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Contents
Welcome to BT Inspiration –
An introduction to your new BT Inspiration System and its documentation
Featurephone basics
Your BT Inspiration Featurephone
Facility menus and scroll keys
Facility activation keys
Programmable keys
Function group keys
Programme P
Personal speed list
Handsfree-answerback
Key programming
Headset mode
Ringing Options
Contrast Options
System Programming
!
MESSAGE -
"
DIRECTORY -
ISDN
Volume, mute and handsfree keys
Using the VOLUME key
Using the HANDSFREE key
Using the MUTE key
EDIT and Scroll keys
Using the Scroll keys
Ringing/message waiting indicator light
Featurephone display
Idle Display Content
Basic uses of the display
Feature activation
Time and date
Keyed digits
Internal call extension number/name
Messages
Features
Caller Display Service (CDS/CLI)
Featurephone Programming
Programming your personal directory
To enter the name
To dial a number from your Personal Directory
Display messages
Using your Featurephone with a Headset
Using your phone in Headset mode
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Table of Contents
Related Manuals for BT Featurephone
Summary of Contents for BT Featurephone
- Page 1 Contents PAGE Welcome to BT Inspiration – An introduction to your new BT Inspiration System and its documentation Featurephone basics Your BT Inspiration Featurephone Facility menus and scroll keys Facility activation keys Programmable keys Function group keys Programme P Personal speed list...
- Page 2 Contents PAGE Featurephones making and answering calls Making and answering calls To make an external call To make an internal call To answer a call Deflecting a call Placing an external call on hold To transfer a call to another extension To transfer a call to an external number To make an external consultation call System Programming...
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Page 3: Table Of Contents
Standard telephone operation System speed dial numbers Time and Date Voice Mail Standard telephone basics Using a fax machine with your BT Inspiration BT’s Select Services Forward recall Using Caller Display and Calling Line Identity Services (CDS, CLI) Displayed Information... - Page 4 Door Intercom Answering a door Intercom call Programming a door intercom Opening the door (doorstrike) Doorstrike mechanism connection BT Inspiration ISDN Services Multiple Subscriber Numbering (MSN)/Direct Dialling In (DDI) Programming MSN/DDI numbers Calling Line Identity (CLI) services Calling Line Identity Presentation (CLIP)
- Page 5 Appendix C (exchange line facilities) Incoming ringing patterns Incoming ring day service Incoming ring night service Outgoing line access Appendix D (BT Inspiration systemwide speed dial number record) Appendix E BT Inspiration Call Restrictionst Call barring class of restrictions Call barring day...
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Page 6: An Introduction To Your New Bt Inspiration System And Its Documentation
Welcome to BT Inspiration AN INTRODUCTION TO YOUR NEW BT INSPIRATION SYSTEM AND ITS DOCUMENTATION The first thing you should know is that your BT Inspiration system is easy to use. Using this guide BT Inspiration has a wide range of time- Throughout this guide, you will find a description of saving, efficiency-improving features. -
Page 7: Featurephone Basics
You may program up to ‘ lip’ on top of the Featurephone if you need to move 12 numbers each with or without a name. -
Page 8: Headset Mode
(cont) Headset mode This key allows you to select the ISDN service CLIR. This feature allows you to put your Featurephone into When selected your telephone number is not presented headset operation mode. The phone should be equipped to the person you are calling. -
Page 9: Featurephone Display
Press HANDS FREE when you have finished Time and date programming. When your Featurephone is not in use, its display shows When programming a speed dial number, you may insert the time and date on the top line. You can set the time as a pause of 1.5 seconds between digits by pressing the... -
Page 10: Messages
Headset This feature enables you to leave an advisory message that will be displayed to any Featurephone calling your To use a headset with your Featurephone the handset will extension. need to be unplugged from the base and the headset plugged in the handset socket. -
Page 11: Featurephones Making And Answering Calls
