8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 1 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 BT Falcon User Guide...
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8375 Falcon UG Issue 2 [2] Section 12/9/07 15:30 Page 2 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Welcome… to your BT Falcon VoIP Telephone • 6-Line LCD display • Integrated 2 port 10/100 Ethernet switch •...
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Business PSTN billing address, this may not be where the call was originated. 12/9/07 15:30 Page 3 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Section Got everything? • BT Falcon VoIP telephone • Handset •...
Entering details into the phone book ..19 Making a call using the Phone Book..20 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07...
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Guarantee ......41 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice...
Attach the stand to the underneath of the telephone by inserting the short tabs into the smaller holes at the back first and then inserting the longer tabs into the larger, front holes. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07...
If your network supports power over Ethernet (PoE) your BT Falcon can be powered from a powered Ethernet switch via the Ethernet cable. In this case the mains power adapter is not required.
When the power and Ethernet connections are made to your BT Falcon it will automatically connect to the BT Broadband Voice service. The lights on the phone will flash and the display will show... Your BT Falcon is registering with the Broadband Voice service, which may take several minutes.
Handset Makes and receives calls. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 9 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
LCD screen Main display 22/05/07 09:15:21 Press the left or right scroll function keys If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 10 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
Do Not Disturb DNDst Contrast adjustment Down If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 11 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
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Remove a conference participant Remove Save the chosen setting Save If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 12 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
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UnHold Contrast adjustment View more detailed information View If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 13 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
Headset Mute Green F1–F10 Green If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 14 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 CONDITION...
8375 Falcon UG Issue 2 [2] Entering characters You can enter characters on the BT Falcon by using the numerical keypad, in the same way as when text messaging on a mobile phone. Below are listed the keys of the numerical keypad and opposite them the letters and characters that they enter.
Display during a call Soft key option 1 Soft key option 2 Soft key option 3 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 16 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
Switching from one mode to another Telephone handset Handsfree Headset If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 17 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
, listen for the dial tone and key in the number using the dialling pad. Enter the number using the dialling pad and press If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07...
6. Use scroll function key 7. Press soft key Edit 8. Enter telephone number (numeric length 24 characters max length) and press If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 19 BT Falcon UG –...
3. Choose the required name/number from the list then, as required, pick up handset, or press soft or function key Dial If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 20 BT Falcon UG –...
Making a call using Short Code dialling (Speed dialling) 1. Press appropriate 2. As required, pick up handset, or press soft key or function key If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 21 BT Falcon UG –...
1. Press soft key Reject Note Any Voice Mail messages can be retrieved by dialling 1571. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 22 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
View 5. To return the call: Lift handset, or press soft key If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 23 BT Falcon UG –...
Unhold Soft key option 1 Soft key option 2 Soft key option 3 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 24 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 to put call on hold.
) or press soft key EndCal 4. To transfer the call without talking to the called number, press soft key If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 25 BT Falcon UG –...
2. Use scroll key to find the 3. Press soft key Remove If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 26 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
Option 2. Each press of the Change If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 27 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 soft key then the soft key.
8375 Falcon UG Issue 2 [2] Using the phone Auto Answer By turning on Auto Answer your BT Falcon will answer an incoming call after a preset time. To turn on Auto Answer: 1. Press the key, Option 2. Press the Edit soft key and enter the time in seconds for the answer delay.
1. Press the key, Option 2. Enter the time in seconds for the required delay. Press If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 29 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
Option - Forever 4. Press soft key to confirm. The idle screen displays If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 30 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
10. Press soft key to confirm. The idle screen displays Phone Lock By turning on Phone Lock no calls can be made from your BT Falcon. When a call is attempted the display will show Wrong Number! set and clear (see Setting the password to lock the phone, page 38).
8375 Falcon UG Issue 2 [2] Using the phone Reboot This option forces your BT Falcon to carry out a full system reboot and will only be required if requested by the BT Helpdesk or your system administrator. 1. Press the...
Mute 1. Press during the conversation to put the telephone on mute. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 33 BT Falcon UG –...
Using the phone Config menu list Menu Config If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 34 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
2. Select a language using the 3. Press the soft key to confirm. Save If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 35 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
2. Using the keypad enter the hours then the minutes. 3. Press the soft key to confirm. Save If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 36 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
2. Use the soft keys to change the contrast and press the Down level is reached. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 37 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
Change 4. Press the soft key. Back If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 38 BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375...
3. Enter the required phone number using the keypad and confirm with the Viewing the status of the BT Falcon This information may be requested by the BT Helpdesk if you require support for your BT Falcon. 1. Press the...
Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 40 BT Falcon UG –...
• This guarantee does not affect your statutory rights. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 12/9/07 15:30 Page 41 BT Falcon UG –...
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