EPOX EP-4BDM User Manual

Pentium 4 processor based agp 4x mainboard

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User'
User' s s s s s
User'
User'
User'
Manual
Manual
Manual
Manual
Manual
A Pentium 4 Processor based AGP
A Pentium 4 Processor based AGP
A Pentium 4 Processor based AGP
A Pentium 4 Processor based AGP
A Pentium 4 Processor based AGP
(4X) mainboard (100/133MHz)
(4X) mainboard (100/133MHz)
(4X) mainboard (100/133MHz)
(4X) mainboard (100/133MHz)
(4X) mainboard (100/133MHz)
Suppor
Suppor
ts PC1600/PC2100 Memor
ts PC1600/PC2100 Memor y y y y y
ts PC1600/PC2100 Memor
Suppor
Suppor
Suppor ts PC1600/PC2100 Memor
ts PC1600/PC2100 Memor
(DDR Memor y) y) y) y) y)
(DDR Memor
(DDR Memor
(DDR Memor
(DDR Memor
Modules
Modules
Modules
Modules
Modules
TRADEMARK
These specifications are subject to change without notice.
Manual Revision 1.1
March 04, 2002

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Summary of Contents for EPOX EP-4BDM

  • Page 1 User’ User’ s s s s s User’ User’ User’ Manual Manual Manual Manual Manual A Pentium 4 Processor based AGP A Pentium 4 Processor based AGP A Pentium 4 Processor based AGP A Pentium 4 Processor based AGP A Pentium 4 Processor based AGP (4X) mainboard (100/133MHz) (4X) mainboard (100/133MHz) (4X) mainboard (100/133MHz)
  • Page 3 Table of Contents Page Section 1 Introduction Overview Section 2 Features Section 3 Installatio Easy Installation Procedure...
  • Page 4 Section 4 Award BIOS Setup Section 5 Driver Installation Appendix Appendix A Appendix B Appendix C Appendix D...
  • Page 5: Components Checklist

    Introduction Section 1 INTRODUCTION Components Checklist Optional Item Package Contents Page 1-1...
  • Page 6: System Overview

    Introduction System Overview ® ® ® ® ® ® ® ® ® ® ® ® ® Page 1-2...
  • Page 7: Chipset Components

    Introduction Chipset Components ® Memory Controller Hub (MCH) I/O Controller Hub (ICH2) Firmware Hub (FWH) Page 1-3...
  • Page 8: Intel Pentium 4 Processors

    Introduction Intel Pentium 4 processors Streaming SIMD Extensions 2 Advanced Dynamic Execution Hyper Pipelined Technology & 400/533MHz System Bus Page 1-4...
  • Page 9: Ultra Ata/66/100

    Introduction For more information about all the cool new features the Pentium 4 delivers check out the Intel website at http://www.intel.com Accelerated Graphics Port (AGP or A.G.P.) Ultra ATA/66/100 Page 1-5...
  • Page 10: Hardware Monitoring

    Introduction Hardware Monitoring Bandwidth Overview ® Table 1: Intel 845 platform Bandwidth Summary ® Page 1-6...
  • Page 11: Mainboard Form-Factor

    Introduction Mainboard Form-Factor Expandable I/O ATX or Single chassis fan A TX12V for system Power PCI slots Supply ATX12V power connector AGP slot ATX power connector CPU located near 5 1/4" Floppy / IDE Power Supply 3 1/2" connectors Figure 2: Summary of ATX or ATX12V chassis features Page 1-7...
  • Page 12: Power-On/Off (Remote)

    Introduction I/O Shield Connector RJ45 LAN Joystick/Midi port (Optional) Parallel Port PS/2 Mouse PS/2 Keyboard COM2 COM1 Speaker port Line_in Figure 3: I/O back panel layout Power-On/Off (Remote) Remote On/Off ® ® ATX or ATX12V POWER SUPPLY 12V 4-pin 20-pin Case (chassis) Power ON/OFF button Figure 4: Simple ATX or ATX12V Power ON/OFF Controller Page 1-8...
  • Page 13: System Block Diagram

