ECHO
TROUBLESHOOTING
WARNING: All servicing and troubleshooting of gas controls and high voltage circuits should be done by a
qualified service technician.
As a guide to help you understand the functioning and potential problem areas in your heater, use the following
chart. When in doubt, do not hesitate to call your service representative or the gas supplier who furnishes you
with natural gas or propane.
PROBLEM
Pilot will not light
Main burner does not come on
Thermostat does not work
Flame is dirty and orange, and glass is sooty
Flames are too short
CAUTION
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
POSSIBLE CAUSE
A gas shut-off valve is turned off
The gas control valve is turned to pilot
The gas control valve wasn't pushed in and/or the
igniter wasn't pushed repeatedly
The pilot has gone out
The burner on/off switch is turned off
The thermostat is disconnected or set too high
Pilot has gone out
On/Off switch is turned to Off
Thermostat is set too high
Logs are not placed properly or something may be
obstructing burn
Air adjustment may be required by a service
technician
Hi/Lo flame adjust knob is turned too low (see
diagram #23)
37
DIRECT VENT GAS HEATER