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Troubleshooting
• First, check whether the software update is required. If
required, update the software.
• If a symptom does not improve after its cause has been
identified, refer to the web site (http://www1.medias.
net/mx) or contact the shop of purchase.
■
Power supply
Power does not turn ON.
• Is the battery pack inserted correctly?
• Is the battery pack charged?
■
Charging
Cannot charge.
• Is the battery pack inserted correctly?
• Is the AC charger plug securely connected
to the power outlet?
• If you are using the microUSB cable for PC
connection, is the PC powered on?
• If you make a call, perform data
communication, or use some other function
for a long time while charging, this product
may become hot and charging may be
stopped. In this case, charge again after the
product cools down.
■
Operation of the product
The product becomes hot during operations or
charging.
• The product, battery pack, or AC charger
may become hot during operations or
charging, or if you use the camera function
for a long time while charging.
This is not a safety hazard, so you can
continue to use them.
Appendix
Battery pack usage time is short.
• Has the product been out of the network
service area for a long time?
As this product searches for radio waves in
order to enable communication when out of
the network service area, more electricity is
consumed than usual.
• The battery pack usage time varies
depending on the usage conditions and the
degradation level.
• The battery pack is a consumable. The
P.16
available usage time shortens every time the
P.16
battery pack is recharged.
If the usage time significantly reduces
compared to the time of purchase even if the
battery pack is fully charged, purchase the
specified battery pack.
P.16
P.16
Power turns off or automatic restart occurs.
• If the battery pack terminal is dirty, the
P.16
contact may become poor and the power
may be turned off. If dirty, wipe the battery
–
pack terminals with, for example, a dry
cotton swab.
No operation occurs by tapping or pressing a key.
• Is the power turned off?
• Is sleep mode set? Press the power switch
to cancel sleep mode.
• Is the screen locked?
• Are you touching the touch panel correctly?
–
Tapping does not work properly.
• Do you tap the screen with gloved hands?
• Do you tap with the tip of a fingernail, or is
there any foreign matter between your hand
and the screen?
• Is the display covered with a protective
sheet? Some types of protective sheets
prevent correct operation.
Screen response to tapping or key pressing is slow.
• The screen response may slow down if large
amounts of data are saved in this product or
transferred between the product and the
microSD card.
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P.18
P.18
P.18
P.17
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