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Starting
rogers.com/urstartup
IT'S ALL
ABOUT YOU!
Get personalized info,
How-To videos and support
for your Rogers services.
rogers.com/urstartup
Need help fast? Check the top tips on the back cover
Up
Formerly Wireless Services User Guide
02
Getting started
06
Help on your phone
07
Help at rogers.com
08
Your first bill
09
Wireless charges
10
Long distance & roaming
11
Data 101
12
Messaging
14
BlackBerry
18
iPhone
24
Android
28
Phones
30
Assistance

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Summary of Contents for Blackberry Rogers

  • Page 1 Wireless charges IT’S ALL Long distance & roaming ABOUT YOU! Data 101 Get personalized info, Messaging How-To videos and support for your Rogers services. BlackBerry rogers.com/urstartup iPhone Android Phones Assistance Need help fast? Check the top tips on the back cover...
  • Page 2: Getting Started

    Getting started Now that you’ve got your new Rogers wireless phone, here’s how to set it up Shortcuts Contacts Voicemail included in VAlue PACks Build up your phone’s address book You’re not always available, but your VoiCeMAil by adding new contacts.
  • Page 3: Mobile Backup

    Get the most out of each battery charge that we’ll keep you For more on so your phone is ready whenever you are. connected. QR codes, scan this code. For more information, visit rogers.com/protection For more information, visit rogers.com/batteryperformance Getting started For more information, visit rogers.com/urstartup 04/05...
  • Page 4 ACCess youR ACCouNt Change contact details, manage your MY5 To set up your free My Rogers account, oN youR wiReless deViCe (foR visit rogers.com/urstartup list, check your plan or add a Value Pack.
  • Page 5 MINUTeS OF DAYS MAY 12 MINUTeS ing allows your call to be forwarded to To sign up, visit rogers.com/urstartup For more answers to all your first bill questions, visit rogers.com/firstbill Your first bill Wireless charges For more information, visit rogers.com/urstartup...
  • Page 6: Mobile Internet

    Data roaming charges do apply when using data off the much data you’ve What is roaming, anyway? used this month. Rogers network (in the U.S. or overseas, for example). “Roaming” means you’re outside of Canada, off the 1,024KB =1MB Data usage on your invoice is stated in KB. Move...
  • Page 7: Text Messaging

    Sending texts to the U.S. or an international destination or while roaming off the Rog- and then press Send. ers network incur pay-per-use international or roaming rates (as applicable), or are charged * Pricing varies. Go to rogers.com for pricing. according to an International/Roaming Text Messaging plan or add-on. Did you know? Go to your phone’s messaging menu...
  • Page 8: Transfer Contacts

    Practicality has server and you will need to contact your organizer application. never looked them to have your BlackBerry ® so good. Click Next > Finish. up on the BES server. To set up synchronization for For adding new contacts, see page 2.
  • Page 9 BlackBerry maps (included). Plus, networks only check box. ® Rogers Navigator is a reliable way to find your When the Wi-Fi Click the Wi-Fi network that you way, too. With Rogers Navigator you can: want to connect to.
  • Page 10 Home screen. punctuation key desired and release. The contacts with the Home button to A double-tap opens flick of a finger. ‘ABC’ layout will return automatically. save the change. your multi-tasking. iPhone For more information, visit rogers.com/urstartup 18/19...
  • Page 11: Set Up Visual Voicemail

    * Visual Voicemail uses data but is $0-rated within Canada. the Bluetooth. Roaming charges apply while roaming. iPhone For more information, visit For more information, visit rogers.com/urstartup rogers.com/urstartup 20/21...
  • Page 12: Troubleshooting

    It’s a world You will be prompted to perform a backup. This is highly recom- of apps out there! mended. Rogers Navigator Once backup is done, select Restore. The device will restart. Keep it | $4.99/month connected to iTunes. Voice-guided turn-by-turn...
  • Page 13: Back Up Contacts

    Press Send and you’re finished! from manufacturer to manufacturer. through all your home screens. For adding new contacts, see page 2. * Only applies to paid Yahoo accounts Android For more information, visit rogers.com/urstartup 24/25...
  • Page 14: Set Up Bluetooth

    Tap Settings. at the Android Market. MoVe HoMe sCReeN iCoNs Tap Wireless and Network. Rogers Radio | Free Tap Bluetooth Settings. Get your favourite hold and drag icons to where you want them to appear. Tap “Turn Bluetooth On”.
  • Page 15 Access your email wherever life takes you, whether you’re using Windows Live Mail, Rogers Yahoo! ® Mail (@rogers.com), Gmail or most other web-based or ISP email accounts. here’s how to get going: set uP Check your phone to see if MobileMail is already loaded by selecting Messaging or Games &...
  • Page 16 Do not end the call 9-1-1 is reserved 9-1-1 calls on do not pre- area and Rogers wireless customers visiting an area in a text message so you until the operator for emergency the Rogers program 9-1-1 Canada served by E9-1-1.
  • Page 17: On The Phone

    Published by Rogers Publishing Ltd., a division of Rogers Media Inc., One Mount Pleasant Road, Toronto, ON, M4Y 2Y5. Contents may not be reprinted without written permission. All brand names and logos are trademarks of their respective owners. All rights reserved. © 2011 Rogers Publishing Ltd.

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