. This telephone will operate according to the preloaded scripts. Please use the interactive menu and soft buttons to access features provided by your 8x8 Virtual Office Service.
  • Page 7 Ethernet Reference Power Anchors for Cable Adapter Wall Mounting Optional Accessories (Not Included) (Power over Ethernet) Model 536EM Inline Power Injector Expansion Module Additional Ethernet Cable (Category 5/5e straight through cable) 2 — Model 6753i Series IP Phone User Guide...

  • Page 8: Phone Features

    • Supports up to 9 call lines • Full-duplex speakerphone for handsfree calls • Headset support (modular connector) • Built-in two-port, 10/100 Ethernet switch - lets you share a connection with your computer Model 6753i Series IP Phone User Guide — 3...

  • Page 9: Getting Started

    *Availability of feature dependent on your phone system or service provider. Getting Started The 6753i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.

  • Page 10: Language Packs

    If language packs were loaded to your phone by your System Administrator, the following screen displays during startup. Downloading language packs..When the configuration update is complete, the phone displays the following screens. Network Done Model 6753i Series IP Phone User Guide — 5...

  • Page 11: Idle Screens

    The "1" in the upper corner in the above example indicates the idle screen for the first line appearance. You can use the left and right arrow keys to scroll through the idle screens for all three line appearances. The 6753i allows for scrolling up to 3 lines.

  • Page 12: Incomplete Configuration

    For more information on restarting your phone, see "Restarting your phone" page For more information about connecting your phone, refer to the 8x8 6753i User Reference Manual. Check with your System Administrator for assistance. Model 6753i Series IP Phone User Guide — 7...

  • Page 13: Connected State Screens

    Note: You can use the left and right arrow keys to display the Idle or Connected screens on other lines. IP Phone Keys and Key Descriptions The following sections describe the various 6753i phone key functions, and how they help you make and manage your calls and caller information. Goodbye...

  • Page 14: Key Panel

    Key Panel The following table identifies the keys on the key panel of your 6753i IP phone. Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving Goodbye changes.
  • Page 15 6 - Conf (Conference) Begins a conference call with the active call. Note: For more information about programming keys 3, 4, 5, and 6 to perform specific functions, see the "Programmable Keys" page 10 — Model 6753i Series IP Phone User Guide...

  • Page 16: Methods For Customizing Your Phone

    Phone Lock Note: The Administrator Menu options are administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your system administrator. Model 6753i Series IP Phone User Guide — 11...
  • Page 17 5. Press the Set or Done key to save the change. 6. Press the button, the 3 key, or the button at any time to exit Goodbye Options without saving changes. 12 — Model 6753i Series IP Phone User Guide...

  • Page 18: Phone Options Via The 8X8 Phone Web Ui

    Using the 8x8 IP Phone Web UI 8x8 IP Phone Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>. The following logon screen displays. Model 6753i Series IP Phone User Guide — 13...
  • Page 19 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the 8x8 IP Phone Web UI at any time by clicking Log Off. 14 — Model 6753i Series IP Phone User Guide...
  • Page 20 Modules. Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC. Reset - Allows you to restart the IP phone when required. Model 6753i Series IP Phone User Guide — 15...

  • Page 21: Phone Status

    • Network status including your phone’s IP and MAC address • Local Area Network (LAN) port • PC port • Firmware version Use the following procedure to view the status of your phone using the IP Phone UI. 16 — Model 6753i Series IP Phone User Guide...

  • Page 22: Finding Your Phone's Ip Address

    " and press the 4 key. IP&MAC Addresses 1 IP&MAC Addresses =Enter =Next The IP address of your 6753i IP phone displays in the IP Address field. IP Address: XX.XX.XX.XXX =Exit =Next Model 6753i Series IP Phone User Guide — 17...

  • Page 23: Phone Status Via The 8X8 Web Phone Ui

    There are several distinct ring tones a user can select from to set on the IP phones. You can enable/disable these ring tones on a global or per-line basis. The following table identifies the valid settings and default values for each type of configuration method. 18 — Model 6753i Series IP Phone User Guide...
  • Page 24 The ring tone sets configurable on the IP phones are: • US (Default - also used in Canada) • Mexico • United Kingdom • Italy • Germany • France • Europe (generic tones) • Australia Model 6753i Series IP Phone User Guide — 19...

