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Troubleshooting Chart
Before you call for
service,
determine the symptoms and make a few simple checks shown below.
Symptoms
Check
Picture
Sound
fI]
~~~
:·.i
.
.
..
,I;:
~:: :
""
-
ANTENNA LOCATION
AND/OR
CONNECTION
-.
SNOWY PICTURE
NOISY SOUND
[jJ
~~)t
-
ANTENNA
DIRECTION
AND/OR LOCATION
-.
-
ANTENNA
LEAD-IN
WIRE
MULTIPLE IMAGE
NORMAL SOUND
~
~~~
.
_. _
r
•
_
w,
.
-.
.
...
-
ELECTRICAL APPLIANCES
,
LIGHTS
,
CARS AND TRUCKS
::
...
';"
.
.
::
::
"
..
...
.
.. .
.
<,
-
DIATHERMY AND OTHER MEDICAL EQUIPMENT
.
.
-
.
...
INTERFERENCE
NOISY SOUND
lID
~
-
VOLUME CONTROL SETTING
-
MUTE CONTROL (IF APPLICABLE
)
-
TRY ANOTHER CHANNEL
NORMAL PICTURE
NO SOUND
-
TV SPEAKERS (IF APPLICABLE) IN THE OFF MODE
[[]
~~~
:
· f::.~
.
:
:
:
<.
-
TV OR CABLE TUNING MODE SET TO PROPER SETTING
""
-.
-
ANTENNA INPUT CORRECT (IF APPLICABLE)
NO VIDEO
NOISY SOUND
II
~
-
CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET
-
BRIGHTNESS & AUDIO CONTROLS SET PROPERLY
-
TRY ANOTHER CHANNEL
NO PICTURE
NO SOUND
[j]
rCJ!)t
-
COLOR CONTROL SETTINGS
<,
-
TRY ANOTHER CHANNEL
NO COLOR
NORMAL SOUND
II
~
-
RECEIVER IN VIDEO MODE WITH NO SIGNAL
BLUE PICTURE
NO SOUND
III
~~~ " ..
-
CC (CLOSED CAPTION) IN TEXT MODE
-.
-
SELECT CAPTION
OFF
MODE TO ELIMINATE BLACK BOX
BLACK BOX IN
SOUND
PICTURE
Should this unit turn ON
momentarily
and then turn OFF, or fail to
operate,
unplug the AC cord and contact your
Authorized Servicer for
repairs.
Power Loss
Prolonged power interruption causes the following features to reset to their factory preset state.
FEATURE
POWER
VOLUME
CHANNEL
PROGRAM MEMORY
VIDEO MENUS
AUDIO MENUS
STEREO/SAP/MONO
FACTORY PRESET STATE
OFF
APPROX.-1/3
CH03
UNPROGRAMMED
NORMALIZED
NORMALIZED
STEREO
FEATURE
CLOCK
SLEEP TIMER
TIMER
TV/ANT-CABLE
TVNlDEO
NOISE REDUCTION
FACTORY PRESET STATE
NOT SET
NO/OFF
NO/OFF
CABLE
TV
OFF
-35-
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