Customer Service
If you have any questions about SoftBank handsets or services, call General Information. For repairs, call Customer
Assistance.
SoftBank Customer Centers
From a SoftBank handset, dial toll free at 157 for General
Information or 113 for Customer Assistance.
Call These Numbers Toll Free from Landlines
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo,
Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano,
Toyama, Ishikawa, Fukui
Aichi, Gifu, Mie, Shizuoka
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime,
Kochi, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima,
Okinawa
15
15
-52
Subscription Area
SoftBank Global Call Center
From outside Japan, dial +81-3-5351-3491 (Make sure to
dial the correct number. International charges will apply.)
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
Contact
0088-240-157
0088-240-113
0088-241-157
0088-241-113
0088-242-157
0088-242-113
0088-250-157
0088-250-113