Huawei IP Phone eSpace 7810 R001C02LENT01SPC200 User Manual Issue Date 2012-06-27 HUAWEI TECHNOLOGIES CO., LTD.
Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...
Without prior written consent, no organization or individual is permitted to make any change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is not liable to any consequences or legal issues due to such changes.
Huawei IP Phone eSpace 7810 User Manual 1 Safety Precautions Use the accessories provided or authorized by the manufacturer only. The power supply of the device shall meet the requirements of the input voltage of the device. Use the provided surge protection power socket only.
7810 Overview 2.1 Positioning Huawei IP Phone eSpace 7810 (eSpace 7810 for short) is a next generation 2-line IP phone using Session Initiation Protocol (SIP). It has a variety of functions and is easy to use. User-friendly interactive liquid crystal display (LCD) interface and high-fidelity voice quality, perfect for frequent phone users, such as manager.
When eSpace 7810 is powered on, the indicator is on. When eSpace 7810 is powered off, the indicator is off. When eSpace 7810 has an incoming call or when it is muted during a call, the indicator blinks. Line Key Indicates account status.
If eSpace 7810 is in the handset mode, press this key to access the hand-free mode. To restore the handset mode, press this key again. If eSpace 7810 is in the headset mode, press this key to access the hand-free mode. To restore the headset mode, press this key again. Volume...
Huawei IP Phone eSpace 7810 User Manual 2 eSpace 7810 Overview Table 2-3 Icons on the eSpace 7810 screen Icon Description This icon blinks when network connection failed. Indicates a missed call. Indicates an incoming call. Indicates an outgoing call.
User Manual 3 Configuring eSpace 7810 Configuring eSpace 7810 3.1 Configuration Using the LCD When configuring functions of eSpace 7810, you must access the Basic Settings page or Features page first. To access the Basic Settings page, proceed as follows: Press the soft key Menu in the standby state.
DHCP server and UTC time from the NTP server, eSpace 7810 calculates the actual time. To make DHCP time take effect, configure that eSpace 7810 obtains the IP address in DHCP mode, enable DHCP time, and use SNTP to obtain UTC time.
In the standby or ringing state, the volume adjustment bar is used to adjust the volume for the ring tone. 3.1.6 Configuring the Call Forward Function eSpace 7810 supports three call forward modes: Always Forward, Busy Forward, and No Answer Forward. To configure the call forward function, proceed as follows: Access the Features page.
3-8. 3.1.9 Setting the Send Key eSpace 7810 allows you to set a key such as the pound key (#) or star key (*) to the send key. By default, this function is disabled. To set the send key, proceed as follows: Access the Features page.
Connect eSpace 7810 and the PC to networks where they can communicate with each other. You can connect eSpace 7810 and the PC to a Hub or a switch. If there is no Hub or switch, connect the PC to the PC port on eSpace 7810.
Status tab page Table 3-1 Parameters on the Status tab page Parameter Description Firmware Version eSpace 7810 firmware version number. It is used to check the upgrade result. Hardware Version eSpace 7810 hardware version number. WAN Port Type Method of obtaining network information.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 3.2.5 Account Tab Page On the Account tab page, you can configure information for an eSpace 7810's account such as registration and deregistration, as shown in Figure 3-3. Figure 3-3 Account tab page Table 3-2 lists parameters on the Account tab page.
If you select Off, anonymous calls made to this account are received. Missed call log Indicates whether to record missed calls. If you select Disabled, eSpace 7810 does not record calls that you miss. Auto Answer Indicates whether to enable auto answer.
If you select the As Bridge check box, the PC port works in bridge mode. As Router If you select the As Router option button, eSpace 7810 functions a router, and you must set related parameters. For details about these parameters, contact the network administrator.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 3.2.7 Phone Tab Page Preference Figure 3-6 shows the Preference area on the Phone tab page Figure 3-6 Preference area Table 3-5 lists parameters in the Preference area Table 3-5 Parameters in the Preference area...