Key the extension number (20 - 37), or key 0 for the not presented on the display, contact the system Operator. administrator or BT . If you have selected the internal call option, all the To make an external consultation call... -
Page 12: System Programming
System Programming MOST FREQUENT SYSTEM PROGRAMMING TASKS Setting time and date The Call restrictions section on page 27 includes a description of the System speed dial numbers - Class of From the programming position, press the Phone service override facility. This allows an extension to setup key and select ‘System programming’... -
Page 13: System Features (Continued)
System Features READ THESE PAGES TO FIND OUT MORE ABOUT WHAT BT INSPIRATION CAN DO FOR YOU Answer machine External conference See later section Answering Machine page 31 When on a call, select the ‘External conference’ display key. Select a free line and dial the external number. When Auto attendant the call is answered press the ‘Conference’... -
Page 14: To Set The Start And End Time For Night Service
From an standard telephone the code is 153. When administrator or BT . external divert is used a ‘#’ must be dialled after the Press the ‘Divert’ display key and select ‘Divert all calls’. -
Page 15: Do Not Disturb
If your phone is set to Do Not Disturb, anyone trying to (51-56) as if to select a line call you will receive busy tone. If the person trying to contact you has a Featurephone, ‘Do not disturb enabled’ Dial your lock code will appear on its display. -
Page 16: Group Hunting
System features (CONTINUED) You can programme extensions so that they are not Hot Line rung when a General call is placed Phones can be programmed so that they automatically From the programming position, press the phone dial a number when they go off hook. This can be any set up key and select ‘System programming’... -
Page 17: Dedicated Line
To activate Manager/Secretary working, it is necessary to Call Diversion to Secretary combine the Manager and Secretary phones as follows: When this key is pressed all calls to the Manager From the programming position, press the phone set extension will be diverted to the Secretary extension. up key and select ‘System programming’... -
Page 18: On Hold Options
In default all Featurephones may be paged. You can PA system page-protect a Featurephone to prevent it from being If there is a PA connected to your BT Inspiration, any paged from both of the Internal paging options. extension can make an announcement. -
Page 19: Phone Pick-Up
Enter the PIN and select ‘Extensions’ one is available. Select the ‘Pickup groups’ option On a Featurephone, press the ‘Ring back’ display Select the group and from the extension menu key when you have called a busy extension or select the extensions in the group dialled for a line when none is free. -
Page 20: To Enter The Name
System features (CONTINUED) To enter the name Press 2 once for A, twice for B, three times for C; press 3 once for D, twice for E, three times for F , and so on. Wait for two seconds for the cursor to move on or press the edit key to move to the next location. -
Page 21: Standard Telephone Basics
Lift the handset, or use Handsfree if it is available on This list shows the various feature codes available on a your telephone standard telephone with the BT Inspiration Obtain a free line in one of the following ways: In the following table, R means the Recall key. -
Page 22: Using A Fax Machine With Your Bt Inspiration
Using a fax machine with your BT Inspiration If your Inspiration is equipped with standard (PSTN) If you have a limited number of lines and wish to lines, it is recommended that one of the lines is receive standard calls and fax calls on the same line a allocated as a Fax line. -
Page 23: Bt's Select Services
BT Inspiration is compatible with all BT Select Services Forward recall that require tones to be sent to line, home banking, This feature is required if you are using BT Select voice message systems and the numerous services Services on standard telephone lines (PSTN), or if your now available via the telephone. -
Page 24: Using Caller Display And Calling Line Identity Services (Cds, Cli)
Featurephones free line and dials the displayed number. If the If your Featurephone is not ringing for the call, you extension is restricted from keying or if there is no line may examine the incoming call ID by selecting available, you will hear the busy tone ‘Examine I/C call’. -
Page 25: Associating Names And Extension Numbers With Cds Numbers
