Heat & Glo SOHO24B Owner's Manual
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Model: SOHO24B
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas suppli-
er's instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer's instructions and
the manufactured home construction and safety standard, Title
24 CFR, Part 3280 or Standard for Installation in Mobile Homes,
CAN/CSA Z240MH.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
CAUTION
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07
Owner's Manual
Installation and Operation
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts:
• installation must be performed by a licensed plumber
or gas fi tter;
See Table of Contents for location of additional
Commonwealth of Massachusetts requirements.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
1

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Summary of Contents for Heat & Glo SOHO24B

  • Page 1 Technologies suggests NFI certifi ed or factory trained CAN/CSA Z240MH. professionals, or technicians supervised by an NFI This appliance is only for use with the type(s) of gas indicated certifi ed professional. on the rating plate. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 2 AL TI TUDE : 0-0000 FT . 0000-0000FT . (Modele): MAX. INPU T BTUH: 00,000 00,000 MIN. INPU T BTUH: 00,000 00,000 Serial ORIFICE SIZE: #XXXXX #XXXXX XXXXXXXX (Serie): Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 3: Table Of Contents

    E. Contact Information ......46 C. Installing Roof Flashing and Vertical Termination Cap . . . 22 = Contains updated information. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 4: Listing And Code Approvals

    fi bers, plastics, or other material that can ig- nite and burn, whether fl ame proofed or not, or whether plastered or unplastered shall be considered combustible materials. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 5: Requirements For The Commonwealth Of Massachusetts

    VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OB- of the installation. STRUCTIONS”. See Gas Connection section for additional Common- wealth of Massachusetts requirements. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 6: Getting Started

    Flat blade screwdriver Electric drill and bits (1/4 in.) Plumb line Safety glasses Level 1/2 - 3/4 inch length, #6 or #8 Self-drilling screws Manometer Voltmeter Tape measure Noncorrosive leak check solution Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 7: Framing And Clearances

    In addition to these framing dimensions, also reference the following sections: • Clearances and Mantel Projections (Section 3B). • Vent Clearances and Framing (Section 6). Figure 3.1 Appliance Locations Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 8: Constructing The Appliance Chase

    Front of Opening Opening Opening Opening Platform to Ceiling Floor Flooring Appliance Appliance Appliance (Vent Pipe) (Height) (Depth) (Width) Height 8-5/8 11-1/2 29-5/8 Inches 1118 Figure 3.2 Clearances to Combustibles Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 9: Termination Locations

    20 in. min. Horizontal distance between terminations 20 in. 24 in. min. Distance to perpendicular wall 18 in. 18 in. Vertical distance between terminations Figure 4.3 Multiple Vertical Termination Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 10 Figure 4.4 Minimum Clearances for Termination CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECTOR KIT BE INSTALLED. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 11: Vent Information And Diagrams

    8-1/2 (216 mm) inches vertical SL-48D 47-3/4 run. A length of straight pipe is allowed between two 45º elbows (see Figure 5.1). Figure 5.2 SL Pipe Effective Length Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 12: Vent Diagrams

    1.1 m 6-1/2 ft. 1.9 m 5-1/2 ft. 1.7 m 15-1/2 ft. 4.7 m = 48 ft. (14.6 m) Maximum = 15-1/2 ft. (4.7 m) Maximum INSTALLED Figure 5.4 HORIZONTALLY Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 13 Max = V . If V = 0, then H Max = 1-1/2 ft. (38 mm) ) cannot exceed 15 ft. (4.6 m) when using appropriate V Figure 5.5 Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 14 5-1/2 ft. 1.7 m 15 ft. 4.6 m = 38 ft. (11.6 m) Max. *No specifi c restrictions on this value EXCEPT cannot exceed 38 ft. (11.6 m) Figure 5.7 Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 15 = 37 ft (11.3 m) Maximum *No specifi c restrictions on this value EXCEPT V1 + V2 + H1 + H2 cannot exceed 37 ft. (11.3 m) INSTALLED HORIZONTALLY Figure 5.8 Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 16: Vent Clearances And Framing

    Non-Combustible Wall Penetration If the hole being penetrated is surrounded by noncombus- tible materials such as concrete, a hole with diameter one inch greater than the pipe is acceptable. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 17: Vertical Penetration Framing

    • Field construct additional shield height if insulation is deeper than height of attic ATTIC SHIELD INSTALLED ATTIC SHIELD INSTALLED shield. ABOVE CEILING BELOW CEILING Figure 6.5 Installing the Attic Shield Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 18: Appliance Preparation

    Figure 7.5 This is a view from the front of the unit when not using an 90 degree elbow directly off the top of the unit. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 19: Securing And Leveling The Appliance

    • Do NOT notch into the framing around the appliance spacers. Failure to keep insulation, framing or other material away from the appliance may cause fi re. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 20: Installing Vent Pipe

    fi re or explosion may occur. • Maintain specifi ed slope (if required). Do not break silicone seals on slip sections. Improper support may allow vent to sag or separate. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 21: Installing Wall Shield Firestops And Horizontal Termination

    LONG, ADD TO SHIELD IF TOO SHORT WALL SHIELD FIRESTOP (EXTERIOR) WALL SHIELD FIRESTOP (INTERIOR) Figure 8.3 Heat Shield, Interior & Exterior Wall Shield Firestops Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 22: Installing Roof Flashing And Vertical Termination Cap