    Introduction System Block Diagram Pentium 4 Processor 478 pin Package 100/133MHz 4X, 2X (1.5V only) DDR SDRAM 200/266MHz 66MHz (Memory Controller Hub) 1,- ICH2 1,- (I/O Controller Hub) USB 1,2 USB 3,4 FWH (Firm Ware Hub) AC'97 Flash memory Audio Serial Port 1 LPC I/O serial Port 2...
  • Page 14 Introduction Page Left Blank Page 1-10...
  • Page 15: Mainboard Features

    .A=JKHAI Section 2 FEATURES Mainboard Features: PROCESSOR ® CHIPSET Front Side Bus DRAM MODULE EXPANSION SLOT ONBOARD I/O ONBOARD PCI / IDE Ultra DMA-66/100 Page 2-1...
  • Page 16 .A=JKHAI I/O CONNECTOR Onboard LAN (Optional) Built-in AC97 Digital Audio BIOS EXTENDED FUNCTION FORM FACTOR Page 2-2...
  • Page 17: Installation

    Installation Section 3 INSTALLATION Page 3-1...
  • Page 18 Installation Mainboard Detailed Layout Page 3-2...
  • Page 19: Easy Installation Procedure

    Installation Easy Installation Procedure Section 3-1 CPU Installation Pin 1 Page 3-3...
  • Page 20 Installation NOTE: 1. Intel Pentium 4 processor might be crashed if installed with a regular CPU Fan since it is equipped with all new micro- architecture that brings quite small size of CPU(Die). We recommend using Intel’s reference design thermal solution which is an active heatsink;...
  • Page 21: Section 3-2 Jumper Settings

    Installation Section 3-2 Jumper Settings JCMOS JKBPO Page 3-5...
  • Page 22: System Memory Configuration

    Installation Section 3-3 System Memory Configuration Memory Layout Bank 0/1 DDR DIMM 1 Synchronous DDR DIMM 2 Bank 2/3 DRAM Page 3-6...
  • Page 23: Dimm Module Installation

    Installation DIMM Module Installation Page 3-7...
  • Page 24: Section 3-4 Device Connectors

    Installation Section 3-4 Device Connectors RJ45 LAN Joystick/Midi port Parallel Port (Optional) PS/2 Mouse PS/2 Keyboard COM2 COM1 Speaker port Line_in JFAN1 JFAN2 JFAN1: JFAN2: JFAN3: CPU Fan PW Fan Chassis Fan JFAN3 Page 3-8...
  • Page 25 Installation Note: The board requires a minimum of 250 Watt ATX or ATX 12V power supply to operate. Your system configuration (amount of memory, add-in cards, peripherals, etc.) may exceed the minimum power requirement but to ensure that adequate power is provided, use a 300 Watt (or greater) ATX or ATX 12V power supply.
  • Page 26 Installation SPDIF_OUT SPDIF_IN Note: Pin (5-6) & (9-10) Short: Only Onboard Rear Audio (Speaker) (Default) can be use. Pin (5-6) & (9-10) Open: Only Front Panel Audio can be use. Page 3-10...
  • Page 27 Installation -Data +Data +Data -Data Page 3-11...
  • Page 28 Installation * The power LED lights when the system is powered on and blinks in SLEEP Mode or STR Mode. Page 3-12...
  • Page 29 Installation Section 3-5 External Modem Ring-in Power ON and Keyboard Power ON Functions (KBPO) Exclusive Keyboard Power ON Function Page 3-13...
  • Page 30 Installation Notes: Page 3-14...
  • Page 31 Installation 3-6 STR (Suspend To RAM) Function ® ® Page 3-15...
  • Page 32 Installation ACPI Onboard’s LED Status Indicator Table Status Onboard’s Shutdown Plug in the ATX Power ON Green Mode (Soft-OFF) Location Power Core J3(PW-ON) (S1) (S3) (S5) LED1 (Red LED) Blinking Slow Blinking PW_LED Page 3-16...
  • Page 33 Installation 3-7 845 Platform AGP Card 3.3V Protection ® ® Page 3-17...
  • Page 34 Installation Page Left Blank Page 3-18...
  • Page 35: Bios Setup

    BIOS Section 4 BIOS SETUP Main Menu Once you enter the AwardBIOS™ CMOS Setup Utility, the Main Menu will appear on the screen. The Main Menu allows you to select from several setup functions and two exit choices. Use the arrow keys to select among the items and press <Enter> to accept and enter the sub-menu.
  • Page 36 BIOS Advanced BIOS Features Use this menu to set the Advanced Features available on your system. Advanced Chipset Features Use this menu to change the values in the chipset registers and optimize your system’s performance. Integrated Peripherals Use this menu to specify your settings for integrated peripherals. Power Management Setup Use this menu to specify your settings for power management.
  • Page 37: Standard Cmos Setup

