Call Processing; Holding Calls; Hold Recall; Retrieving Calls On Hold At Another Station - Samsung DCS User Manual

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CALL PROCESSING

• When you are connected to any call, hookflash, receive transfer

tone and dial 11. The call will now be on hold. You may now make

or receive a second call.

• To take the caller off hold, lift the handset and dial 11. You are now

connected to the call. You may resume your conversation.

NOTE: A s t a n d a rd telephone can put only one call on hold at a time.

If you leave a call on hold longer than the hold timer, the call will re c a l l

your station.

• When your phone rings, lift the handset to answer the re c a l l .

• If you do not answer this recall within a pre p rogrammed period

of time, it will go to the operator gro u p .

When a line is on hold at any other station:

• Lift the handset and dial 1 2 plus the extension number of the sta-

tion that placed the call on hold – OR – dial 1 2 plus the line num-

ber if you know what it is.

When you are speaking on an outside line and it is necessary to consult

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