8x8 Inc 6739i User's Reference Manual

Sip ip phone

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6739i
User
IP Phone
Reference
Manual
www.8x8.com | 1.888.898.8733

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Summary of Contents for 8x8 Inc 6739i

  • Page 1 6739i User IP Phone Reference Manual www.8x8.com | 1.888.898.8733...
  • Page 3: Table Of Contents

    Desk or Wall Installation..................... 13 Customizing your phone ..............16 Accessing Your Options via the Phone UI............. 17 Accessing Your Options via the 8x8 Web Phone UI .......... 17 IP Phone Features ................18 Other Phone Features ..............20 Adjusting the Volume....................21 Status Lights (LEDs)....................
  • Page 5: Introduction

    Introduction Congratulations on purchasing 8x8 Virtual Office and IP Telephone. Simply plug in your IP phone into your network to access your advanced business-class voice features. Phone Features • 5.7" VGA Thin Film Transistor (TFT) technology graphical LCD with touch screen and backlight capabilities •...
  • Page 6: Requirements

    Requirements The 6739i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 6739i phone. • Access to a Trivial File Transfer Protocol (TFTP) server, File Transfer Protocol (FTP) server, Hypertext Transfer Protocol (HTTP) server, or Hyper Text Trans- fer Protocol over Secure Sockets Layer (SSL) (HTTPS) server.
  • Page 7: Phone Parts

    Conf. Transfer asdassa asdadsda Telephone Handset Handset Cord Wall Mount Drilling Template 6739i IP Phone User Guide Telephone Ethernet Cable 6739i Installation Screws and Base Desk Guide on CD Anchors for Legs Wall Mounting Model 6739i IP Phone Installation Guide...
  • Page 8: Key Panel

    Message Waiting Lamp Goodbye Key Options Key Messages Key Callers List Key Three (3) Call Appearance Lines Directory Key Speakerphone/Headset Toggle Key Services Key Mute Key Conference Key Color LCD Touch Screen Transfer key Keypad Model 6739i IP Phone Installation Guide...
  • Page 9: Key Descriptions

    Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Messages Key - Accesses your phone’s voice mailbox to retrieve and listen to stored messages. Messages Model 6739i IP Phone Installation Guide...
  • Page 10 Keys Key Description Line/Call Appearance Keys - Connect you to a line or call. The 8x8 6739i IP Phone IP phone supports 3 Line 1 line keys. Line 2 Line 3 Speakerphone/Headset Key - Activates Handsfree for making and receiving calls without lifting the...
  • Page 11: Installation And Setup

    Installation and Setup The 6739i can be setup to share a network connection with another network device. Power can be provided by an AC adapter (optional accessory), an 802.3af compliant network power source, or with a PoE inline power injector (optional accessory).
  • Page 12: Shared Network Connection

    Adapter Other Network Devices Note: The jack on the 6739i does not supply inline power onto other network devices. All Ethernet cables used must be category 5/5e straight-through cables, such as the cable provided with your phone Model 6739i IP Phone Installation Guide...
  • Page 13: Connecting To The Network And To Power

    2. Plug the other end of the Ethernet cable directly into the network jack on the wall. Ethernet Cable To Network Network Jack (if Inline po wer provided) Model 6739i IP Phone Installation Guide...
  • Page 14 Note: You should connect the power supply to a surge protector or power bar. All Ether- net cables used must be category 5/5e straight-through cables, such as the cable provided with your phone. 10 Model 6739i IP Phone Installation Guide...
  • Page 15: Connecting A Handset, Headset, Or Dhsg Headset

    2. Route the headset cord through the channel as shown in the above illustration page DHSG Headset (Optional) You can attach an optional DHSG headset to the 6739i IP Phone if required. To connect a DHSG headset to the phone: 1. On the back of the phone base, locate the DHSG port marked 2.
  • Page 16 Attaching Cords and Cables Handset Port Headset Port DHSG Port Ports on Back of Phone Base Attach cord to handset Route cords through applicable channels Attaching Cords to the Phone Base 12 Model 6739i IP Phone Installation Guide...
  • Page 17: Desk Or Wall Installation

    Desk or Wall Installation Install on the Desk The desk installation for the 6739i IP phone consists of two legs that attach to the back of the phone near the top corners. A total of four different viewing angles allows users to personalize their phone viewing preference.
  • Page 18 Also, if 802.3af compliant in-line power is not provided on your net- work, and you are installing the 6739i on a wall using a PoE in-line power injector, you may also wish to use an equivalent flat Ethernet cable rather than the one pro- vided.
  • Page 19 This allows the handset to rest in the cradle in a vertical position without slipping off when the phone is installed on the wall. Clip Square Hole on Handset Model 6739i IP Phone Installation Guide...
  • Page 20: Customizing Your Phone

    Customizing your phone Your 6739i is a feature-rich IP Phone that allows you to customize and configure it with the touch of your finger and/or the press of a button. You can access configuration options by pressing the button on the...
  • Page 21: Accessing Your Options Via The Phone Ui

    3. Press the left arrow button to exit and save changes. Accessing Your Options via the 8x8 Web Phone UI You can use the following procedure to access the phone options using the 8x8 Web Phone UI. 8x8 Web Phone UI 1.
  • Page 22: Ip Phone Features

    3. You can logout of the 8x8 Web Phone UI at any time by clicking Log Off. The side menu options that display in the Network Status window are dependent on whether you log in as an Administrator or User. A longer list of options displays in the side menu for an Administrator.
  • Page 23 Contrast Level Use these options to set the preference of contrast level for your phone. • Contrast Level Use the Change softkey to cycle through eight contrast settings, which brighten or darken the display. Model 6739i IP Phone Installation Guide...
  • Page 24: Other Phone Features

    Other Phone Features Set Audio The 6739i allows you to use a handset, a headset, or handsfree to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
  • Page 25: Adjusting The Volume

    Indicates you have an incoming call. Even Flash Indicates one or more calls are on hold. Call Timer • When you make or answer a call, the Timer shows the elapsed time of the call. Model 6739i IP Phone Installation Guide...
  • Page 26: Call Forward

    You can set these programmable softkeys to perform specific functions and access enhanced services provided by third parties (using XML). Other services include accessing Directory and Call Logs. You must use the 8x8 Web Phone UI to configure the programmable softkeys.
  • Page 27: Pre-Programmed Softkeys

    Pre-Programmed Keys Access from Access from Feature 8x8 Web Phone UI Phone UI Options (Phone settings) Callers (List of incoming/outgoing calls) Directory (Phonebook) Service (Phone services available on the phone) Conf. (3-way calling) Transfer Model 6739i IP Phone Installation Guide...
  • Page 28: Shared Line/Call Appearance

    Indicates a call is on hold. Using a Headset with your Telephone The 6739i accepts standard and DHSG headsets through a modular port on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. A non-amplified headset is required. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
  • Page 29: Using The Telephone

    2. When you are finished talking, replace the handset in the handset cradle to end the call. If you have been talking using the speakerphone, press the button to hang up. You may press the button to hang up at any time. Model 6739i IP Phone Installation Guide...
  • Page 30: Troubleshooting Solutions

    Since the legs can be oriented in two different ways and in two different positions to offer four different phone viewing angles, check that both legs are oriented in the same direction and in the same position on either side of the phone. 26 Model 6739i IP Phone Installation Guide...
  • Page 31 Model 6739i IP Phone Installation Guide...
  • Page 33 | 1.888.898.8733...

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