Associating Names and extension numbers with CDS To program the names to be associated with CDS numbers numbers Up to 30 names, each of a maximum of 10 characters From the programming position, press the phone set (including spaces), may be associated with telephone up key and select ‘System programming’... -
Page 26: Call Restrictions
Call restrictions Extensions access to outgoing lines You should program extensions into the Class appropriate for the type of calls the extension is This feature lets you decide which exchange lines each permitted to dial. If the extension is to be allowed to extension has access to for outgoing calls. -
Page 27: Class 5 And 6
Class 5 and 6 System speed dial numbers – Class of service override Codes in Class 5 are codes entered in Table 5 which when combined with Classes 2 and 3 are additional codes You may wish to allow restricted extensions to dial which are allowed to be dialled in the combined class. -
Page 28: Courtesy Service
Courtesy Service When activated, the Courtesy Service answers callers You can change the time during which a call will ring to the system automatically with a greeting. Lines must before being answered by the Courtesy Service. be programmed for the Courtesy Service feature. From the programming position, press the phone When a call rings in day service, if not answered manually set up key... -
Page 29: Using Voice Mail
Using Voice Mail If your system is equipped with a Voice Mail a number Retrieving messages left in your voice mail box of voice services can be programmed. These are If new voice messages have been left in your voice box individual mail boxes for extensions, system answering the Message light, on the top right hand corner of the machine, Auto Attendant and providing a customised... -
Page 30: Monitor Mode
Using Voice Mail (CONTINUED) Monitor mode Operation of voice mail boxes from standard telephones Monitor mode allows calls diverted to your mailbox, when your phone is free, to be relayed over the speaker Standard telephones can also be allocated a voice mail of your phone. -
Page 31: Answering Machine
Answering Machine Answering machine Examine answering machine password From the programming position, press the phone This feature allows you to turn on an answering set up key and select ‘System programming’ machine from extension 20. When turned on, the answering machine will answer calls ringing on those Enter the PIN and select ‘Extensions’... -
Page 32: Auto Attendant
Auto Attendant Dialling through to an extension ‘Night Service’ greeting (external callers) If a call is received when the system is in Night Service, the following standard greeting will be given to the The Auto Attendant feature allows callers to ring directly caller: ‘Thank you for calling. -
Page 33: Using A Door Intercom
Using a Door Intercom Door Intercom Opening the door (doorstrike) If you have a BT Inspiration door intercom, anyone If you have a doorstrike installed, select the ‘Open the visiting your premises can call you when they arrive, so Door’ display prompt. -
Page 34: Bt Inspiration Isdn Services
BT Inspiration ISDN Services If your Inspiration is connected to ISDN 2 lines there are For ACCESS 1 these are Index numbers 1-10 a number of additional services which you can provide For ACCESS 2 these are Index numbers 11-20 on the switch. -
Page 35: Calling Line Identity Presentation Restriction (Clir)
Calling Line Identity Presentation 3.1kHz extensions Restriction (CLIR) This is used when a modem or fax machine is connected to an extension and the unit is equipped Calling Line Identity Presentation Restriction (CLIR) with ISDN2 lines. allows you to prevent your number being displayed to the person you are calling when you make a call on From the programming position, press the phone your ISDN2 lines. -
Page 36: Isdn To The Desk
ISDN to the Desk The Inspiration can be equipped with an internal ISDN2 Incoming calls are presented to the internal ISDN circuit, which can be used to optimise the use of your circuits when one of the ISDN extension numbers is ISDN2 lines. -
Page 37: Call Manager
Example of the standard call manager screen. from a Personal Computer (PC). One Call manager kit must be purchased for each Featurephone. There is no limit to the number of Featurephones that can use Call Manager. Call Manager also provides you with the following additional facilities: •... -
Page 38: Using The Call Logging Interface Module
Calls are printed out in the following format as they are If you are connecting a PC or printer to your BT completed: Inspiration the speed at which data is sent to the PC or printer can be set at 4800,9600 or 19200BPS. -