  • Page 25: Configuring Ring Tones And Tone Sets

    8. Select the country for which you want to apply the tone set. Valid values are Australia, Europe, France, Germany, Italy, UK, Mexico, and US. Default is 9. Press .The ring tone and tone set you select is immediately applied to the IP phone. 20 — Model 6753i Series IP Phone User Guide...

  • Page 26: Contrast Level

    The Contrast Level option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Model 6753i Series IP Phone User Guide — 21...

  • Page 27: Live Dialpad

    The Live Dialpad option on the IP phone turns the Live Dialpad mode ON or OFF. With live dialpad ON, the 6753i IP phone automatically dials out and turns ON Handsfree mode as soon as a dialpad key or softkey is pressed. With live...
  • Page 28 Audio Mode The 6753i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls. There are four audio mode options you can set:...

  • Page 29: Time And Date

    8. Using the Change softkey, set the Time Format to either a 12 hour format or a 24 hour format. Valid values are 12h and 24h. Default is 12h. 9. Press Set to save the Time Format you selected. 24 — Model 6753i Series IP Phone User Guide...

  • Page 30: Time And Date

    Note: For a list of the Time Zones values available on the IP Phone, see “Appendix A - Time Zone Codes. ” 6. Press Set to save the Time Zone setting. Set Daylight Saving Time 1. Select Preferences. 2. Select Time and Date. Model 6753i Series IP Phone User Guide — 25...
  • Page 31 3. In the Date Format field, select the date format you want to use on your phone. Default is WWW MMM DD. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY 26 — Model 6753i Series IP Phone User Guide...

  • Page 32: Language

    IP Phone. 3. Using the keys, scroll through the languages. Valid values are: English (English), Français (French), Español (Spanish), Deutsch (German), or . Default is English. Italiano (Italian) Model 6753i Series IP Phone User Guide — 27...
  • Page 33 IP phone by your System Administrator. English is the default language and cannot be changed or removed. 3. Click to save your settings. The change is global. The 8x8 Web Phone UI displays all screens in the language you selected. 28 — Model 6753i Series IP Phone User Guide...

  • Page 34: User Password

    5. At the Enter Again prompt, re-enter the new user password and press Enter. A message, Password Changed displays on the screen. 8x8 Web Phone UI 1. Click on Operation->User Password. Model 6753i Series IP Phone User Guide — 29...

  • Page 35: Resetting A User Password

    Default password is an empty string "" (field is blank). Reset a User Password Use the following procedure to reset a user password. 8x8 Web Phone UI 1. Click on Operation->Phone Lock. 30 — Model 6753i Series IP Phone User Guide...

  • Page 36: Restarting Your Phone

    3. Press # to confirm the restart of the phone. If you do not wish to restart your phone, press the 3 key to cancel. Note: Your phone is out of service temporarily during the restart and down- loading process. Model 6753i Series IP Phone User Guide — 31...

  • Page 37: Phone Lock

    • Set an emergency dial plan. An emergency dial plan is 911. The following procedures describe locking the phone, setting an emergency dial plan, and resetting the user password. 32 — Model 6753i Series IP Phone User Guide...
  • Page 38 Phone is locked. Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the Unlock the Phone? field, click The phone unlocks dynamically and displays the following message: Phone is unlocked. Model 6753i Series IP Phone User Guide — 33...

  • Page 39: Defining An Emergency Dial Plan

    2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services. For example: 9911| Default for this field is 9911. 3. Click to save the emergency dial plan to your phone. 34 — Model 6753i Series IP Phone User Guide...

  • Page 40: Line Keys And Programmable Keys

    Heading Mute Multiple Line and Call Appearance Keys The 6753i has 3 hard line/call appearance keys each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.

  • Page 41: Programmable Keys

    To configure shared line appearance, please log in to your account at www.8x8.com. Programmable Keys There are six function keys on the 6753i phone, 4 of which are programmable, located to the left of the paper label. Save Key Delete Key...

  • Page 42: Programmable Keys

    You can set a programmable key to act as a line/call appearance key on the 6753i. The programmable key acts as a line that behaves the same as a hard line key (L1, L2, and L3). For more information about the behavior of line keys, see "Multiple Line and Call Appearance Keys"...

