Troubleshooting Chart - NETGEAR ProSafe GS748T Hardware Installation Manual

Troubleshooting Chart

The following table lists symptoms, causes, and solutions of possible problems.
Symptom
Power LED is off.
Link LED is off or
intermittent.
File transfer is slow or
performance degradation
is a problem.
A segment or device is
not recognized as part of
the network.
ACT LED is flashing
continuously on all
connected ports and the
network is disabled.
GS748T Gigabit Smart Switch
Cause
No power is received.
Port connection is not
working.
Half-duplex or full-duplex
setting on the switch and
the connected device are
not the same.
One or more devices are
not properly connected,
or cabling does not meet
Ethernet guidelines.
A network loop
(redundant path) has
been created.
28
Solution
Check the power cord connections and the
connected device. Ensure all cables used are correct
and comply with Ethernet specifications.
Check the crimp on the connectors and make sure
that the plug is properly inserted and locked into the
port at both the switch and the connecting device.
Ensure all cables used are correct and comply with
Ethernet specifications. Check for a defective
computer adapter card, cable, or port by testing them
in an alternate environment where all products are
functioning.
Make sure the attached device is set to
auto-negotiate.
Verify that the cabling is correct. Ensure all
connectors are securely positioned in the required
ports. Equipment may have been accidentally
disconnected.
Break the loop by ensuring that there is only one
path from any networked device to any other
networked device. After you connect to the switch
management interface, you can configure the
Spanning Tree Protocol (STP) to prevent network
loops.