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ADEMCO VISTA-128FB User Manual

Commercial fire & burglary alarm system
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  • Page 1 Several of you have written us to ask that we reconsider this decision. We have. We will not require Tech-Man to remove the ADEMCO data. ADEMCO, however, is not responsible for the operation and maintenance of this site - thus we cannot guarantee the timeliness or accuracy of the information posted on the Tech-Man web site.
  • Page 2 User Guide VISTA-128FB Commercial Fire & Burglary Alarm System N8989 5/98 Technical Manuals Online! - http://www.tech-man.com...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS SYSTEM OVERVIEW ........4 How User Codes Affect the Common General............4 Lobby............26 A Partitioned System ........4 CHECKING FOR OPEN ZONES ....28 Zones............5 Using the READY Key ...... 28 Fire Protection ..........5 DISPLAYING ALL ZONE Burglary Protection ........
  • Page 4 SPEED KEY (MACROS) ......41 Fire Display Lock ........58 General Information ........41 Fire Drill Test (Code + # + 69) ....58 Defining.............41 TROUBLE CONDITIONS......60 Executing ..........42 Typical Trouble Displays......60 ACCESS DOOR CONTROL ......43 Power Failure..........62 General Information ........43 RECOMMENDATIONS FOR PROPER Executing ..........43 PROTECTION ..........63 USING #70 RELAY MENU MODE ....44...

  • Page 5: System Overview

    Congratulations on your ownership of an Ademco Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems.

  • Page 6: Zones

    System Overview (cont’d) Zones Your system's sensing devices have been assigned to various "zones." For example, the sensing device on your Entry/Exit door may have been assigned to zone 001, sensing devices on windows in the master bedroom to zone 002, and so on. These numbers will appear on the display, along with an alpha descriptor for that zone (if programmed), when an alarm or trouble condition occurs.

  • Page 7: Alarms

    System Overview (cont’d) The following table lists the four different arming modes and the results of each. Features For Each Arming Mode Exit Entry Perimeter Interior Arming Delay Delay Armed Armed Mode AWAY STAY INSTANT MAXIMUM Alarms When an alarm occurs, both the keypad and external sounders will sound, and the keypad will display the zone(s) causing the alarm.

  • Page 8: Using Schedules

    System Overview (cont’d) Using Schedules Your system may have been programmed with schedules for automatically arming, disarming and activating various devices and/or performing other system functions at predetermined times. Users can modify some of these schedules by manually delaying a closing time, using temporary schedules, or by programming special user schedules.

  • Page 9: Master Keypad Operation

    System Overview (cont’d) Master Keypad Operation A "Master" keypad is one on which the status of all 8 partitions is displayed simultaneously. A user can get more information about a certain partition by simply entering + the desired partition number (1-8). To log on to the "Master" partition (9) using the GOTO command, a user must have access to all partitions.
  • Page 10 System Overview (cont’d) • Control 4204/4204CF relays devices through the #70 Manual Relay Activation mode. Complete information regarding the use of this feature is provided in a separate manual entitled PHONE ACCESS USER'S GUIDE, which accompanies the 4285 or 4286 VIP module. –...

  • Page 11: About The Keypads

    About The Keypads General IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location. Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences.

  • Page 12: Functions Of The Keypad

    Functions Of The Keypad ARMED READY AWAY STAY TEST BYPASS INSTANT CODE CHIME READY PANIC LOCATION OF DEDICATED PANIC KEYS. KEY D USED AS SPEED KEY (if programmed) IMPORTANT!: When using the keypad to enter codes and commands, sequential key depressions must be made within 3 seconds of one another.
  • Page 13 Functions Of The Keypad (cont’d) 1. ALPHA DISPLAY WINDOW: A 2- delay zone without causing an alarm line, 32-character Liquid Crystal if the system is disarmed before the Display (LCD). Displays protection entry delay time expires. point identification and system status, MAXIMUM KEY: Arms in manner messages, and user instructions.
  • Page 14 Functions Of The Keypad (cont’d) 14. POWER/READY INDICATOR: 10. CHIME KEY: Turns on & off the (GREEN) On some keypads, this CHIME mode. When on, any entry lights when primary power is on. If through a protected delay or off, system is operating on its perimeter zone while the system is backup battery power.

  • Page 15: Entry/Exit Delays

    Entry/Exit Delays General Information Your system has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection.

