Warranty Service - Fleetwood 2009 AMERICAN ALLEGIANCE User Manual

WARRANTY SERVICE

If you need warranty service or warranty
information, please see the booklets and other
documents included in your Owner's
Information Package. If you have any questions
about the warranty or what it does or does not
cover, please contact Fleetwood Owner
Relations.
As a part of the predelivery inspection
procedure, the dealer is responsible for road
testing the motor home, noting and correcting
any steering problems and setting correct tire
pressures before delivery.
Fleetwood and its subsidiaries will not be
responsible for front end alignment after this
predelivery inspection has been performed.
For warranty service, you should return your
motor home to the selling dealer. If this is not
possible, you may contact any other authorized
Fleetwood motor home dealer. The service
department at any of the locations listed at the
back of this manual can help you find a dealer
in your area.
If, for some reason, a problem is not handled to
your satisfaction:
1. Discuss any warranty-related problems
directly with the manager and/or owner of
the dealership, giving them an opportunity
to help the service department resolve the
matter for you.
2. If a problem arises that has not been
resolved to your satisfaction by your local
dealer, contact Fleetwood Owner Relations.
The locations are listed in the back of this
manual. Please contact the one nearest you.
3. We sincerely believe that your dealer and
the factory representative will be able to
solve any problem which might arise. If
their combined efforts are not satisfactory,
please send a letter describing the
circumstances to:
American Coach Owner Relations
1420 West Patterson Street
Decatur, Indiana 46733
Please include the brand name and serial
number of your motor home. The serial
number is located on the identification tag
on your warranty card.
4. If you wish to call for assistance, please
use this toll-free telephone number:
American Coach Owner Relations
1-800-435-7345
There may be times when your motor home will
need repairs or parts while you are on the road.
If your motor home is repaired by a non-
authorized repair facility (non-Fleetwood
dealer), be sure to save receipts and especially
any parts that are replaced. These parts will
usually have to be returned to your dealer before
you can be reimbursed for their cost.
Always make a written list of the motor home
problems or the specific work you want done. If
you've had work done that is not on your
maintenance log, let the service advisor know.
If you have a long list of service items that need
attention and you need your motor home very
soon, discuss the situation with the service
advisor, listing the items in order of priority.
This will help the service department manage its
time and will help get you going as quickly as
possible. If required work is not covered under
the warranty, your dealer's service department
can help you with getting the correct service.
The materials in your Owner's Information
Package Package contain warranty information
and operating instructions on the various
appliances and components in your motor home.
If you do not have operating instructions for a
particular appliance or component, contact your
dealer. Warranty registration cards for these
items should be filled out and mailed as soon as
possible after you take delivery of your motor
home. When contacting any of the equipment
manufacturers, always have the model and serial
numbers available. Appliance identification
numbers will be found on tags or plates attached
to the appliance.
Warranty
02-3