Sony SRX-T110 Product Introduction page 20

Dealer support programme
Terms/conditions
Advance parts inventory in EuroHub
Telephone help desk
NOTE
1. A dealer is supposed to make the service work on a projector at the customer site as SXRD
accreditation programme includes service training. If the involvement of Sony service personnel or
service training to Non SXRD PJ accredit dealer is required, please contact the nearest Sony office.
The customized service programme could be separately arranged on a charged basis.
2. For outside EU region, the customized service programme can be prepared on a charged basis.
Please contact the nearest Sony office for further discussion.
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- Back to back support to dealers
Registration to be made by dealers, not by end-user
- 1-year standard. Extention to be arranged as
option(charged)
Coverage EU region only.
*A dealer can specify the destination of parts when needed.
However, it cannot be guaranteed to make quick delivery to
most CEMA countries, and he/she will have to take care of
importation formalities.
- PJ and LKRI-005
Field replaceable items only (excl, lamp bulb, lamp house,
chassis)
- Next biz day delivery (best effort) except for CEMA regions
- 2nd line expert advice in English & German to dealers (5
days/office hour)
© Sony Professional Solutions Europe, Revised [date]
Sony Product Information
Category: [SXRD]
Product: [SRX-T110/T105]
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