Page 39: Power Failure Options
Line 5 is switched to extension 31 Line 7 is switched to extension 37 Note: The Featurephone will not work when the power has failed so the extensions must be connected to standard telephones when the lines are switched to them. -
Page 40: Miscellaneous Features
Miscellaneous features not covered elsewhere Alternative Routing Extension disconnect If your BT Inspiration is connected to different network This allows you to disable unused extensions from suppliers lines or if you want to make use of a different service. Once disabled any Featurephone keying that network suppliers service using your standard lines you extension will receive ‘Invalid’... -
Page 41: Line Key Light
Line key light From the programming position, press the phone set up key and select ‘System programming’. When a call is placed on system hold you can decide if the Enter the PIN and select ‘Lines’. line light is flashing or steady on all other Featurephones. Select ‘Outgoing groups’. -
Page 42: Pstn Programming
01- 30 10 seconds (CDS not set) Fax detection See ‘Using a fax machine with your BT Inspiration’ for more information (Fax detection not set) Reset options Note. This is the complete system-reset option, not the individual extension reset feature. -
Page 43: Administration Programming
Administration programming Programming via a Featurephone When ‘System’ is selected the following options are available The BT Inspiration can be programmed from an extension position equipped with a Featurephone. In Feature Default Time and date 12:00 01.01.1999 default the programming position is Extension 20. - Page 44 Administration programming (CONTINUED) When ‘Extensions’ is selected the following options When ‘Lines’ is selected the following options are are displayed displayed Feature Default Feature Default Name programming Day ringing phones 20-27 programmed programmed Restriction Classes All extensions Night ringing phones 20-27 in Class 1 programmed...
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Page 45: Help
Possible cause: Either the modem is not configured with How do I use ‘Speed Dial’ from my extension, when I a line access code or a Featurephone is on the same key ‘9’ followed by the code 7001 it doesn’t work. -
Page 46: Appendices
Appendix A VOICE SERVICES ON THE BT INSPIRATION (Brief description of all the services) Fax detect The answering machine service is turned on and off at extension 20. All messages received are stored in a This service gives the caller a message stating that if they system box which is controlled by extension 20, the are sending a fax they should press the send key. -
Page 47: Appendix B (Remote Programming And Support)
BT Inspiration programming needs thus enabling you to devote your time to your business. We can access your BT Inspiration system remotely and ‘software configure’ the system to your requirements. This is the remote moves and changes service, contact the BT Sales office for details. -
Page 48: Appendix C (Exchange Line Facilities)
Appendix C EXCHANGE LINE FACILITIES Incoming Ringing Patterns. Incoming Ring Day Service. Line Number 1 Line Number 2 Line Number 3 Line Number 4 Line Number 5 Line Number 6 Incoming Ring Night Service. Line Number 1 Line Number 2 Line Number 3 Line Number 4 Line Number 5... -
Page 49: Appendix D (Bt Inspiration Systemwide Speed Dial Number Record)
Appendix D BT INSPIRATION SYSTEMWIDE SPEED DIAL NUMBER RECORD... -
Page 50: Appendix Ebt Inspiration Call Restrictionst
Appendix E BT INSPIRATION CALL RESTRICTIONS Call Barring Class of Restrictions. Class 1 None Class 2 International Class 3 International & National Class 4 Internal only & Emergency Class 5 Class 6 Call Barring Day Class 1 Class 2 Class 3... -
Page 51: Glossary
PSTN Display message Public Switched Telephone Network. One of nine messages that can be displayed to any Featurephone calling your extension. You can set an advisory message from an standard telephone, although you cannot Select Services check its content. You can also set your own message if you wish. -
Page 52: Volume, Mute And Handsfree Keys
Glossary Programming a door intercom Call barring day/night Greeting Programming the groups Call diversion to secretary Group Hunting Programming via a Featurephone Call logging information – enable/disable Programming your personal directory Call manager Call restrictions HELP Call waiting tone Handsfree key...
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