  • Page 16: Security Codes & Authority Levels

    Security Codes & Authority Levels General Information At the time of installation, you were assigned an authority level and a personal four-digit security code, known only to you and yours. The security code must be entered when arming and disarming the system.

  • Page 17: Authority Levels

    Security Codes & Authority Levels (cont’d) system. The security code must always be used to disarm the system, however. Authority Levels Authority levels define the system functions a particular user can perform. Depending on the authority assigned to you, there are certain system functions you may be prohibited from performing.

  • Page 18: General Rules On Authority Levels And Changes

    Security Codes & Authority Levels (cont’d) To view your authority level and system capabilities: 1. Enter your code + 2. The keypad will display the partition(s) that you are authorized to operate, and your user number and authority level in each partition.

  • Page 19: To Exit User Edit Mode

    Security Codes & Authority Levels (cont’d) To Exit User Edit Mode You can exit any of the user edit modes described on the following pages at any time by doing the following: 1. Press either or # , or don't press any key for 10 seconds. 2.
  • Page 20 Security Codes & Authority Levels (cont’d) This prompt will appear if a 5800 series RF BUTTON ? 0 = NO , 1 = YES button transmitter has been supplied and has not yet been assigned to a user. Press 1 if a button transmitter will be assigned to this user.

  • Page 21: To Change A User's Code

    Security Codes & Authority Levels (cont’d) When all partitions have been displayed, the PART. 1 A0 WHSE USER 003 AUTH=3G. keypad will scroll through the partition(s) to which access has been assigned, and will display the user number, authority level and global arm option for each.

  • Page 22: To Delete A User

    Security Codes & Authority Levels (cont’d) To Delete a User CODE 1. Enter Master or Manager code and press the key + user number to be deleted. 2. Enter Master or Manager code first entered. The system will recognize that the User OK TO DELETE 0 = NO , 1 = YES number is already in use and will prompt...

  • Page 23: Accessing Other Partitions

    Accessing Other Partitions To Access Another Partition Each keypad is assigned a default partition for display purposes, and will show only that partition's information. But, if the user is authorized, a keypad in one partition can be used to perform system functions in other partitions by using the GOTO command.

  • Page 24: Master Keypad Operation

    Accessing Other Partitions (cont’d) Master Keypad Operation A "Master" keypad is one that reflects the status of the entire system (Partitions 1-8) on its display. This is useful because it eliminates the need for a security officer in a building to have to "log-on" to various partitions from one partition's keypad to find out where an alarm has occurred.
  • Page 25 Accessing Other Partitions (cont’d) FAULT 002 LOADING DOCK WINDOW Additional zone faults will be displayed one at a time. To display a new partition's status, press + [Partition No.]. This will display the status of the new partition. The "Armed" LED on a Master keypad will be lit only if all partitions have been armed successfully.

  • Page 26: Common Lobby Operation

    Accessing Other Partitions (cont’d) Common Lobby Operation When an installation consists of a partition that is shared by users of other partitions in a building, that shared partition may be assigned as a “common lobby” partition for the system. An example of this might be in a medical building where there are two doctors and a common entrance area.

  • Page 27: How User Codes Affect The Common Lobby

    Accessing Other Partitions (cont’d) c. Arming the last partition programmed to arm the lobby will automatically attempt to arm the lobby. If any faults exist in the lobby partition, or another partition that affects the lobby is disarmed, the lobby cannot be armed, and the message “UNABLE TO ARM LOBBY PARTITION”...
  • Page 28 Accessing Other Partitions (cont’d) Other Methods of Arming/Disarming When arming or disarming a partition that affects and/or arms the common lobby in one of the following manners, lobby logic remains active: • Quick-Arm • Keyswitch • Wireless Button • Wireless Keypad –...

  • Page 29: Checking For Open Zones

    Checking For Open Zones Using the READY Key Before arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see BYPASSING section). Otherwise the keypad will display a "Not Ready" message. Using the READY key will display all zones that are faulted, making it easier for you to secure any open zones.

  • Page 30: Displaying All Zone Descriptors

    Displaying All Zone Descriptors Using the READY Key The Alpha Keypads can also display all the zone descriptors that are programmed in your system. The abbreviated instructions for the READY key will appear first, followed by the zone descriptors. Displaying all descriptors is useful when you need to know the zone number of a particular zone, as when bypassing zones.

  • Page 31: Bypassing Protection Zones

    Bypassing Protection Zones Using the 6 BYPASS Key This key is used when you want to arm your system with one or more zones intentionally unprotected. Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed. All bypasses are removed when an OFF sequence (security code plus OFF) is performed.

