Sharper Image HW562 Instructions Manual page 23

Limited One-Year Warranty
In the unlikely event that your chair malfunctions or requires re-
pair, please contact Interactive Health
742-5493 or cs@interhealth.com between the hours of 9:00AM
and 5:00PM PST for assistance.
All warranty service requires approval and authorization by
Interactive Health . Products require a Return Merchandise
®
Authorization Number (RMA) for any returns to the factory. For
returns, the consumer is responsible for packing the product in
the original box or in approved packaging that is available for sale
from Interactive Health . Shipping and freight coverage under
®
this warranty requires scheduling by Interactive Health
includes "curbside" pickup/delivery. Products received without
a valid RMA number or one clearly marked on the box will be
refused.
General Limitations:
• The warranty is only valid within the United States and Canada
provided the product has been operated according to the instruc-
tions accompanying it and has not been misused or damaged in
any way that is beyond the control of Interactive Health
Customer Service at (800)
®
and only
®
® .
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Limited One-Year Warranty
• All service covered by this warranty must be approved by
Interactive Health and repairs performed by authorized
®
technicians.
• The warranty applies only to the massage chair; accessories or
enhancements are not covered.
• Important exclusions apply to cosmetic items such as fabrics,
woods, foams, padding, plastics covers, etc.
• Interactive Health is not responsible in any way for losses,
®
damages or inconvenience caused by equipment failure.
• For a complete listing of warranty coverage, exclusions and
limitations, visit www.interhealth.com.
• Warranties do not apply to rental, business, commercial, institu-
tional or other non-residential users.
• Separate warranty terms apply to used/refurbished products
including those received out-of-box. Proof of purchase (original
receipt) is required for all warranty repairs.
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