Table of Contents Introduction Customizing your home screen Setting the clock Infotainment display Help Cleaning the touchscreen Voice recognition system overview Media features AM/FM HD Radio™ SIRIUS satellite radio Accessing and using your USB port Supported media file types Streaming music from your phone Phone features Pairing your phone for the first time Pairing other phones...
(IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Introduction Entertainment: Press this area to access music and media features such as radio, CD, USB port, etc. These screens will appear with a red tone. Refer to the Media features chapter in this supplement. Phone: Press this area to access SYNC hands-free phone features.
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Introduction Press again and a pop-up will appear with three graphics. 1. Select (1) for your display to be your chosen wallpaper (if saved). 2. Select (2) for the full corners display with preselected shortcuts. 3. Select (3) to customize your home screen by setting up your own shortcuts.
Introduction Setting the clock 1. Press MENU > Clock. 2. Press + and — to adjust the time. From this screen, you can also access other adjustments such as 12 or 24 hour mode, to activate GPS time synchronization, and to have the system automatically update new time zones.
Introduction Depending on your vehicle and option package, you may also have some of the following controls on your bezel: • (Power): Press to turn the media (or climate features) on/off. • VOL: Use to increase/decrease the volume. • VOL and slider bars: Lightly slide your finger over the rear slider area to increase/decrease the volume or fan levels.
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Introduction Use the OK and arrow buttons on the right side or your steering wheel to scroll through your available modes: • Entertainment • Phone • Navigation (if equipped) • Climate Note: If your vehicle is not equipped with navigation, Compass will appear in the display instead of Navigation.
Introduction In Entertainment mode, you can view what is playing and make some adjustments. You can also access and make adjustments in Navigation mode (if equipped) and Climate mode. Help! Your touchscreen system has a help feature which you can access at any time.
Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
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Master Reset to erase all information stored in SYNC . SYNC data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada will not access SYNC data for any purpose other than as described...
Voice recognition system overview VOICE RECOGNITION FEATURE Your system is equipped with an advanced interactive voice recognition (VR) system. This system allows you to perform many operations by speaking certain commands to the system. The system will respond with a series of audible tones, questions and spoken confirmations depending on the situation and the chosen level of dialogue interaction.
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Voice recognition system overview 2. Select from the following: • Interaction Mode • Confirmation Prompts • Media Candidate Lists • Phone Candidate Lists • Voice Control Volume 1. Press on the steering wheel controls. A tone will sound followed by the prompt, “Please say a command”. Another tone will sound to signify the system is listening.
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Voice recognition system overview • You can interrupt the system at any time while it is speaking by pressing . The system will respond with a tone and allow you to speak your command. What can I say? To access the available voice commands for the current session, do one of the following: •...
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Voice recognition system overview Using voice commands with the touchscreen options Your voice system has a special dual mode feature which allows you to switch between using voice commands and the touchscreen. The most common place this is available is with your navigation feature (if equipped).
Media features AM/FM RADIO Press the lower left corner of the touchscreen and then select the AM/FM tab. To change between AM and FM, repeatedly press the AM/FM tab. To change between AM1/AM AST or the FM/FM1/FM2/FM AST presets, repeatedly press the lower left corner of the touchscreen. From the main screen, you can: •...
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Media features Browse voice commands When listening to any type of audio, you can browse through other devices without having to change to a different audio. For example, if you are currently listening to the radio, you can browse all the artists that are stored on your USB device.
Media features *Note: If you have said, “Tune”, you can then say any of the following commands: • <530–1710> • <87.9–107.9> • AM <530–1710> • FM <87.9–107.9> • AM • FM • FM1 • FM2 • AM Autoset •FM Autoset •...
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Media features B. Multicast indicator: This will appear in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The numbers that are highlighted signify available digital channels where new/different content is available. HD1 will signify the main programming status and is available in analog and digital broadcasts.
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Media features • Tune: Use to go up/down the frequency in individual increments. If the current station has multiple digital broadcasts, the multicast indicator will display. Use Tune to advance through all available broadcasts. If you are on the last broadcast channel, turn to advance to the next frequency on the band.