  • Page 32: Quick Bypass

    Bypassing Protection Zones (cont’d) Quick Bypass Your system allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually. Note: All bypasses are removed when an OFF sequence (security code plus OFF) is performed. To use the Quick Bypass feature: BYPASS 1.

  • Page 33: Arming Perimeter Only

    Arming Perimeter Only (With Entry Delay ON) Using the 3 STAY key Use this key when you are staying home, but might expect someone to use the entrance door later. When armed in STAY mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.

  • Page 34: Arming Perimeter Only

    Arming Perimeter Only (With Entry Delay OFF) Using the 7 INSTANT Key Use this key when you are staying home and do not expect anyone to use the entrance door. When armed in INSTANT mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.

  • Page 35: Arming All Protection

    Arming All Protection (With Entry Delay ON) Using the 2 AWAY Key Use this key when no one will be staying on the premises. When armed in AWAY mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.

  • Page 36: Arming All Protection

    Arming All Protection (With Entry Delay OFF) Using the 4 MAXIMUM Key Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when no one will be moving through protected interior areas. When armed in MAXIMUM mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.

  • Page 37: Disarming And Silencing Alarms

    Disarming And Silencing Alarms Using the 1 OFF Key The OFF key is used to disarm the system and to silence alarm and trouble sounds. See "SUMMARY OF AUDIBLE NOTIFICATION" section for information which will help you to distinguish between FIRE and BURGLARY alarm sounds.

  • Page 38: Using The Keyswitch

    Using The Keyswitch General Your system may be equipped with a keyswitch for use when arming and disarming a partition. A red and green light on the keyswitch plate indicate the status of your system as follows: Green Light: Lights when the system is disarmed and ready to be armed (no open zones).

  • Page 39: Chime Mode

    Chime Mode Using the 9 Key Your system can be set to alert you to the opening of a door or window while it is disarmed by using CHIME mode. When activated, three tones will sound at the Keypad whenever a protected perimeter door or window is opened, and the Not Ready message will be displayed.

  • Page 40: Viewing Central Station Messages

    Viewing Central Station Messages General Information Users of the system may periodically receive messages on their display screens from their monitoring agency or installer. When a message is waiting to be viewed, the message shown below will appear. MESSAGE. PRESS 0 FOR 5 SECS.

  • Page 41: Panic Keys

    Panic Keys (For Manually Activating Silent And/Or Audible Alarms) Using Panic Keys Your system may have been programmed to use special key combinations to manually activate panic functions. The functions that might be programmed are Silent Emergency, Audible Emergency, Personal Emergency, and Fire. See your installer for the function(s) that may have been programmed for your system.

  • Page 42: Speed Key (Macros)

    Speed Key (Macros) General Information The “A”, “B”, “C”, and/or “D” keys can be used to activate a string of commnads up to 32 keystrokes each. These coomands are known as a macro and are stored in the system’s memory. Typical Speed Key functions include: •...

  • Page 43: Executing

    Speed Key (Macros) (cont’d) Executing To execute a Speed Key sequence, do the following: If a lettered key, A-B-C, has been assigned as a Speed Key, press and hold down the appropriate key (about 2 seconds). If a user code is required for any part of the Speed Key sequence, the following prompt appears.

  • Page 44: Access Door Control

    Access Door Control General Information Your system may be set up such that a locked access door (such as in a lobby) can be unlocked momentarily or for a specific period of time, using a keypad command Ask your installer if this has been done in our system.

  • Page 45: Using #70 Relay Menu Mode

    Using #70 Relay Menu Mode General Information Your system may be set up so that certain lights or other devices can be turned on or off by using the #70 command from either a keypad or a telephone keypad (if 4285 or 4286 VIP module is used). Ask your installer if this has been done in your system.
  • Page 46 Using #70 Relay Menu Mode (cont’d) DEVICE IS OFF Voice: "voice descriptor DEVICE nn ON/OFF. HIT THE "T" KEY TO EXIT ENTER 00 NOW" From a keypad, press T to continue. The ENTER DEVICE NO. prompt will appear. From a telephone keypad, enter 00 to exit, or enter the next relay number to be programmed.

  • Page 47: Using Schedules

    Using Schedules Delaying the Closing Time Your system's programmed schedules may automatically arm the system at a predetermined time. In the event a user must stay on the premises later than usual, users with master or manager authority levels can manually delay the automatic arming (closing) time up to 2 hours.

