There Is A Problem With The Picture; Testing The Picture - Samsung UHD 9000 E-Manual

There is a problem with the picture

Testing the Picture

MENU Support Self Diagnosis
> >
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a
problem. Contact Samsung's Call Center for assistance. If the test picture is displayed properly, there
may be a problem with an external device. Please check the connections. If the problem persists,
check the signal strength or refer to the external device's user manual.
The Problem
Flickering and
Dimming
Component
Connections/Screen
Color
In HDMI mode, there
is something wrong
with the screen.
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering
Off
Picture Test
>
If your Samsung Television is flickering or dimming sporadically, you may need
to disable some of the energy efficiency features. Disable
Eco Solution Energy
> >
Sensor).
If the color on your Samsung television screen is not correct or the black and white
Picture Test (Support
colors are off, run
If the test results indicate that the problem is not caused by the TV, do the
following:
● Confirm that the One Connect's video input connectors are connected to the
correct external device video output connectors.
● Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
HDMI UHD Color
is specific to a UHD source, and does not operate properly for
any other source. In this case, navigate
Color
menu, and then set the
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
Picture
● Go to the
menu and adjust the
different models) Contrast, Brightness, Sharpness, Color, and
settings.
If you notice ghosting or blurring on the screen, use the
Picture Options
(Picture >
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency features. See if
Sleep Timer
been enabled. The
period of time. If the Sleep Timer has not been enabled, see if
Eco Solution
(System >
Solution Auto Power
>
Try Now
Try this!
Saving) or Eco Sensor (System
Self Diagnosis
>
Picture
HDMI UHD Color-enabled HDMI connector to Off.
Backlight/Cell Light
Auto Motion Plus) to resolve the issue.
>
Sleep Timer (System
automatically turns the TV off after a specified
No Signal Power Off) or
>
Off) has been enabled and disable them.
Energy Saving (System
Eco Solution
>
Picture Test).
>
Picture Options HDMI UHD
> >
(available on
Tint (G/R)
Auto Motion Plus
Time Sleep
> >
No Signal Power Off
Auto Power Off (System
Eco
>
option
Timer) has
Eco
>