    BIOS 4-1 Standard CMOS Setup The items in Standard CMOS Setup Menu are divided into 10 categories. Each cat- egory includes no, one or more than one setup items. Use the arrow keys to high- light the item and then use the <PgUp> or <PgDn> keys to select the value you want in each item.
  • Page 38: Main Menu Selections

    BIOS Main Menu Selections This table shows the selections that you can make on the Main Menu Item Options Description Date Month YYYY Set the system date. Note that the ‘Day’ automatically hanges when you set the date Time HH : MM : SS Set the system time Options are in its sub menu Press <Enter>...
  • Page 39: Ide Adapters

    BIOS IDE Adapters The IDE adapters control the hard disk drive. Use a separate sub menu to configure each hard disk drive. Figure 2 shows the IDE primary master sub menu. Figure 2 IDE Primary Master sub menu Page 4-5...
  • Page 40 BIOS Use the legend keys to navigate through this menu and exit to the main menu. Use Table 3 to configure the hard disk. Item Options Description IIDE HDD Auto-detection Press Enter Press Enter to auto-detect the HDD on this channel. If detection is successful, it fills the remaining fields on this menu.
  • Page 41: Advanced Bios Features

    BIOS 4-2 Advanced BIOS Features This section allows you to configure your system for basic operation. You have the opportunity to select the system’s default speed, boot-up sequence, keyboard operation, shadowing and security. [ E n a b l e d ] Virus Warning Allows you to choose the VIRUS Warning feature for IDE Hard Disk boot sector protection.
  • Page 42 BIOS Quick Power On Self Test This category speeds up Power On Self Test (POST) after you power up the computer. If it is set to Enable, BIOS will shorten or skip some check items during POST. The choice: Enabled, Disabled. APIC Mode This item allows you to enable or disable the Advanced Programmable Interrupt Controller.
  • Page 43 BIOS Boot Up NumLock Status Select power on state for NumLock. The choice: On,Off. Gate A20 Option Select if chipset or keyboard controller should control GateA20. The choice: Fast, Normal. Boot Up Floppy Seek Seeks disk drives during boot up. Disabling speeds boot up. The choice: Enabled, Disabled.
  • Page 44 BIOS OS Select For DRAM > 64MB Select the operating system that is running with greater than 64MB of RAM on the system. The choice: Non-OS2, OS2. Report No FDD For WIN95 Whether report no FDD for Win95 or not. The choice: Yes, No.
  • Page 45: Advanced Chipset Features

    BIOS 4-3 Advanced Chipset Features [By SPD] This section allows you to configure the system based on the specific features of the installed chipset. This chipset manages bus speeds and access to system memory resources, such as DRAM and the external cache. It also coordinates communica- tions between the conventional ISA bus and the PCI bus.
  • Page 46 BIOS Active to Prcharge Delay This field lets you setup the minimum RAS pulse width. The Choice: 7, 6, 5. DRAM RAS# to CAS# Delay This field lets you insert a timing delay between the CAS and RAS strobe signals, used when DRAM is written to, read from, or refreshed.
  • Page 47 BIOS Video RAM Cacheable This option allows the CPU to cache read/writes of the video RAM. Enabled: This option allows for faster video access. Disabled: Reduced video performance. Memory Hole At 15M-16M You can reserve this area of system memory for ISA adapter ROM. When this area is reserved, it cannot be cached.
  • Page 48: Integrated Peripherals