  • Page 48: Programming Temporary Schedules

    Using Schedules (cont’d) Schedules are comprised of an arming (closing) time window and a disarming (opening) time window. A time window is simply a defined period of time, at the end of which arming or disarming will occur. Before programming a temporary schedule, use a worksheet similar to the one below to plan your schedule.
  • Page 49 Using Schedules (cont’d) The cursor will be positioned on the tens of MON DISARM WIND. 07:45AM 08:45AM hours digit of the start time for Monday's disarm window. Enter the desired hour. Press * to move to the minutes field. The minutes are entered in the same manner.
  • Page 50 Using Schedules (cont’d) This is the prompt that actually activates DAYS ? MTWTFSS HIT 0-7 X X the temporary schedule, and allows the temporary schedule to be customized to a particular week's needs. To select the days which are to be activated, enter the desired number 1-7 (Monday = 1).

  • Page 51: Programming Device Timers

    Programming Device Timers General Information Device timers consist of an ON time & an OFF time, and selected days of the week in which they are active. There are up to 20 timers that can be used to control various devices, such as lights or appliances.
  • Page 52 Programming Device Timers (cont’d) See your installer for Enter the desired output device number (1- 00 ENTER OUTPUT# device numbers. 16). As the number is entered, the device's description will appear. To delete a previously programmed timer, enter 00 as the output number. Enter the time you want the device turned 00 ON TIME ? 00:00 PM...
  • Page 53 Programming Device Timers (cont’d) Select the days on which the device is to be 00 DAYS? MTWTFSS HIT 0-7 activated by entering 1-7 (Monday = 1). An "X" will appear under that day, indicating the output for that day is active. Entering a day's number again will deactivate that day.

  • Page 54: Event Log Procedures

    Event Log Procedures General Information To Display The Event Log The system has the ability to record 1. Enter CODE + [#] + [6] + [0] various events in a history log wherein 2. Select the display mode. each event is recorded in one of five RECENT: Displays only those categories (listed below), with the time events occurring since last installer...
  • Page 55 Event Logging Procedures (continued) 4. Use the [3] & [1] keys (for next ALARM EVENT LOG and previous categories respec- Displays time and date for zones that tively) to display the categories of have either caused an alarm or have events.

  • Page 56: Testing The System

    Testing The System (To Be Conducted Weekly) Using the 5 TEST Key The TEST key puts your system into Test mode, which allows each protection point to be checked for proper operation. 1. Disarm the system and close all protected windows, doors, etc. READY should be displayed.

  • Page 57: Testing Your System

    Testing The System (cont’d) Testing Your System 1. Open and close each protected door and window in turn and listen for three beeps. The identification of each faulted protection point should appear on the display. 2. Walk in front of any interior motion detectors (if used) and listen for three beeps as movement is detected.

  • Page 58: Fire Alarm System

    Fire Alarm System General Your fire alarm system (if installed) is on 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically send signals to your Control/Communicator, triggering a loud interrupting sound from the keypad.

  • Page 59: Fire Display Lock

    Fire Alarm System (cont’d) 2. If the keypad does not indicate a READY condition after the second OFF sequence, press the READY key to display the zone(s) that are faulted. Be sure to check that smoke detectors are not responding to smoke or heat producing objects in their vicinity.
  • Page 60 Fire Alarm System (cont’d) 2. The test may be stopped by entering any security code and pressing OFF. NOTE: The system continues to monitor all 24 hour zones (fire, panic, etc.), while this test is active, and will end the test when an alarm condition is detected.

  • Page 61: Trouble Conditions

    Trouble Conditions Typical Trouble Displays The word CHECK or TRBL on the Keypad's display, accompanied by a rapid "beeping" at the Keypad, indicates that there is a trouble condition in the system. To silence the beeping sound for trouble conditions, press any key. •...
  • Page 62 Trouble Conditions (cont’d) 970: Bell 1 Output 975: Dialer 2 971: Bell 2 Output 988: 2 RF Receiver – not receiving 972: Earth Ground Fault signals 973: J2 Trigger Output 990: 1 RF Receiver – not receiving 974: Dialer 1 signals 997: Polling Loop Short •...

  • Page 63: Power Failure

    SERVICE IMMEDIATELY if AC power cannot be restored. SERVICING INFORMATION Your local Ademco dealer is the person best qualified to service your alarm system. Arranging some kind of regular service program with him is advisable. Your local Ademco dealer is:...

