If You Need Consumer Assistance - Jeep 2010 Grand Cherokee Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
Suggestions For Obtaining Service For Your
Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
▫ Prepare For The Appointment . . . . . . . . . . . 429
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 429
▫ Be Reasonable With Requests . . . . . . . . . . . . 429
If You Need Assistance . . . . . . . . . . . . . . . . . 429
▫ Chrysler Group LLC Customer Center . . . . . 430
▫ Chrysler Canada Inc. Customer Center . . . . . 430
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . 430
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . 431
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . 431
Warranty Information (U.S. Vehicles Only) . . . . 432
MOPAR Parts . . . . . . . . . . . . . . . . . . . . . . . 432
Reporting Safety Defects . . . . . . . . . . . . . . . . 432
▫ In The 50 United States And Washington,
D.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 433
9