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Media features Experience Cause Possible action Echo, stutter, skip or Poor time alignment None — broadcast repeat in audio by the radio issue. Increase or decrease broadcaster. in audio volume Sound fading, The radio is shifting Reception issue that blending in and out between analog and may clear up as you digital audio.
HD Radio™ Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
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Media features • Select the ‘Replay’ soft key to replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. If you change stations, the previous audio will be erased. While in replay mode, you can: •...
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Media features SIRIUS voice commands While listening to SIRIUS satellite radio, (if activated), press on the steering wheel controls. When prompted, you may say any of the following commands: • Sirius Off •<0–233> • <Channel Name> • Sports Game** • SAT •...
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Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
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Media features Troubleshooting tips Radio Display Condition Possible action Acquiring Radio requires more No action required. than two seconds to This message should produce audio for the disappear shortly. selected channel. Sat Fault / SIRIUS Internal module or If this message does system failure system failure not clear within shortly,...
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WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
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SD CARD WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
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Media features 2. Insert the SD card into the card slot and select the SD card tab once recognized. You can then select from the following options: Repeat: Select to repeat the currently playing song/album. Shuffle: Select to play music on the selected album or folder in random order.
LLC. WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
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Media features To access and play music from your USB: 1. Select the lower left corner of the touchscreen to access the media screen. 2. Insert your flash/thumb drive into the USB slot and select the USB tab once recognized. You can then select from the following options: Repeat: Select to repeat the currently playing song/album.
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Media features • Media Device Information: Displays descriptive information about the device, if connected. • Text Display: Allows you to choose how you would like the information to display on screen. To view song information such as Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art.
Media features • Genre <name> • All Genres • All Songs • Playlist <Name> • Current Playlist • All Playlists • Artist <name> • All Artists • Album <name> • All Albums • Author <name> • All Authors •Composer <name> •...
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Media features Voice commands for Bluetooth audio Note: The following voice commands are only available if you have turned on the Index Bluetooth Audio Device setting and if your device supports indexing. While listening to Bluetooth stereo, press on the steering wheel controls.
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A/V INPUTS WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
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Media features 4. Turn the portable music player on and adjust the volume to 1/2 the volume. 5. Press the lower left corner on the touchscreen. Select the A/V in tab. (You should hear audio from your portable music player although it may be low.) 6.
PAIRING YOUR PHONE FOR THE FIRST TIME WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
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Phone features 5. When prompted by your phone, enter the six digit pass key provided by SYNC on the screen. Depending on your phone’s capability, you may be prompted with additional options. For more information on your phone’s capability, refer to your phone’s user guide and visit www.SyncMyRide.com 6.
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Phone features Press the top left corner on your touchscreen to select from the following options: Phone: Select to access the on screen numerical pad to enter a number and place a call. During an active call, you can also chose to: •...
Phone features Messaging: Select to send text messages via your touchscreen system. Refer to Text messaging later in this section. Settings: Select to access various phone settings such as Bluetooth on/off, Manage your Phone Book and more. Refer to Phone Settings later in this section.
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Phone features 3. Select from the following options: • Listen • Dial • Send Text • View • Delete • Delete all • Download new Note: SYNC does not download read text messages from your phone. Composing a text message Note: This is a speed dependent feature and cannot be completed when the vehicle is traveling at speeds over 5 mph (8 km/h).
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Phone features Receiving an incoming text message When there is an incoming text message, an audible tone will sound and the screen will display a pop-up with the caller name and ID if supported by your phone. • Press ‘View’ to view the text message.
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Phone features • Internet Data Connection (if equipped): Use this screen to make adjustments to your internet data connection. Select to make your connection profile with the DUN (dial up network) or PAN (personal area network) or to turn off your connection. You can also choose to make adjustments to your DUN settings, and have the system always connect, never connect when roaming or query on connect.