  • Page 43: Speeddial Key

    The normal function of the speeddial option allows you to dial a number quickly by pressing a programmable key configured for speeddialing. You can program the keys on the 6753i to speeddial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Do Not Disturb (DND) and Voicemail.
  • Page 44 You can save up to 7 speeddial numbers on the 6753i. Use the following procedures to set speeddial on the 6753i IP phone. Creating a Speeddial Key Using the Programmable Keys IP Phone UI Pressing and holding down a programmable key on the phone initiates a speeddial feature.
  • Page 45 5. At the Enter Name prompt, use the dialpad keys to select the letters. Con- tinue to press the number key to access the next letter for that key (i.e. press 2 40 — Model 6753i Series IP Phone User Guide...
  • Page 46 (for example, "123456+"). 5. In the Line field, select a line for which to apply the speeddial to. Valid values are 1 through 9. 6. Click to save your changes. Model 6753i Series IP Phone User Guide — 41...

  • Page 47: Do Not Disturb (Dnd) Key

    You can set DND on the programmable keys using the 8x8 Web Phone UI or by logging into your 8x8 Self Service Portal. DND is not configurable from the IP phone UI. 42 — Model 6753i Series IP Phone User Guide...

  • Page 48: Flash Key

    You can set a programmable key to generate a flash event when it is pressed on the 6753i. You do this by setting the programmable key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).

  • Page 49: Phonebook Key

    Phonebook Key By default, the 6753i has no soft key configured for phone book key. However, using the 8x8 Web Phone UI, you can assign the Directory key to another available key if required (Key 3 through Key 6).

  • Page 50: Callers List Key

    Callers List Key By default, the 6753i has a Callers List key configured on Key 3. However, using the 8x8 Web Phone UI, you can assign the Callers List key to another available key if required (Key 3 through Key 6).

  • Page 51: Transfer Key

    Transfer Key By default, the 6753i has a Transfer key configured on Key 5. However, using the 8x8 Web Phone UI, you can assign the Transfer key to another available key if required (Key 3 through Key 6).

  • Page 52: Conference Key

    Conference Key By default, the 6753i has a Conference key configured on Key 6. However, using the 8x8 Web Phone UI, you can assign the Conference key to another available key if required (Key 3 through Key 6).

  • Page 53: Intercom Key

    Configuring a Conference Key 8x8 Web Phone UI Use the following procedure to configure a Conference key on the 6753i phone. Note: Key 6 is set as a Conference key by default. 1. Click on Operation->Programmable Keys. Click on Operation->Extension Module <N>.
  • Page 54 Goodbye active call. When you hang up, the remote phone also hangs up. Reference For more information about incoming intercom calls, see "Incoming Intercom Call Features" page 102. Model 6753i Series IP Phone User Guide — 49...

  • Page 55: None Key

    Setting a None Key 8x8 Web Phone UI Use the following procedure to configure a None key on the 6753i IP Phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. 2. Select from "Key 3" through "Key 6".
  • Page 56 2. Enter your user password and press ENTER. The phone unlocks. The LED for the programmable key AND the Message Waiting Lamp go OFF. The “Lock” label appears next to the programmable key you just pressed. Model 6753i Series IP Phone User Guide — 51...

  • Page 57: Deleting A Key

    The programmable function is deleted from the IP phone memory. Making Calls This section describes ways to make calls on your 6753i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: •...

  • Page 58: To Call An Outside Number

    When you are finished talking, replace the handset in the handset cradle to end the call. If you have been talking using the speakerphone, press the Speaker/ Headset button to hang up. You may press the button to hang up at any time. Goodbye Model 6753i Series IP Phone User Guide — 53...

  • Page 59: Using Handsfree Speakerphone

    When handsfree is on, the speaker light turns on. Using a Headset The 6753i accepts headsets through the modular RJ9 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset, or go to www.8x8.com.

  • Page 60: Redial

    Note: Your System Administrator can set your Redial key to speeddial a specific number. Contact your System Administrator for more information. Model 6753i Series IP Phone User Guide — 55...
  • Page 61 1. Press Redial 2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. DELETE again to erase all items Redial List is empty 56 — Model 6753i Series IP Phone User Guide...

  • Page 62: Mute

    Receiving Calls When a call is ringing at your extension, you see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call. Laflamme & Assoc 555-1234 Model 6753i Series IP Phone User Guide — 57...

