Symptom #2: Scrambled Characters On The Terminal Screen; Symptom #3: Computer Does Not Finish Booting; Symptom #4: Job On Computer Locks Up After Bootup; The Troubleshooting Procedures - Alpha Microsystems AM-6060 Owner's Manual

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Symptom #2: Scrambled Characters on the Terminal Screen

If the characters you see on the screen after you boot are not legible text, perform the procedures listed
below in the order given:
[ ] Check Power and Activity Lights
[ ] Check the System Status Codes
[ ] Check Terminal/Printer
[ ] Power-up/Reset
[ ] Self Test
[ ] Alternate Boot

Symptom #3: Computer Does Not Finish Booting

The operator terminal displays the system initialization command file as the computer boots. The last
command in the initialization file is MEMORY 0. If the terminal display stops before reaching
MEMORY 0, and more than a minute or so goes by, the computer did not finish booting. Perform these
procedures in the order given:
[ ] Check Power and Activity Lights
[ ] Check the System Status Codes
[ ] Power-up/Reset
[ ] Self Test
[ ] Alternate Boot

Symptom #4: Job on Computer Locks Up After Bootup

If, after the system has finished booting, the computer does not respond to your commands, we say it has
"locked up" or "crashed." Perform these procedures in the order given:
[ ] Check Power and Activity Lights
[ ] Check the System Status Codes
[ ] Power-up/Reset
[ ] Self Test
[ ] Check Terminal/Printer
[ ] Alternate Boot

THE TROUBLESHOOTING PROCEDURES

The following pages define the various troubleshooting procedures listed in the previous section. We
assume you are familiar with the placements of various buttons and switches on the computer, such as
the reset and power buttons; if not, refer to the illustrations in Chapter 2.
(Procedure #1)
(Procedure #2)
(Procedure #4)
(Procedure #3)
(Procedure #5)
(Procedure #6)
(Procedure #1)
(Procedure #2)
(Procedure #3)
(Procedure #5)
(Procedure #6)
(Procedure #1)
(Procedure #2)
(Procedure #3)
(Procedure #5)
(Procedure #4)
(Procedure #6)
AM-6060 Computer Owner's Manual, Rev. 00
Chapter Seven

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