    Inspect external vent cap regularly. • Ensure no debris blocks cap. • Combustible materials blocking cap may ignite. • Restricted air fl ow affects burner operation. Figure 8.6 Vertical Termination Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 23: Gas Information

    Natural Gas Propane 5.0 inches 11.0 inches Minimum inlet pressure w.c. w.c. 14.0 inches 14.0 inches Maximum inlet gas pressure w.c. w.c. 3.5 inches 10.0 inches Manifold pressure w.c. w.c. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 24 Fire hazard. Do NOT change the valve settings. • This valve has been preset at the factory. • Changing valve settings may result in fi re hazard or bodily injury. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 25: Electrical Information

    Note: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code, CSA C221.1. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 26: Junction Box Installation

    • Feed the necessary length of wire through the connector. through this opening into the valve compartment. • Make all necessary wire connections to the junction box/ receptacle and reassemble the junction box/receptacle to the outer shell. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 27: Finishing

    • Sheetrock, wood or other combustibles must NOT be used as sheathing or facing in the non-combustible zone. • See Section 11 for proper clearances. • See Section 1 for combustible/non-combustible defi nitions. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 28: Appliance Setup

    • Using non-listed accessories voids warranty. • Using non-listed accessories may result in a safety hazard. • Only Hearth & Home Technologies approved accessories may be used safely. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 29: Positioning Stones

    Figure 1. 2137-936B Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 30 Figure 1 is still free of stones. Figure 12.8. Step 7. Carefully remove the stone placement jig making sure that no stones fall into the pilot area. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 31: Glass Assembly

    Replace the glass door on the appliance. Pull out and latch the two glass assembly latches into the groove on the glass frame. GLASS ASSEMBLY BOTTOM LATCH Figure 12.10 Glass Assembly Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 32: Operating Instructions

    • Only use glass door certifi ed for use with appliance. • Glass replacement should be done by qualifi ed technician. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 33: Lighting Appliance

    For additional information on operating your Hearth & Home Technologies fi replace, please refer to www.fi replaces.com. Final Inspection by _____________________________ 593-913D Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 34: After Appliance Is Lit

    In an Intellifi re ignition system it is normal to see the pilot fl ame, but it should turn off when continually? ON/OFF is turned off. In a standing pilot system the pilot will always stay on. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 35: Troubleshooting

    Clean sensor rod with emery cloth. c. Module is not Verify that module is securely grounded to metal chassis of appliance. Verify that grounded. wire harness is fi rmly connected to module. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 36 Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in. large. c. Module is not Verify module is securely grounded to metal chassis of appliance. grounded. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 37: Maintaining And Servicing Appliance

    Clean: • Glass • Air passageways, grilles, control compartment • Burner, burner ports Risk of: • Fire • Delayed ignition or explosion • Exposure to combustion fumes • Odors Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 38 1. Verify operation of remote. 2. Replace batteries in remote transmitters and battery-powered receivers. 3. Verify batteries have been removed from battery back-up IPI systems to prevent premature battery failure or leaking. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 39: Reference Materials

    ACCESS Appliance Dimensions Table Location Inches Millimeter Location Inches Millimeter 29-1/8 11-1/2 25-9/32 11-1/2 37-3/16 29-3/16 5-9/16 4-1/8 6-5/8 2-3/16 4-1/2 3-3/4 32-3/4 2-1/4 23-1/16 Figure 16.1 Appliance Dimensions Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 40: Vent Components Diagrams

    (356 mm) DRC-RADIUS Cap Shield 11-5/8 in. (295 mm) 12-1/8 in. 7-1/8 in. (308 mm) (181 mm) 5-3/4 in. (146 mm) COOL-ADD Cap Shield Figure 16.1 DVP vent components Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 41 *There MUST be a 25% reduction in total H when using the snorkel cap except when using the simple up and out installation. HORIZONTAL PIPE SUPPORT (SL-SERIES) WALL BRACKET (SL-SERIES) Figure 16.3 Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 42: Service Parts

    SOHO24B C. Service Parts Beginning Manufacturing Date: Aug. 2007 Service Parts Diagram Ending Manufacturing Date: ______ Part number list on following page. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 43 Conversion Kit NG Conversion Kit LP LPK-SOHO24B Pilot Orifi ce NG 593-528 Pilot Orifi ce LP 593-527 Regulator NG NGK-DXF Regulator LP LPK-DXF Additional service part numbers appear on following page. Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 44 Flex Ball Valve Assembly 302-320A Valve NG 593-500 593-501 Valve LP 3 Volt Transformer 593-593A Module 593-592 Module Wire Assembly 593-590A Orifi ce NG (#50C) 582-850 Orifi ce LP (#59C) 582-859 Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 45: Limited Lifetime Warranty

    3. HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifi cations and prices of the Product. HEAT & GLO also reserves the right to discontinue styles and products. © 2007 Hearth & Home Technologies Inc. 060-981E 10/07 Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...
  • Page 46: Contact Information

    6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending. Printed in U.S.A. - Copyright 2007 Heat & Glo • Soho24B • 2137-900 Rev. E • 11/07...

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