  • Page 63: Answering An Incoming Call

    When a call is on hold, the icon displays on-hook as follows. Call held 03:05 For on-hold calls, the timer display begins and the Line and main LEDs flash. 58 — Model 6753i Series IP Phone User Guide...
  • Page 64 To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you disconnect from the call. Model 6753i Series IP Phone User Guide — 59...

  • Page 65: Transferring Calls

    To complete a consultative transfer, remain on the line to speak with the Party 2, before pressing the Transfer Key again to transfer Party 1 to Party 2. To cancel the transfer, select Cancel on the display screen. 60 — Model 6753i Series IP Phone User Guide...

  • Page 66: Conferencing Calls

    You use the right arrow key to select the party to drop. Local Conferencing The 6753i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6753i.
  • Page 67 (if available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from the call. 62 — Model 6753i Series IP Phone User Guide...

  • Page 68: Conference Bridge

    Conference Bridge. * (e.g. Option 4 > Conference Bridge) Note: Conference Bridge must be configured to one of the Menu Options in the Auto Attendant before accessing from the outside. Conference Menu Options Enter a Conference - (Option 1): Model 6753i Series IP Phone User Guide — 63...

  • Page 69: Ending Calls

    Managing Calls The 6753i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts.

  • Page 70: Directory List

    The Directory List is your personal phone book, conveniently stored within your phone. You can enter up to 200 entries into the 6753i Directory by adding them manually, or by saving the number and name from other lists stored on your phone.
  • Page 71 3. Enter a phone number using the numbers on the keypad and press Save. To backspace and erase a mistake, press or press the Delete Key (Key 2). The "Press 1st letter to enter name" prompt displays. 66 — Model 6753i Series IP Phone User Guide...
  • Page 72 Directory List. If you want the new entry to use a different line, use the Key to select a different Line and press Save. The new entry you added is saved to the Directory List. Saved: Directory John Burns Model 6753i Series IP Phone User Guide — 67...
  • Page 73 If you don't want to change the number or name just press the Directory Key or the at any time to exit. Goodbye 4. Press the Save Key to finish. 68 — Model 6753i Series IP Phone User Guide...
  • Page 74 4. Press the Delete Key again at the prompt to erase the entry. Delete All Entries 1. Press the Directory Key. 2. Press the Delete Key. The "DELETE again to erase all items" prompt displays. DELETE again to erase all items Model 6753i Series IP Phone User Guide — 69...
  • Page 75 Directory List or the programma- ble key. If no name or "Unknown Name" displays, you can enter the name using the dialpad. 70 — Model 6753i Series IP Phone User Guide...
  • Page 76 4. Press the Directory Key to save the number you selected to the Directory List. If the name is displayed with the number, both are saved to the Directory. If no name is displayed, you can enter the name using the dial pad. Model 6753i Series IP Phone User Guide — 71...
  • Page 77 4. Press the Directory Key to save the number you selected to the Directory List. If the name is displayed with the number, both are saved to the Directory. If no name is displayed, you can enter the name using the dial pad. 72 — Model 6753i Series IP Phone User Guide...
  • Page 78 Use the following procedure to download the Directory List to your PC using the 8x8 Web Phone UI 8x8 Web Phone UI 1. Click on Operation-> Directory 2. In the Directory List field, click on . A File Download message displays. 3. Click OK. Model 6753i Series IP Phone User Guide — 73...

  • Page 79: Callers List

    5. Use a spreadsheet application to open and view the Directory List. Callers List The Callers List is a stored log of your incoming calls. The 6753i IP Phone stores information for up to 200 incoming calls in the Callers list.
  • Page 80 You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List. Model 6753i Series IP Phone User Guide — 75...
  • Page 81 If a dialpad key is pressed when a number and/or a name is displayed in the Callers List, the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix. John Burns 9054550055 Jun 8 2:55pm 76 — Model 6753i Series IP Phone User Guide...
  • Page 82 . To erase one digit to the left of the cursor, press 5. To dial the displayed number press , or just lift the handset, or press Speaker/ Headset any line key. Model 6753i Series IP Phone User Guide — 77...
  • Page 83 Use the following procedure to delete all items from the Callers List. 1. Press the Callers List Key. 2. Press the Delete Key. 3. Press the Delete Key again at the prompt to erase all items. 78 — Model 6753i Series IP Phone User Guide...
  • Page 84 4. Enter the location on your computer where you want to download the Callers List and click SAVE. The callerslist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Callers List. Model 6753i Series IP Phone User Guide — 79...