  • Page 64: Recommendations For Proper Protection

    Recommendations For Proper Protection THE FOLLOWING RECOMMENDATIONS FOR THE LOCATION OF FIRE AND BURGLARY DETECTION DEVICES HELP PROVIDE PROPER COVERAGE FOR THE PROTECTED PREMISES. Recommendations For Smoke And Heat Detectors With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below.
  • Page 65 Recommendations For Proper Protection (cont’d) KITCHEN KITCHEN DINING BDRM BEDROOM BEDROOM TV ROOM DINING BDRM LIVING ROOM BEDROOM BEDROOM LIVING ROOM Smoke Detectors for Minimum Protection Smoke Detectors for Additional Protection Heat-Activated Detectors BEDROOM BEDROOM BEDROOM KTCHN GARAGE CLOSED LVNG RM DOOR BASEMENT In addition, we recommend the following:...

  • Page 66: Recommendations For Proper Intrusion Protection

    Recommendations For Proper Protection (cont’d) Recommendations For Proper Intrusion Protection For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building.

  • Page 67: Emergency Evacuation

    Emergency Evacuation Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. 2.

  • Page 68: Maintaining Your System

    Maintaining Your System Taking Care of Your System The components of your security system are designed to be as free of maintenance as possible. However, there are some things you can do to make sure that your system is in reliable working condition. 1.

  • Page 69: Silencing Low Battery Warning Tones At The Keypad

    Maintaining Your System (cont’d) Note: The low battery message comes on as a warning that battery replacement in indicated sensor(s) is due within 30 days. In the meantime, the sensor(s) causing the low battery indication is still fully operational. Important: Use only batteries recommended by your installer as replacement.

  • Page 70: Quick Guide To System Functions

    Quick Guide To System Functions FUNCTION PROCEDURE COMMENTS Check Zones Press [ ]. To view faulted zones when system not ready. Display All Press and hold [ ] for 5 Displays all alpha descriptors programmed Descriptors seconds. by installer. Arm System Enter code.
  • Page 71 Quick Guide To System Functions (cont’d) FUNCTION PROCEDURE COMMENTS Change a User's Enter master/manager code. Master & Manager level users can change Code Press CODE [8]. their own or other users' codes. Enter user's 3-digit number. Enter new code for that user. Press 0 (No) at prompt.

  • Page 72: Summary Of Audible Notification

    Summary Of Audible Notification (Alpha Display Keypads) SOUND CAUSE DISPLAY LOUD, FIRE ALARM FIRE is displayed; descriptor of zone in alarm is INTERRUPTED* displayed. Keypad & External LOUD, BURGLARY/AUDIBLE EMERGENCY ALARM is displayed; descriptor of zone in alarm is CONTINUOUS* ALARM also displayed.

  • Page 73: Glossary

    Glossary The following terms are used throughout the manual. ARM/DISARM: “Armed” simply means that the burglary portion of your system is turned ON and is in a state of readiness. “Disarmed” means that the burglary system is turned OFF, and must be rearmed to become operational. However, even in a “disarmed”...
  • Page 74 UL NOTICE: This is a “GRADE A” system. “FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT” This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.
  • Page 75 “FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICE This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
  • Page 76 CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT NOTICE AVIS The Canadian Department of Communications label L’étiquette du ministère des Communications du Canada identifies certified equipment. This certification means identifie le matériel homologué. Cette étiquette certifie que that the equipment meets certain telecommunications le matériel est conforme à...
  • Page 77 WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example: •...
  • Page 78 WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued) • Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms.

  • Page 79: Index

    DOC ............75 Add a User..........18 Duress ............16 ADD NEW USER........20 Duress Code...........15 Add User Code ........17 Emergency ..........4 Ademco Dealer ........62 Entry Delay ...........14 Alarm............6 Entry/Exit..........5 Alkaline batteries ......... 67 Event Log Procedures......53 Alpha Keypads........10 Exit Delay ..........14...
  • Page 80 Low Battery...........67 Ready ............ 28 Low Battery Warning ......68 READY..........38 LSENS ...........61 Ready Key ..........28 macro .............41 Relay Menu Mode......... 44 Macros............6 Replacing Batteries ......67 Manager..........16 RF BUTTON......... 19 Master............16 Routine Care......... 68 Master Keypad ........8, 23 Schedules ..........
  • Page 81 ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates (“Seller”), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the “product”) to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.

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