    BIOS 4-4 Integrated Peripherals On Board IDE Device Setup OnChip Primary/Secondary PCI IDE The integrated peripheral controller contains an IDE interface with support for two IDE channels. Select Enabled to activate each channel separately. The choice: Enabled, Disabled. Page 4-14...
  • Page 49 BIOS Primary/Secondary Master/Slave PIO The four IDE PIO (Programmed Input/Output) fields let you set a PIO mode (0-4) for each of the four IDE devices that the onboard IDE interface supports. Modes 0 through 4 provide successively increased performance. In Auto mode, the system automatically determines the best mode for each device.
  • Page 50 BIOS USB Keyboard Support Your system contains a Universal Serial Bus (USB) controller and you have a USB Keyboard Device, the default is Auto detect. The choice: Enabled, Disabled, Auto. USB Mouse Support Select Enabled if your system contains a Universal Serial Bus (USB) controller and you have a USB Mouse Device.
  • Page 51 BIOS On Board I/O Chip Setup Power On Function There are “Button Only”, “Hot Key” , “Mouse Left”, “Mouse Right”and “Any key” can be chosen by this field that allows users to select one of these various functions as Power On Method for their requirement. The default value in this selection is “...
  • Page 52 BIOS KB Power On Password When the option of “Power On Function” is password selected, user uses the item to key in password. Hot Key Power On Use this option with the above “Power On Function” to set a combination of keys that can be used to power the system on.
  • Page 53 BIOS Use IR Pins This item allows you to select IR transmission routes, one is RxD2, TxD2 (COM Port) and the other is IR-Rx2Tx2. The choice: IR-Rx2Tx2, RxD2, TxD2. Onboard Parallel port This field allows the user to configure the LPT port. The default is 378H / IRQ7. 378H: Enable Onboard LPT port and address is 378H and IRQ7.
  • Page 54 BIOS Init Display First This item allows you to decide to active whether PCI Slot or on-chip VGA first The choice: PCI Slot, Onboard . Onboard Lan Boot ROM (Optional) This item allows you to decide to select the onboard Lan Boot. The choice: Enabled, Disabled.
  • Page 55: Power Management Setup

    BIOS 4-5 Power Management Setup The Power Management Setup allows you to configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. ACPI Function This item allows you to enable/disable the Advanced Configuration and Power Man- agement (ACPI).
  • Page 56 BIOS Power Management This category allows you to select the type (or degree) of power saving and is di- rectly related to the following modes: 1. HDD Power Down 2. Suspend Mode There are four selections for Power Management, three of which have fixed mode settings.
  • Page 57 BIOS Suspend Mode When enabled and after the set time of system inactivity, all devices except the CPU will be shut off. The choice: Enabled, Disabled. HDD Power Down When enabled and after the set time of system inactivity, the hard disk drive will be powered down while all other devices remain active.
  • Page 58 BIOS PM Events PM events are I/O events whose occurrence can prevent the system from entering a power saving mode or can awaken the system from such a mode. In effect, the system remains alert for anything which occurs to a device which is configured as Enabled , even when the system is in a power down mode.
  • Page 59: Pnp/Pci Configuration Setup

    BIOS 4-6 PnP/PCI Configuration Setup This section describes configuring the PCI bus system. PCI, or Personal Computer Interconnect, is a system which allows I/O devices to operate at speeds nearing the speed the CPU itself uses when communicating with its own special components. This section covers some very technical items and it is strongly recommended that only experienced users should make any changes to the default settings.
  • Page 60 BIOS into each of the sub menu that follows this field. The choice: Auto(ESCD), Manual. PCI/VGA Palette Snoop Leave this field at Disabled. The Choice: Enabled, Disabled. PCI Latency Timer (CLK) The latency timer defines the minimum amount of time, in PCI clock cycles, that the bus master can retain the ownership of the bus.
  • Page 61: Pc Health Status

    BIOS 4-7 PC Health Status C/91 C/138 [0 RPM] [0 RPM] [0 RPM] [1.50V] [1.75V] [3.30V] [4.97V] [12.12V] -[12.28V] -[5.09V] [3.48V] [4.89V] Show PC Health in Post When enable this function, you can see PC Health in Post screen. The choice: Enabled, Disabled. CPU Warning Temperature This is the temperature that the computer will respond to an overheating CPU.
  • Page 62 BIOS Vcore (V) The voltage level of the Vcore. Vdimm (V) The voltage level of the DRAM. +5V, +12V, -5V, -12V, VBAT(V), 5VSB(V): The voltage level of the switch power supply. Shutdown Temperature This is the temperature that the computer will turn off the power to combat the effects of an overheating system.
  • Page 63: Frequency/Voltage Control