SYNC Services and Apps 911 ASSIST™ (IF EQUIPPED) For 911 Assist™ to function properly, the vehicle must have battery power after the crash, the cell phone must be previously paired, connected to SYNC , and continue to function properly with the ability to make and maintain a 911 call, and the 911 Assist™...
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SYNC Services and Apps 911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled (set to ON), 911 Assist™ may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off.
SYNC Services and Apps The following steps are required for the 911 Assist™ feature to perform properly: • SYNC is on and functioning properly at the time of the incident and throughout feature activation and use. • SYNC 911 Assist™ feature is set to ON prior to the incident. •...
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• Unserviced items from a prior vehicle inspection by your authorized dealer VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a Vehicle Health Report, Ford Motor Company may collect your cell phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect additional vehicle information.
SYNC Services and Apps 3. From this screen, you can turn automatic reminders on or off, select the mileage intervals at which you would like to run a report and also you can choose to ‘Run a report now.’ Note: This feature may not function properly if you have enabled caller ID blocking on your mobile phone.
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SYNC Services and Apps 3. Once connected, follow the voice prompts to request your desired Service such as Traffic or Information. You can also say, “What are my choices?” to receive a complete list of available services from which to choose.
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For more information, see Traffic, Directions and Information, Terms and Conditions at www.SyncMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
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SYNC Services and Apps Note: SYNC with Traffic, Directions & Information Services requires activation prior to use. Visit www.SyncMyRide.com to register. Standard phone and message rates may apply. Subscription may be required. To register and check your eligibility for free services, log onto www.SyncMyRide.com.
Settings WIRELESS & INTERNET Your system is equipped with Wireless & Internet features and settings. To access, press Menu > Settings > Wireless and Internet. From this screen, you can select from: • Wi-Fi settings • USB mobile broadband • Bluetooth settings •...
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Settings The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. USB mobile broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. This screen allows you to set up what will be your typical area for your USB mobile broadband connection.
Settings SYSTEM SETTINGS 1. Press Menu > Settings > System. 2. Select from the following: • Language • Distance Units • Temperature Units • System Prompt Volume • Touchscreen beeps • Keyboard layout Display settings Your touchscreen system allows you to make adjustments to the touchscreen display.
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Settings • Enable Valet Mode • Edit Door Keypad code Ambient lighting (if equipped) When activated, ambient lighting will illuminate footwells and cupholders with a choice of colors. To access: 1. Press Menu > Vehicle > Ambient lighting. 2. Touch the desired color. 3.
Navigation features NAVIGATION FEATURES (IF EQUIPPED) Note: Your navigation SD card MUST be in the SD card slot in order for you to access the navigation features. Your navigation system is comprised of two main features, destination mode and map mode. To set a destination, press Dest in the upper right hand corner of the touchscreen.
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Navigation features 5. Now choose from up to three different routes based on route length and estimated times of arrival: • Fastest: Uses the fastest moving roads possible. • Shortest: Uses the shortest distance possible. • Eco (EcoRoute): Uses the most fuel efficient route. 6.
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Navigation features WCities (if available) WCities is a service which provides additional information about certain points of interest (POIs) such as restaurants, hotels and attractions (if available). Note: WCities POI information is limited to approximately 100 cities (92 U.S. cities and eight Canadian). When you have selected a POI, the location and information will appear, such as address and phone number.
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Navigation features Nightlife Attraction This icon will appear when your selection exists in multiple categories within the system. When you are viewing additional information for Hotels, WCities will also tell you if the hotel has certain services and facilities using icons: •...
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Navigation features Map Preferences: Allows you to turn breadcrumbs on/off, select how you would like to view your turn list (top to bottom or bottom to top) , as well as setting the automatic parking POI notification. If you turn on the parking POI notification, this will display parking POI icons on the map when you get close to your...
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Navigation features Traffic Preferences: The Avoid Traffic Problems setting allows you to set how you would like the system to handle traffic problems along your route. Choose ‘Automatic’ for the system to automatically reroute you to avoid traffic incidents that develop and impact the current route (no notification is provided).
