Problem Solving Guide
Thermal motor protection
Your Symmetry is equipped with a safeguard
to recognize when the vacuum heats up and
shuts itself down to protect your vacuum
cleaner. Note that when this happens, the
headlight is still on but the motor shuts off.
Common reasons why a vacuum may overheat
include operating a vacuum with a full bag or
when there is a clog in the vacuum.
• Unplug the vacuum.
• Inspect your vacuum for a full bag condition
or a hose clog and correct the problem. Locate
the Thermal Motor Reset button on the back
of the vacuum. Press button and resume
vacuuming.
If problem continues, contact your Authorized
Simplicity Retailer.
Jammed brushroll
MODELS: SYMPBP & SYMCBP
If an object, such as a throw rug or article of
clothing is ever picked up into your vacuum,
the vacuum will sense this "jammed brushroll"
condition and turn off the brushroll. When this
happens, the "brushroll warning" light on the top
of the nozzle will light up in red.
• Turn off the vacuum and remove the cause of
the jam. Turn vacuum back on. If the brushroll
is free of any object and the "brushroll warning"
light is still lit, it's likely the clogged condition is
located in the vacuum motor fan. If so, please
take your Symmetry to a Simplicity Retailer for
service.
1. Unplug machine
2. Locate problem
source (clogged
hose or full bag)
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Thermal Reset
3. Correct problem
4. Press reset button
If problem persists,
consult owner's manual
or contact retailer.
Need help?
Do you have a question about the Symmetry and is the answer not in the manual?
Questions and answers
I have an older Simplicity Symmetry and the manual is missing. I need to find the model number so I can order some new bags.