    BIOS 4-8 Frequency/Voltage Control [X8] [1.75V] [1.75V] [1.50V] [1.50V] CPU Clock Ratio This item allows you to select the CPU ratio. If the CPU ratio is fixed. This item was no function. The choice: [x8]...[x24]. Auto Detect PCI Clk This item allows you to disable the each PCI slot clock. Spread Spectrum Modulated This item allows you to enable/disable the spread spectrum modulate.
  • Page 64 BIOS Memory Frequency This item allows you to select the memory frequency. The default is Auto, this option follows spd data to set memory frequency clock. The option: Auto, FSB, FSB*4/3. AGP/PCI Clock This item allows you to select the AGP/PCI Clock. The default is Auto, if FSB > 117MHz then AGP/PCI fixed to 66MHz/33MHz.
  • Page 65: Defaults Menu

    BIOS 4-9 Defaults Menu Selecting “Defaults” from the main menu shows you two options which are described below Load Fail-Safe Defaults When you press <Enter> on this item you get a confirmation dialog box with a message similar to: Load Fail-Safe Defaults (Y/N) ? N Pressing ‘Y’...
  • Page 66: Supervisor/User Password Setting

    BIOS 4-10 Supervisor/User Password Setting You can set either supervisor or user password, or both of then. The differences between are: supervisor password : can enter and change the options of the setup menus. user password : just can only enter but do not have the right to change the options of the setup menus.
  • Page 67: Exit Selecting

    BIOS 4-11 Exit Selecting Save & Exit Setup Pressing <Enter> on this item asks for confirmation: Save to CMOS and EXIT (Y/N)? Y Pressing “Y” stores the selections made in the menus in CMOS – a special section of memory that stays on after you turn your system off. The next time you boot your computer, the BIOS configures your system according to the Setup selections stored in CMOS.
  • Page 68 BIOS Page Left Blank Page 4-34...
  • Page 69: 845 And Sound Driver Installation