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Navigation features 3D landmarks will appear when available on your current map. These are clear, visible objects which are typically recognizable and have a certain tourist value. You can adjust how your map appears. Press the arrow icon repeatedly on the upper left side of the screen to choose between: •...
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Navigation features MAP ICON DESCRIPTIONS • Vehicle mark: This icon is shown in scroll mode also. The ring around the vehicle mark will flash. The vehicle mark is shown in the center of the map display, except when in scroll mode. •...
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Navigation features • Destination symbol: This icon indicates the location of the final destination on the map. • Next maneuver point: This icon shows the location where the next turn should occur on the planned route. • No GPS symbol: This icon indicates that insufficient GPS satellite signals are being received for accurate map positioning.
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Navigation features • View/Edit Route: Press to access the following features when a route is active: • Cancel route • View route • Edit route preferences • Edit traffic preferences • Edit destination/waypoints • Edit turn list Map Scrolling: The map is touch sensitive, so you can use a swipe scrolling method (as you would on your portable music player) to scroll the map.
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WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
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Navigation features To access: 1. Press > Sirius Travel Link. 2. Choose from any of the following services: • Traffic On Route • Weather • Traffic Nearby • Sports Info. • Other Traffic Places • Movie Listings • Fuel Prices •...
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Navigation features Note: The following commands for SIRIUS Travel Link™ require you to say “Travel Link” first and then you can say any of the following commands: • NFL Scores • NFL Schedule • NFL Headlines • NBA Scores • NBA Schedule •...
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SYNC End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international...
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Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
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SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
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DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
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For additional information, see http:// www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
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End user notice Microsoft Windows Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
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End User License Agreements Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention.
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End User License Agreements Potential Map Inaccuracy Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Emergency Services Do not rely on any navigation features included in the system to route you to emergency services.
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End User License Agreements arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag).
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End User License Agreements objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav. 4. Disclaimers To the fullest extent permissible pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav...
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End User License Agreements NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV’S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
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End User License Agreements 8. Miscellaneous 8.1 This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof. 8.2 Except for the limited licenses expressly granted in this Agreement, TeleNav retains all right, title and interest in and to the TeleNav Software, including without limitation all related intellectual property rights.
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End User License Agreements 9.1 End User Terms Required by Tele Atlas North America, Inc. The TeleNav Software utilizes software licensed to TeleNav by Tele Atlas North America, Inc. (“Tele Atlas”). You may use this software (the “Tele Atlas Software”) as part of the TeleNav Software subject to the following terms and conditions: •...
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End User License Agreements 1987) (civilian agency technical data and noncommercial computer software clause); and/or FAR 12.211 and FAR 12.212 (commercial item acquisitions), as applicable. In case of conflict between any of the FAR and DFARS provisions listed herein and this Agreement, the construction that provides greater limitations on the Government’s rights shall control.
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End User License Agreements Gracenote copyright CD and music — related data from Gracenote, Inc., copyright 2000–2007 Gracenote. Gracenote Software, copyright 2000–2007 Gracenote. This product and service may practice one or more of the following U.S. Patents #5,987,525; #6,061,680; #6,154,773, #6,161,132, #6,230,192, #6,230,207, #6,240,459, #6,330,593, and other patents issued or pending.
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End User License Agreements respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide, including any copyrighted material or music file information.
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End User License Agreements This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Index 911 Assist™ ........44 Navigation features .....56 Notifications ........54 Accessing and using your USB port ..........30 Ambient mood/lighting ....55 AM/FM .........16 Pairing other phones ....40 A/V inputs ........35 Pairing your phone for the first time ..........37 Phone dependent features ..37 Cleaning the touchscreen ..10 Privacy information ....11 Customizing your home screen ...4...
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Index Traffic, Directions and Vehicle settings ......54 Information ........48 Voice recognition ......12 Vehicle health report ....46 Wi-Fi ..........52 2011 HMI-2 Gen 2 (ln1) Supplement, 1st Printing USA (fus)
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