  • Page 85: Call Forwarding

    Busy No Answer Phone forwards the call if either the line is already in use or the call is not answered in the specified number of rings. 80 — Model 6753i Series IP Phone User Guide...
  • Page 86 Note: Number of Rings field applies to No Answer and Busy No Answer modes only. A message displays "confirmed". The following example shows the idle screen on the IP Phone with Call Forwarding set to "No Answer" mode. Model 6753i Series IP Phone User Guide — 81...
  • Page 87 CFWD NoAnswer Sun Jan 2 03:00 82 — Model 6753i Series IP Phone User Guide...
  • Page 88 The following example shows the idle screen on the IP Phone with Call Forwarding set to No Answer mode. CFWD NoAnswer Sun Jan 2 03:00 Model 6753i Series IP Phone User Guide — 83...

  • Page 89: Missed Calls Indicator

    List. The user can access the Callers List and clear the calls from the list. Once the user accesses the Callers List, the "<number> New Calls" on the idle screen is cleared. 84 — Model 6753i Series IP Phone User Guide...

  • Page 90: Voicemail System

    To Log into Voicemail Internal 1. Dial the access number 555 or press the Voicemail soft key on the phone. 2. Enter your password then press #. Model 6753i Series IP Phone User Guide — 85...
  • Page 91 • Press 2 for old and new messages. To replay message, press 1. • To listen to next message, press 2. • To delete message, press 3. • To play previous message, press 4. • To call to sender, press 5. 86 — Model 6753i Series IP Phone User Guide...
  • Page 92 • Change forwarding rule, press 2. • To set forwarding rule, press 3. • To delete forwarding rule, press 4. • To return to main menu, press *. • To exit, press 9. Model 6753i Series IP Phone User Guide — 87...
  • Page 93 • Press 3 to call the sender. • Press * to return to main menu. Note: At any time during the menus, you may press the desired keys to interrupt voicemail prompts. 88 — Model 6753i Series IP Phone User Guide...
  • Page 94 • Business hours greeting, press 1. • After business hours greeting, press 2. • Lunch time greeting, press 3. • Meeting greeting, press 4. • Weekend greeting, press 5. • Vacation greeting, press 6. Model 6753i Series IP Phone User Guide — 89...

  • Page 95: Additional Features

    Additional Features This section describes additional features you can use on the 6753i phone. Calling Features Distinctive Ringing Calls presented to an extension on Virtual Office will ring differently, depending on where the call originated. • Internal calls are distinguished by one ring.
  • Page 96 Forwarding can also be used outside the office, when an important caller is expected. All forwarding rules and routing can be managed from a remote location through an individual's voicemail or from the Extension Manager. Model 6753i Series IP Phone User Guide — 91...

  • Page 97: Suppress Dtmf Playback

    LCD window, allowing the call to be dialed faster. DTMF playback suppression is disabled by default. Suppressing DTMF playback can be configured using the 8x8 Web Phone UI. 92 — Model 6753i Series IP Phone User Guide...

  • Page 98: Display Dtmf Digits

    IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the 8x8 Web Phone Model 6753i Series IP Phone User Guide — 93...

  • Page 99: Enable/Disable Call Waiting

    80.) It then forwards the call according to the rule configured. The phone can only: • transfer the currently active call. • accept transferred calls if there are no active calls. 94 — Model 6753i Series IP Phone User Guide...
  • Page 100 Note: Call Waiting is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. Call Waiting is enabled by default. If required, disable the Call Waiting field by unchecking the check box 3. Click to save your settings. Model 6753i Series IP Phone User Guide — 95...

  • Page 101: Play Call Waiting Tone

    1. Click on Basic Settings->Preferences->General. 2. A call waiting tone is enabled by default. If required, disable the Play Call Waiting Tone field by unchecking the check box 3. Click to save your settings. 96 — Model 6753i Series IP Phone User Guide...

  • Page 102: Stuttered Dial Tone

    8x8 Web Phone UI overrides the Administrator’s setting. Setting and saving the value in the 8x8 Web Phone UI applies to the phone immediately. Model 6753i Series IP Phone User Guide — 97...

