Out of Warranty Service
If the warranty period for your product has expired, if the unit was damaged by
misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your unit may be
serviced or replaced for a flat fee.
To return your product for out of warranty service, contact Xantrex Customer
Service for a Return Material Authorization (RMA) number and follow the
other steps outlined in "Return Procedure" on page 34.
Payment options such as credit card or money order will be explained by the
Customer Service Representative. In cases where the minimum flat fee does not
apply, as with incomplete units or units with excessive damage, an additional
fee will be charged. If applicable, you will be contacted by Customer Service
once your unit has been received.
Information About Your System
As soon as you open your Duracell® Digital Inverter 800 package, record the
following information and be sure to keep your proof of purchase.
❐
Serial Number
❐
Product Number
❐
Purchased From
❐
Purchase Date
34
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813-0807
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