Troubleshooting; Important Notes - VTech InnoTab Max User Manual

Troubleshooting

Problem
Screen displays with
no sound.
Screen turns on, then
immediately off.
No picture (or
incorrect picture) on
screen, and pressing
the Power button has
no effect.
No screen display after
pressing Power button.
The cartridge icon
does not appear on
desktop.
Safety Precautions for Using the Battery and Charger

Important Notes:

• This charger is not a toy. This charger is not intended for use by
children.
• The tablet will charge at temperarures between 41°F~95°F(5°C~35°C).
If the tablet is not charging properly, please move it to a location
with a suitable temperature.
• The battery is not removable.
• Disconnect the tablet from the Power Adapter and turn off the tablet
before cleaning.
• Only use the Power Adapter that is included with this package.
• To prevent fire or electric shock, do not expose the unit to rain or
moisture.
Possible Reason
Volume is turned
down.
Headphones are
connected.
Battery power
is low.
Program needs to
be reset.
Battery power
is low.
Poor cartridge
connection.
The cartridge is
not compatible.
Solution
Adjust the volume control.
Unplug headphones from
headphone jack.
Recharge the battery.
Force the InnoTab® to turn off by
holding down the Power button
until the screen shuts off in
approximately 8 seconds. Then
turn the tablet back on again.
Recharge the battery, or plug the
tablet in to a wall outlet.
Remove the cartridge, clean it if
necessary, and then re-insert it
into the InnoTab® MAX.
Check the InnoTab® MAX desktop
for a message saying that the
cartridge is not compatible with
the InnoTab® MAX.
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