Best Power B510-0600A Installation And Operation Manual

120 and 230v, 50/60 hz uninterruptible power systems

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BEST 510
BEST 510
600, 900, 1250, 1650 and 2000VA
120 and 230V, 50/60 Hz
Uninterruptible Power Systems
Installation and Operation Manual
SAVE THESE INSTRUCTIONS!
This manual contains important instructions that should
be followed during installation and maintenance
of the UPS.
CONSERVER CES INSTRUCTIONS!
Cette notice contient des instructions importantes
concernant la securite!

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Summary of Contents for Best Power B510-0600A

  • Page 1 BEST 510 BEST 510 600, 900, 1250, 1650 and 2000VA 120 and 230V, 50/60 Hz Uninterruptible Power Systems Installation and Operation Manual SAVE THESE INSTRUCTIONS! This manual contains important instructions that should be followed during installation and maintenance of the UPS. CONSERVER CES INSTRUCTIONS! Cette notice contient des instructions importantes concernant la securite!
  • Page 2 BEST 510 NOTICE BEST POWER makes no warranty of any kind with regard to this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. BEST POWER shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3: Declaration Of Conformity

    Name/Title of Signatory: Richard C. Mazzoni/Standards Engineering Best Power Technology Inc. PO Box 280, Necedah, WI 54645 Date/Signature of responsible party: ..............Name/Title of Signatory: Malcolm Henley/Managing Director Best Power Technology Inc., Wykeham Ind. Estate, Moorside Road, Winchester, Hampshire S023 7RX England...
  • Page 4 BEST 510 PREFACE This manual contains technical information about the following BEST POWER UPS system: Rating Model No. Part Number Input/Output Freq. Receptacles (in Hz) (VA) Voltage B510-0600A B51-00600-A000-00 230V 50/60 Australian B510-0600E B51-00600-E000-00 230V 50/60 B510-0600U B51-00600-U000-00 120V 50/60...
  • Page 5: Fcc Notice

    BEST 510 FCC NOTICE This equipment generates and uses radio frequency energy; and, if installed in a residential environment, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class A/B* digital device, pursuant to part 15 of the FCC rules. These limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6: Safety Symbols

    BEST 510 SAFETY SYMBOLS Some or all of the following safety symbols may be used in this manual or may appear on your unit. Please take a moment to familiarize yourself with these symbols and their associated meanings.
  • Page 7: Safety Notices

    BEST 510 SAFETY NOTICES Important! Please read this before installing your UPS. Warnings, Cautions and Notes appear throughout this manual. Please familiarize yourself with them as they are essential for your safety and will enable you to maximize longevity of your UPS. WARNING Denotes a procedure or practice, which, if not performed correctly or adhered to, may result in personal injury.
  • Page 8: Safety Warnings

    The BEST 510 is not authorized for use as a critical component in life support devices without the express written approval of the President of BEST POWER, as used herein: Life support devices are devices or systems which sustain life, and whose failure to perform can be reasonably expected to result in a significant injury to the user.
  • Page 9 BEST 510 SAFETY WARNINGS (cont.) Do not attempt to power the UPS from any receptacle other than a 2-pole 3-wire grounding receptacle. An insulating grounding conductor of PVC UL1015 green or green with yellow strip is required as follows: 600, 900 and 1250 VA: 16 AWG.
  • Page 10: Battery Notices

    BEST 510 SAFETY WARNINGS (cont.) ATTENTION SERVICE PERSONNEL: a. Battery cicuit is not isolated from the input voltage. There may be hazardous voltage between battery terminals and ground. Verify there is no voltage present before attempting service. b. Even though the unit is disconnected from the mains, hazardous voltage may still be accessible from the battery.
  • Page 11: List Of Figures

    BEST 510 List of Figures Fig 1 BEST 510 Front Panel Indicators & Switches Page xii Fig 2 BEST 510 Rear Panel - 600VA Models Page xiii Fig 3 BEST 510 Rear Panel - 900 & 1250VA Models Page xiv Fig 4 BEST 510 Rear Panel - 1650 &...
  • Page 12: Table Of Contents

    BEST 510 Contents Page Declaration of Conformity ..........i Notices ................. iii Safety Symbols .............. iv Safety Notices ............... iv Safety Warnings ............vi Battery Notices.............. viii List of Figures ............... ix List of Tables ..............ix Technical Support ............xi Introduction ..............
  • Page 13: Technical Support

