Universal Serial Bus (Usb) Specific Problems - Dell 2407WFP User Manual

Documentation
NOTE: When choosing DVI-D mode,

Universal Serial Bus (USB) Specific Problems

SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE
USB interface is not USB peripherals are not working
working
High Speed USB 2.0 High Speed USB 2.0 peripherals
interface is slow. working slowly or not at all.
Dell™ Soundbar (Optional) Troubleshooting
COMMON WHAT YOU
SYMPTOMS EXPERIENCE
No Sound No power to Soundbar -
the power indicator is off.
(built-in DC power supply.
i.e. 2407WFP)
No Sound Soundbar has power -
power indicator is on.
Distorted Sound Computer's sound card is
used as the audio source.
Distorted Sound Other audio source is
used.
Unbalanced Sound from only one side
Sound Output of Soundbar
http://support.dell.com/support/edocs/monitors/2407WFP/en/solve.htm
function is not available.
Auto Adjust
POSSIBLE SOLUTIONS
Check that your monitor is powered ON.
Reconnect the upstream cable to
your computer.
Reconnect the USB peripherals (downstream
connector).
Switch off and then turn on the monitor
again.
Reboot the computer.
Check that your computer is USB 2.0
capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to
your computer.
Reconnect the USB peripherals (downstream
connector).
Reboot the computer.
POSSIBLE SOLUTIONS
Turn the Power/Volume knob on the Soundbar clockwise to the
middle position; check if the power indicator (green LED) on
the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged
into the monitor.
Confirm that the monitor has power.
If the monitor has no power, see
for monitor common problem.
Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or
MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a
higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD
player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into
the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-
clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD
player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into
the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-
clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into
the jack of the sound card or audio source.
Set all Windows audio balance controls (L-R) to their
midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD
Monitor Specific Troubleshooting
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12/10/2007