Return Procedure - Duracell Digital inverter 400 Owner's Manual

Return Procedure

Suggested method
Direct to place of purchase
Please return your Duracell® Digital Inverter 400 directly to the place of
purchase, preferably using the original box and packing materials.
Alternative Method
Direct to Xantrex
In the event that you no longer have access to the retail outlet that you purchased
your Duracell® Digital Inverter 400 from, you may return the product to
Xantrex.
1. Package the unit safely, preferably using the original box and packing
materials. Please ensure that your product is shipped fully insured in the
original packaging or equivalent. This warranty will not apply where the
product is damaged due to improper packaging.
2. Include the following:
• The RMA number supplied by Xantrex Technology, Inc. clearly
marked on the outside of the box.
• A return address where the unit can be shipped. Post office boxes are
not acceptable.
• A contact telephone number where you can be reached during work
hours.
• A brief description of the problem.
3. Ship the unit prepaid to the address provided by your Xantrex customer
service representative.
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