Duracell Digital inverter 400 Owner's Manual page 38

How do you get service?
If your product requires troubleshooting or warranty service, contact your
dealer.
If you are unable to contact your dealer, or the dealer is unable to provide
service, contact Xantrex directly at:
Telephone: 1 408 987 6359
Web: www.xantrex.com/support
Direct returns may be performed according to the Xantrex Return Material
Authorization Policy described in your product manual. For some products,
Xantrex maintains a network of regional Authorized Service Centers. Call
Xantrex or check our website to see if your product can be repaired at one of
these facilities.
What proof of purchase is required? In any warranty claim, dated proof of
purchase must accompany the product and the product must not have been
disassembled or modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the product at
point of sale to the end user, or
• The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
• The dated invoice or purchase receipt showing the product exchanged
under warranty
What does this warranty not cover? This Limited Warranty does not cover
normal wear and tear of the product or costs related to the removal, installation,
or troubleshooting of the customer's electrical systems. This warranty does not
apply to and Xantrex will not be responsible for any defect in or damage to:
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