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description Update Interval at which eSpace 7810 obtains the UTC time from the Interval(seconds) NTP server. Daylight Saving Time Mode of enabling the Daylight Saving Time (DST). Fixed Type Mode of setting the DST.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description Ring Type eSpace 7810's ring tone. Upload Ringtone Ring tone file that you upload. Click Browse to select a .wav file whose size does not exceed 100 KB, and click Upload.
Call forward types include Always, Busy, and No Answer. Always Indicates whether to always enable the call forwarding function. If you select On, eSpace 7810 forwards all incoming calls to a preset number. Target Number that incoming calls are forwarded to.
Indicates whether to enable the dial tone for the send key. Hotline Number Hotline number that eSpace 7810 automatically connects to if you do not dial a number or perform any other operations within the hotline delay time after picking up the handset or pressing the hands-free key to enter the dial screen.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description Disabled: the blind transfer service function is unavailable. For details about how to set call transfer, see 4.6 Call Transfer. Attend Trans Indicates whether to enable the consult transfer function.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Table 3-7 lists parameters on both the eSpace 7810 screen and Web configuration page. Table 3-7 Parameters on both the eSpace 7810 screen and Web page Phone Screen Web Page...
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Voice Voice Mail Obtains voice Enter the Select Line 1 This Mail messages. code for to Line 2 parameter is connecting to dimmed.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Prefix Prefix Specifies the Enter the This This same prefix prefix. parameter is parameter is of numbers dimmed. dimmed. that you often dial.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension the CFU configurat ion page. If the number is configure d on the eSpace IP phone, cannot enter the configurat...
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension configure d for the memory key. If the number is configure d on the eSpace IP phone, you can press the...
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Paging Paging Enables the Set numbers Select Auto This broadcast in the paging or Line 1 to parameter is function. group.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Phone Description Setting Page Screen Value Line Extension Public Public Is used for This This This Hold Hold SCA group parameter is parameter is parameter is members to dimmed.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-9 Programmable key settings Table 3-9 lists parameters about programmable keys. Table 3-9 Parameters about programmable keys Type Description Setting Line Extension Assigns no This parameter is This parameter is function.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Type Description Setting Line Extension In the standby state dimmed. dimmed. If the call forwarding unconditional (CFU) number is not configured on the eSpace IP phone, you can...
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Type Description Setting Line Extension Local Group Views numbers of a Select Contacts or a This parameter is group in the local group if any. dimmed. address book. Local...
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Parameter Description collected, stored, and sent to the voice processor. Type Type of the jitter buffer. Min Delay Minimum delay. Max Delay Maximum delay. Normal Delay Normal delay. Tones...
Figure 3-12 Setting the replace rule Dial-now rule: After you enable this rule, eSpace 7810 makes a call as soon as you enter the preset number. For example, if you set Dial-now Rule to 0147, eSpace 7810 makes a call to 0147 immediately after you enter 0147.
Figure 3-14 Setting the area code rule Block out rule: After you enable this rule, eSpace 7810 forbids anyone to make a call to the blocked number. For example, if you set the blocked number to 123456 for the account 1, eSpace 7810 forbids you to use account 1 to make a call to number 123456.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-15 Setting the block out rule 3.2.8 Contacts Tab Page Local PhoneBook In the Local PhoneBook area, you can add, modify, and delete contacts or contact groups, or move contacts to the blacklist.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-17 BlackList area Setting the Display of Names, and Departments When you call another user, your IP phone searches for the information about the user in the Contacts and HWServerAddress list and displays the name and department of the user on the screen for you.
3 Configuring eSpace 7810 3.2.9 Upgrade Tab Page On the Upgrade tab page, you can restart eSpace 7810. To restart eSpace 7810, click Reboot and click OK in the confirm dialog box that is displayed. Figure 3-19 Upgrade page 3.2.10 Security Tab Page Password You can change a password in the Password area.
Figure 3-21 Importing a trusted certificate Server Certificates When you access the Web page for eSpace 7810 using HTTPS, eSpace 7810 functions as the server to send a trusted certificate to the browser. To upload a server certificate, proceed as follows: Click Browse in the Server Certificates area and select a server certificate in the dialog box that is displayed.