    (33) 76 85 56 30 (33) 76 53 86 26 BEST POWER (Germany) (49) 9131 -77700 (49) 9131-777050 BEST Borri Elettronica (Italy) (39) 2-6600661-2 (39) 2-6122481 BEST POWER AG ( ) (41) 56-792860 (41) 56-281263 Switzerland Mexico BEST POWER (52) 5-399-0369 (52) 5-399-1320...
  • Page 14 BEST 510 OVERLOAD LED FAULT LED BATTERY LOW/ WEAK LED BATTERY MODE Power On/AC Present TEST SWITCH LOAD/SILENCE SWITCH Fig 1 - BEST 510 Front Panel Indicators and Switches All Models...
  • Page 15 BEST 510 DB-9 Port System ON/OFF Switch Output Circuit Receptacles Protector Input Line Cord Receptacle Fig 2 - BEST 510 Rear Panel 600 VA Models Output receptacles vary by model. See Specifications Page 24. xiii...
  • Page 16 BEST 510 System ON/OFF Switch Circuit DB-9 Port Protector Output Input Receptacles Line Cord Receptacle Fig 3 - BEST 510 Rear Panel 900 and 1250 VA Models Output receptacles vary by model. See Specifications Page 24. Note that Models 510-900U and 510-1250U have a fuse instead of a circuit breaker.
  • Page 17 BEST 510 System ON/OFF Switch DB-9 Port Fans Receptacle Fuse Circuit Protector Output Receptacles Input Line Cord Auxiliary Receptacle or Battery Captive Input Connector Line Cord (depending on model) Fig 4 - BEST 510 Rear Panel 1650 and 2000 VA Model Output receptacles vary by model.
  • Page 18: Introduction

    BEST 510 INTRODUCTION Congratulations on your purchase of a BEST 510 Uninterruptible Power System (UPS)! We trust you will find it to be a valuable peripheral for your electronic equipment. Please take just a few moments to read this manual to obtain the maximum benefit from this product. The BEST 510 UPS is an advanced sinewave UPS which is designed to filter surges and sags that could potentially harm your equipment.
  • Page 19: Sizing The Load

    BEST 510 SIZING THE LOAD Electrical equipment is often rated in VA (volt-amps). This represents the rated voltage times the rated current. Most electrical equipment usually has a manufacturer's label on the rear of the equipment that indicates the voltage, frequency and current (amps) the equipment requires for proper operation.
  • Page 20: Laser Printers And Your Ups

    BEST 510 LASER PRINTERS AND YOUR UPS BEST POWER does not recommend protecting laser printers with this UPS. Laser printers will overload your UPS since they have a heating cycle that causes adhesion of the toner to the paper. This heating cycle draws a large amount of current.
  • Page 21: Installation

    Do not install the unit in any type of enclosure without first calling BEST POWER Technical Support. The unit must have unrestricted air flow. A 6” minimum clearance is required around the unit.
  • Page 22 BEST 510 INSTALLATION (cont.) ENVIRONMENTAL SPECIFICATIONS Ambient Operating Temperature C to 40 C (32 F to 104 Ambient Storage Temperature C to 50 C (-4 F to 122 Humidity 0% to 95%, non condensing Altitude 8,000 feet (2500M) maximum TABLE 2 3 —...
  • Page 23 5 — While you are waiting for the battery to recharge, fill out and mail your warranty card to BEST POWER. Read the rest of this manual to thoroughly familiarize yourself with the operation of your BEST 510.
  • Page 24 TEST switch on the front panel. If the OVERLOAD LED is on, the UPS is overloaded. Unplug the least critical devices from the UPS. If the FAULT LED is on, the battery or the UPS may be abnormal. Please contact BEST POWER for assistance. Installation...
  • Page 25 BEST 510 INSTALLATION (cont.) 6 — Connect and turn on your equipment to be protected to the UPS. (cont.) Note When powered ON via the rear panel System On/Off switch, the BEST 510 will automatically select the correct frequency (50 Hz or 60 Hz) for your site. There are no DIP switches to set or other adjustments for you to make in order to obtain the correct frequency.
  • Page 26 1650VA or 2000VA BEST 510 UPS. They require no tools for installation. Refer to BEST POWER’ s Auxiliary Battery Pack Operation and Installation Manual (Part Number 272-38116-0400-00) for Auxiliary Battery Pack Installation instructions.
  • Page 27 BEST 510 INSTALLATION (cont.) Note 1. Relay rating + 24V 0.5A. 2. Pin 7 should be connected to ground only. Note Failure to use the adaptor will result in the UPS monitoring product not working properly. 10 — Installation of your UPS is now complete.
  • Page 28: Operation

