Troubleshooting And Support - BT Speedway ISDN PCI card Installation Manual

Internal isdn pci card for pcs
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5.Troubleshooting
& Support
It is a good idea to view the Readme file on the CD for the latest product
information and installation advice.
No Connection to ISDN
If a problem is found in connecting to the ISDN (when using Dial-Up
connections, Speedway! fax etc.) check that the ISDN connection cable is
inserted correctly at both the Speedway PCI Card and the ISDN outlet socket.
Re-try the dial or connect command.
Failure to Connect to an Internet Service Provider
If the Speedway PCI Card fails to connect your Internet Service Provider
(ISP) check the following:
• Your ISP supports ISDN connection.
• The telephone number that you are dialling is correct for connecting to
your service provider using ISDN.
• You are using the correct 'Dial-Up networking connection' you installed
with the PCI Card.
• Which protocols are supported by your ISP. It is possible that the ISP
recommends that the protocol used may be V.120 and asynchronous PPP.
If this is the case the Dial-Up networking connection may be configured as
follows:
Create a Dial-Up connection as described in Section 3.5 'Setting up
1.
Internet Access'. Where the
Custom Config
Click on the
2.
. Under
Advanced
Select modem
.
button. Select the tab
Configure
Extra settings
Note
option is shown choose
Connection
type in the characters
ISDN
and click on
ATS31=7; S51=0
21

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