  • Page 103: Status Scroll Delay

    (or sends busy signal if all remaining lines are busy). You have a choice to ignore the incoming call, or answer the incoming call on another line. If 98 — Model 6753i Series IP Phone User Guide...
  • Page 104 Note: : 1. On a 6753i, you must use the down arrow key to ignore the call. To answer the call you must press the line key where the call is coming in. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.

  • Page 105: Goodbye Key Cancels Incoming Calls

    Goodbye Key Cancels Incoming Calls The 6753i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...

  • Page 106: Message Waiting Indicator

    Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone. Note: Message Waiting Indicator Line parameter is set to ALL lines by default. Model 6753i Series IP Phone User Guide — 101...

  • Page 107: Incoming Intercom Call Features

    Intercom call. It also mutes the microphone. If the Intercom call comes into the phone while an active call is already present, the user will have an option to answer the intercom call. 102 — Model 6753i Series IP Phone User Guide...

  • Page 108: Microphone Mute

    Auto-Answer and Play Warning Tone are enabled by default. Note: Your Administrator can set a time period delay before the phone automatically answers. Contact your System Administrator for more information. Model 6753i Series IP Phone User Guide — 103...
  • Page 109 IP phone for answering Intercom calls. To disable this field, uncheck the box. Note: If the Auto-Answer field is not checked (disabled), the phone rejects the incoming intercom call and sends a busy signal to the caller. 104 — Model 6753i Series IP Phone User Guide...

  • Page 110: Using Redial Key For "Last Number Redial

    1. Any speeddial numbers that you configure on your IP phone are not affected by autodial settings. 2. If Autodial is configured on your phone, any lines that function as hotlines do not accept conference calls, transferred calls, and/or intercom calls. Model 6753i Series IP Phone User Guide — 105...

  • Page 111: Answer And Ignore Softkeys For Xml Applications

    Pressing the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the symbol you need. Contact your System Administrator for more information. 106 — Model 6753i Series IP Phone User Guide...

  • Page 112: Model 536Em Expansion Module

    Model 536EM Expansion Module The 6753i IP Phone offers an optional 536EM Expansion Module that attaches to the right side of the phone to provide additional softkeys. Model 536EM The 536EM provides 18 softkeys in each column (totaling 36 keys) on the keypad.

  • Page 113: Using The Expansion Module

    1. Press a key on the expansion module for 3 seconds. A screen displays on the Phone UI with the prompt, "Enter number>". 2. Enter a phone number or extension to assign to that speeddial key using the 108 — Model 6753i Series IP Phone User Guide...

  • Page 114: Troubleshooting Solutions

    If the light stays on steady and you hear dial tone, the phone has been Model 6753i Series IP Phone User Guide — 109...
  • Page 115 Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the “Installation and Setup” section in the 8x8 6753i Reference Manual provided with your phone. Why doesn’t my phone ring? Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume setting, press the volume button when the phone is on- hook and idle.
  • Page 116 Note: Your phone is out of service temporarily during the restart and down- loading process. 8x8 Web Phone UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6753i Series IP Phone User Guide — 111...
  • Page 117 2. Enter your user password and press . The phone unlocks. Use the following procedure to lock an IP Phone using the 8x8 Web Phone UI. 8x8 Web Phone UI 1. Click on Operation->Phone Lock. 112 — Model 6753i Series IP Phone User Guide...
  • Page 118 Phone is locked. Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click . The phone unlocks dynam- ically and displays the following message: Phone is unlocked. Model 6753i Series IP Phone User Guide — 113...

  • Page 119: Limited Warranty

    Limited Warranty This warranty applies only to products purchased and used in the United States.

  • Page 120: What Is Covered

    What Is Covered? Any defect in materials or workmanship for one year. (See 8x8 Virtual Office terms and conditions.)

  • Page 121: Appendix A - Time Zone Codes

    Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago...
  • Page 122 Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GF-Cayenne GI-Gibraltar...
  • Page 123 Time Zone Name Time Zone Code JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira...
  • Page 124 Time Zone Name Time Zone Code RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii...
  • Page 125 Warning! Toll fraud is committed when individuals unlawfully gain access to a customer’s telecommunication system. This is a criminal offense. Currently, we do not know of any telecommunications system that is immune to this type of criminal activity. 8x8, Inc. will not accept liability for any damages, including long distance charges, which result from unauthorized and/or unlawful use.

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