    BEST 510 OPERATION WHEN A POWER FAILURE OCCURS Upon loss of incoming AC power, your BEST 510 will operate from its internal battery to provide your computer load with uninterrupted power. The green front panel “ON/AC Present” LED will extinguish and the audible alarm will beep every four seconds.
  • Page 29: Communications

    BEST 510 COMMUNICATIONS Your BEST 510 UPS communicates critical system status information to you via front panel LED lights, an audible alarm and a DB-9 port on the rear panel. OVERLOAD LED This light comes on when the UPS is overloaded. This function works whether the UPS in running on AC or battery power.
  • Page 30 BEST 510 COMMUNICATIONS (cont.) LOAD LEVEL METER When you depress this switch, the lights on the front panel become a bar graph showing how much of the UPS power is being used. The lights are in 25% increments. For example, if three lights are on, it shows that the equipment plugged into the UPS is drawing between 51% and 75% of the UPS rated capacity.
  • Page 31: Communication Port

    BEST 510 COMMUNICATIONS (cont.) COMMUNICATION PORT The UPS provides signals and RS-232 interface on a DB9 connector for the host computer to contol the UPS and obtain the utility status. The pin assignment for the female DB9 connector is: Pin 1: NOT USED Pin 2: LINE FAIL CONTACT (normally open) Pin 3: LINE FAIL.
  • Page 32 BEST 510 COMMUNICATIONS (cont.) The DB-9 communication port also provides RS-232 software packages with the following information: • Charger status. • Battery status and condition. • Inverter status and condition. • UPS status. • Utility status. • Energy Save. Utility power can be turned on and off at customer pre-selected times to save power when the system is not in use.
  • Page 33: Battery/Battery Life

    TABLE 4 Recharge time: 8 hours maximum. BATTERY LIFE Even the high-quality rechargeable batteries used by BEST POWER have a limited lifetime. Battery life is impossible to predict accurately because of the many variables involved (i.e. load, cycling and ambient temperature).
  • Page 34: Options

    BEST 510 OPTIONS The following optional Auxiliary Battery Packs are available only for 1650 VA or 2000 VA BEST 510 UPS systems. They provide additional battery backup time (under full load) as shown in Table 5 below. NOTE : A. only one 17AH Auxiliary Battery Pack can be attached to the 2000VA BEST 510 UPS B.
  • Page 35 BEST 510 OPTIONS (cont.) Auxiliary Battery Pack Backup and Recharge Times UPS Model Battery Number Status B510-1650 Backup -A, -E, -P, -U Time Recharge Time B510-2000 Backup -A, -E, -P, -U Time Recharge Time UPS Model Battery 102 119 136 153 Number Status AH AH AH AH...
  • Page 36: Storage

    BEST 510 STORAGE The UPS must be kept at reasonable temperatures to obtain maximum battery life (15 to 21 C is ideal). Note The unit MUST be recharged every 6 months to recharge its internal batteries. The unit must be recharged more frequently if it is stored above 35 F) to obtain maximum battery life.
  • Page 37: Fuse Replacement

    BEST 510 FUSE REPLACEMENT WARNING Before replacing the fuse or opening the fuse holder, turn OFF the UPS via the rear panel System On/Off Switch and unplug the UPS from the wall receptacle. Use a non-metallic tool to remove the twist lock fuse. Do not use pens, pencils, paper clips, scissors, letter openers or similar items.
  • Page 38: Troubleshooting

    BEST 510 TROUBLESHOOTING GUIDE The Troubleshooting Chart on the next page covers most of the difficulties that you may encounter under normal working conditions. If the UPS still fails to operate properly after reviewing the chart, call BEST for service. Telephone and facsimile numbers for BEST are shown on Page ?? and the rear cover of this manual: Please have the following information available when you call for service:...
  • Page 39: Troubleshooting Chart

