Caller Id Alphanumeric Id; Caller Id / Ani / Dnis Number Storage; Caller Id Trunks; Conversation Recording - Iwatsu Omega-Phone Adix APS Owner's Manual

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CALLER ID ALPHANUMERIC ID

Caller ID numbers may be assigned a 16-character alphanumeric ID to
identify the calling party, calling party's telephone number, type of call, or
purpose of call. (Note: Caller ID calls are often transmitted by the telephone
company with both a number and a alphanumeric ID.) The Caller ID
alphanumeric ID is displayed on the station LCD when a call is received on a
Caller ID trunk. A call can be routed to a station, master hunt group, or
voice mailbox according to the Caller ID information received.

CALLER ID / ANI / DNIS NUMBER STORAGE

When a call is received on a caller ID (IX-8CITK) or ANI (IX-T1DTI) line,
the ADIX APS will capture and store in the system memory information
about the caller received with the call. This information includes the caller's
telephone number and name, date and time of the call, trunk number, and
destination station. This information can be output as a system event code or
to SMDR. Information for the 500 most recent calls can be stored in the
system memory on a first in, first out basis. Two modes of storage are
available for this feature:
S
Abandon Call Storage
S
All Call Storage
Abandon Call Storage. When Abandoned Calls Only is selected as the storage
mode for this feature, information will only be stored for the following types
of calls:
S
Caller hangs up or is disconnected before the call is answered.
S
Caller hangs up or is disconnected while on hold or during hold recall.
S
Caller hangs up or is disconnected during camp-on transfer or
camp-on recall.
All Call Storage. When All Call is selected as the storage mode for this
feature, the system will capture and store information about the caller
received with the 50 most recent calls on caller ID or ANI lines.

CALLER ID TRUNKS

ADIX will support Caller ID trunks provided by the phone company. The
IX-8CITK card is required for caller ID operation.

CONVERSATION RECORDING

The Conversation Recording feature allows an ADIX station user to record a
station-to-station, outside line, or conference call to voice mail. This feature
is available at any station that has been assigned a Conversation Recording
REC key. For instructions on recording a conversation see Section 3.
ADIX APS SYSTEM FEATURES - 43

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