Huawei IP Phone eSpace 7810 User Manual 3 Configuring eSpace 7810 Figure 3-22 Uploading a server certificate 3.2.11 Saving Settings Click the Submit button on the lower-part of a page after setting is complete. Issue 01 (2012-06-27) Huawei Proprietary and Confidential...
4.1.4 Multiple Accounts eSpace 7810 supports two independent SIP accounts. If multiple accounts are enabled, corresponding account names are displayed on the standby screen. You can press left and right keys to select an account. After an account is selected, the dial page of the corresponding account will be displayed on the screen.
You can press the up and down arrows to switch between the two calls. 4.2.2 Redialing If you redial a number, eSpace 7810 uses the account that is used to dial the same number the previous time. Pick up the phone, press the SPK key, connect the headset, or press the line key.
IP phone. 4.3.3 Answering Multiple Calls If you enable the call waiting function for eSpace 7810, it can be used to answer multiple calls. In the standby state, eSpace 7810 receives an incoming call and starts ringing.
4.6 Call Transfer You can transfer a call to other extension numbers or mobile numbers. eSpace 7810 supports the following call transfer modes: blind transfer, semi-attend transfer, and attend transfer. In the conversation with user B, user A presses the Transfer key to hold user B's call.
3-6. 4.8 BLF Function After the BLF function is enabled for eSpace 7810, you can press the corresponding DSS key to check the status of the monitored phone. You can press this key to directly make a call to the specified number.
Key. 4.11 Call Park This function allows you to hold a call on an eSpace 7810 and unhold the call on another eSpace 7810. If you do not unhold the call within the specified duration, the call is released and the called party hears the busy tone.
Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Adding a Contact Group To add a contact group, proceed as follows: Access the local address book page. Press the right and left keys to select the AddGroup. Press the OK key.
Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Deleting a Contact To delete a contact, proceed as follows: Access the local address book page. Select a group and press the OK key. Select the contact that you want to delete.
Select [Messages] and press the OK key. 4.13.1 Voice Messages The voice mailbox is stored on the Media Resource Server (MRS). You can use eSpace 7810 to connect to the server to obtain voice messages. After receiving a new voice message in the standby state, eSpace 7810 displays a notification on the screen and lights the Message key.
Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Press the up and down keys to view the number of old and new voice messages for both accounts. Select an account and press the OK key to access the voice mailbox.
Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Figure 4-2 Associating the eSpace with a server Click Log In. The eSpace Desktop page is displayed. Select Take IP phone as call equipment, as shown in Figure 4-3.
Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Figure 4-4 Incoming call Click Answer to replace the IP phone to answer the call. Click Reject to replace the IP phone to reject the call. Directly Forwarding the Call...
Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Click a phone number. The call is forwarded to the UC account. Replacing the IP Phone to Make Calls Method 1: Click next to the account to call, as shown in Figure 4-7.
Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Method 2: Click The Keypad page is displayed, as shown in Figure 4-9. Figure 4-9 Keypad page Enter a phone number and click Switching from IP Phone to eSpace Client During a Call Click during a call.
Huawei IP Phone eSpace 7810 User Manual 4 Using eSpace 7810 Figure 4-11 Using eSpace to communicate To hold a call, click To transfer a call, click are available only when a user uses eSpace to talk with the peer end.
On the Phone's Standby Screen On the standby screen, hold down the X key. A message asking you to confirm the restart is displayed. Press the OK key to restart the eSpace 7810. On the Web Configuration Page Access the Web configuration page.
Q: How do I access the eSpace 7810's Web configuration page? A: In the Web browser, enter the eSpace 7810's IP address in the address box, and press Enter. Enter the user name and password, and click OK. The default user name and password for a common user are both user.
Select [Features] and [Call Waiting]. − Press the left and right keys to enable or disable the function. Dial *58# on the eSpace 7810 to register the call waiting function. A: Use the following methods to forward a call: −...