    Drivers Installation Section 5 845 and Sound Driver Installation Easy Driver Installation (For Optional) Insert the bundled autorun driver CD-disk. Step 1 : Click the “INTEL CHIPSET INF FILES” to install all components recommended. Step 2 : Click the “INTEL ULTRA STORAGE DRIVER” or “INTEL APPLICATION ACCELERATOR”...
  • Page 70 Drivers Installation Page Left Blank Page 5-2...
  • Page 71 Appendix Appendix A A-1 Avance Media Player User’s Guide ® ® Avance      Media Player Platform & " Functional Descriptions A. Playback Windows Display B. Playback Function Controls...
  • Page 72 Appendix e l l y t i t i d t o l C. Playback Controls D. Seeking bar E. Title/Play List Windows...
  • Page 73 Appendix F. Title/Play List Edit Controls G. Title/Play List Scroll bar H. Recording Function Controls I. REC/Playback Time Display J. Platform Display Panel Controls...
  • Page 74 Appendix Page Left Blank...
  • Page 75 Appendix Appendix B B-1 GHOST 5.1/6.03 Quick User’s Guide (Optional) Installation is very easy. You only need to copy the Ghost5 folder or Ghost.exe to your hard disk. The current market version is for single Client, so the LPT and NetBios portions will not be explained further.
  • Page 76 Appendix There are 3 hard disk functions: 1. Disk To Disk (disk cloning) 2. Disk To Image (disk backup) 3. Disk From Image (restore backup) Important! 1. To use this function, the system must have at least 2 disks. Press the Tab key to move the cursor.
  • Page 77 Appendix 4. Click OK to display the following confirmation screen. Select Yes to start. Disk To Image (Disk Backup) 1. Select the location of the Source drive. 2. Select the location for storing the backup file.
  • Page 78 Appendix 3. Click OK to display the following confirmation screen. Select Yes to start. Disk From Image (Restore Backup) 1. Select the Restore file. 2. Select the Destination drive of the disk to be restored.
  • Page 79 Appendix 3. When restoring disk backup, set the required partition size as shown in the following figure. 4. Click OK to display the following confirmation screen. Select Yes to start. Partition...
  • Page 80 Appendix There are 3 partition functions: 1. Partition To Partition (partition cloning) 2. Partition To Image (partition backup) 3. Partition From Image (restore partition) Partition To Partition (Partition Cloning) The basic unit for partition cloning is a partition. Refer to disk cloning for the operation method.
  • Page 81 Appendix 3. Select the path and file name for storing the backup file. 4. Is the file compressed? There are 3 options: (1) No: do not compress data during backup (2) Fast: Small volume compression (3) High: high ratio compression. File can be compressed to its minimum, but this requires longer execution time.
  • Page 82 Appendix Partition From Image (Restore Partition) Select the backup file to be restored. 2. Select the source partition. 3. Select the disk to be restored.
  • Page 83 Appendix 4. Select the partition to be restored. 5. Select Yes to start restoring. Check This function checks the hard disk or backup file for backup or restoration error due to FAT or track error.
  • Page 84 Appendix How to Reinstall Windows in 2 Minutes This chapter teaches you how to set your computer properly and, if necessary, reinstall Windows in 2 minutes. Ghost can use different methods to complete this task. The following two sections explain the creation of the emergency Recover Floppy and Recover CD: Emergency Recover Floppy Divide a hard disk into two partitions.
  • Page 85 Appendix (2) After booting, the screen displays the Menu. Select Backup or Restore: Since the user may install other applications in the future, he/she may design Autoexec.bat as a Menu to back up or restore the user- defined Image file as follows: B a c k u p B a c k u p B a c k u p...
  • Page 86 Appendix Recover CD In recent years, well-known computer manufacturers (such as IBM, Acer, Compaq, etc.) bundle Recover CDs with their computers to reduce the cost resulting from servicing, while at the same time increasing their market competitiveness. The following is a simple guide to how to create a recover CD: 1.
  • Page 87 Appendix Ghost Command Line Switches Reference Ghost may be run in interactive or in batch mode. Batch mode is useful for automat- ing installations for backups using Ghost. Most of the Ghost switches are used to assist with batch mode operation. To list switches from Ghost, type ghost.exe -h. -clone The full syntax for this switch is: clone,MODE={copy|load|dump|pcopy|pload|pdump},SRC=...
  • Page 88 Appendix c) DST This defines the destination location for the operation: Mode Meaning COPY/ LOAD Destination drive (e.g, 2 for drive two) DUMP Disk image filename or device,(e.g, g:\images\system2.img) PCOPY/ PLOAD Destination partition,(e.g, 2:2 indicates the second partition on drive two). PDUMP Partition image filename (e.g, g:\images\part1.img).
  • Page 89 Appendix data space has been satisfied will be distributed between the destination partitions in proportion to the data usage in the source partitions Someexamples follow that will help illustrate: flag Exit. Normally when Ghost has finished copying a new system to a disk, it prompts the user to reboot with a press Ctrl-Alt-Del to reboot window.
  • Page 90 Appendix Example 1: To copy drive one to drive two on a PC, without final prompt if OK to proceed. ghost.exe -clone,mode=copy,src=1,dst=2 –sure Example 2: To connect via NetBIOS to another PC running Ghost in slave mode, and dump a disk image of local drive two to the remote file c:\drive2.gho ghost.exe -clone,mode=dump,src=2,dst=C:\drive2.gho -nbm Note: The slave Ghost can be started with ghost –nbs Example 3:...
  • Page 91 Appendix Appendix C C-1 EEPROM BIOS Remover Do not remove the BIOS chip, unless instructed by a technician and only with a PLCC IC extractor tool. The BIOS socket may be damaged if using an improper method to replace the BIOS chip.
  • Page 92 Appendix Page Left Blank...
  • Page 93: Update Your System Bios

    Appendix Appendix D D-1 Update Your System BIOS XXXX XXXX XXXXX xxxxx.bin...
  • Page 94 Appendix XXXX XXXXX xxxxx.bin xxxxx.bin XXXX XXXXX xxxxx.bin xxxxx.bin XXXX XXXXX xxxxx.bin F10 : Exit F1 : Reset...
  • Page 95: User Notice

    EPoX has been advised of the possibility of such damages arising from any defect or error in the manual or product. EPoX may revise this manual from time to time without notice. For updated BIOS, drivers, or product release information you may visit our websites at http://www.epox.com or http://www.epox.com.tw.
  • Page 96 EP-4BDM/EP-4BDM+ serial number: ____________________ Contacting Technical Support EPoX technical support team is working hard to answer all of your questions online. From our website support page you can find answers to many commonly ask questions, drivers updates, latest BIOS release and important technical bulletins that can usually address most issues that users may have.

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