    BEST 510 TROUBLESHOOTING GUIDE (cont.) TROUBLESHOOTING CHART Problem Possible Cause Action to Take UPS cannot turn on UPS rear panel main Turn on switch. and there is no alarm. switch in off position. Fuse open or circuit breaker Replace fuse tripped.
  • Page 40: Specifications

    BEST 510 SPECIFICATIONS Input Voltage Range: 97V - 137V +2% THD <5% (“ U” Models) 189V - 252V +2% THD <5% (“ A” & “ E” Models) Frequency: 50/60 Hz, + 3Hz Autosensing Output Waveform: Sinewave. Line Mode Regulation: Model On AC Line Operation Booster Operation Lower Limit...
  • Page 41 BEST 510 SPECIFICATIONS (cont.) Environmental Operating Temperature: C to 40 C (32 F to 104 Storage Temperature: C to 50 C (-4 F to 122 Humidity: 0% to 95%, non condensing Altitude: 8,000 feet (2500M) maximum Acoustic Noise Level: <45dB (on battery back-up). Communications Status Controls and Indicators: Front Panel:...
  • Page 42 BEST 510 SPECIFICATIONS (cont.) Watts Model Number Nominal Quantity and Input Runtime Input Dimensions Shipping Output Type Output Line Full/Half Load Protection H x W x D Weight Voltage Receptacle Cord Rating in. (mm) lbs (kg) B510-600-U 4 NEMA 5-15 Note 1 5 min/17 min 8A fuse...
  • Page 43: Advanced Communications

    BEST 510 ADVANCED COMMUNICATIONS COMMUNICATION PROTOCOL STATUS ENQUIRY: Computer: Q1<cr> UPS: UPS status data stream, such as (MMM.M NNN.N PPP.P QQQ RR.R S.SS TT.T b7b6b5b4b3b2b2b0<cr> UPS status data stream: Start byte Input Voltage: MMM.M M is an integer number ranging from 0 to 9. The unit is volts. Input Fault Voltage: NNN.N N is an integer number ranging from 0 to 9.
  • Page 44 BEST 510 ADVANCED COMMUNICATIONS COMMUNICATION PROTOCOL STATUS ENQUIRY (cont): UPS Status: b7b6b5b4b3b2b1b0 <bn> is an ACSII number “0” or “1” UPS Status: Description Utility Fail (Immediate) Battery Low Bypass/Boost Active UPS Failed UPS type is Standby (() is on-line) Test in Progress Shutdown Active Reserved (always 0) Stop Byte:...
  • Page 45 BEST 510 ADVANCED COMMUNICATIONS 10 Second Test: Computer: T<cr> UPS: Test for 10 seconds and return to utility. If battery low warning occurs during testing, the UPS will return to AC utility immediately. Test until Battery Low: Computer: TL<cr> UPS: Test until battery low and return to utility.
  • Page 46 BEST 510 ADVANCED COMMUNICATIONS Shutdown and Restore Command: Computer: S<n>$<m><cr> UPS: Shut UPS output off in <n> minutes, wait for <m> minutes, then turn on UPS output. The shutdown sequence is the same as the previous command. The UPS will restore either when <m> expires or when the utility returns, whichever is longer.
  • Page 47 BEST 510 ADVANCED COMMUNICATIONS Command Summary Item Command Description STATUS INQUIRY SECOND TEST TEST UNTIL BATTERY T<N> TEST FOR SPECIFIC TIME PERIOD S<N> SHUTDOWN COMMAND S<N>R<M> SHUTDOWN AND RESTORE COMMAND CANCEL SHUTDOWN COMMAND CANCEL TEST COMMAND TABLE 8 Appendix A...
  • Page 48: Warranty

    BEST POWER products is furnished without charge and on the basis that it represents BEST POWER's best judgement under the circumstances, but it is used at the recipient's sole risk. BEST POWER shall in no event be liable for other direct, special, incidental, indirect or penal charges.
  • Page 49: Return Policy

    For proper handling upon receipt at BEST POWER, the RMA Number must be clearly placed in several locations on the outside of the package. BEST POWER will not be responsible for damage to returned goods that have not been properly packaged or damage exceeding normal wear and tear.
  • Page 50 2 year warranty against defects in material and workmanship. This product is backed by over 60 years of pride and integrity. We are sure you will agree, there is no substitute for a BEST POWER. Did you know that BEST POWER also makes: —...

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