Troubleshooting - Meelectronics EDM Universe User Manual

Troubleshooting

Solution
Problem
No sound
Check that the audio or headset cable is plugged into the headphones completely and the other end
is plugged completely into an audio source, audio is playing, and the volume is loud enough to hear
Make sure the volume control is not at the minimum position; adjust both the volume on the device
and headset cable to a comfortable level
Poor audio
Check that the audio or headset cable is plugged into the headphones completely and the other end
quality
is plugged completely into an audio source
If you are using the headset cable with a computer, laptop, media player, or airplane and the sound
improves when you hold the mic button, the 4-pin headset plug may not be compatible; see
meelec.com/phone for more details
During
Make sure the microphone/remote unit on the cable is closest to the headphones the microphone is
phone calls the
close to your mouth
person on the
other end can't
Check the compatibility of your phone at meelec.com/phone
hear me
Try unplugging the headset cable and plugging it back in to your phone
If you are using a computer, you may need an adapter (Skype adapter on meelec.com) to separate
the microphone and audio signals
The remote
Make sure the microphone/remote unit on the cable is closest to the headphones
button doesn't
work
Check the compatibility of your device at meelec.com/phone; if the sound improves when you press
the remote button, the device is not compatible
Multitasking devices can stop the button presses from being recognized; make sure the application
you want to work with the remote is the active window