Utax CLP 3416 Instruction Handbook Manual
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Utax CLP 3416 Instruction Handbook Manual

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CLP 3416 | 3524
INSTRUCTION HANDBOOK
BASIC
COLOUR PRINTER

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  • Page 1 CLP 3416 | 3524 INSTRUCTION HANDBOOK BASIC COLOUR PRINTER...

  • Page 3: Table Of Contents

    Contents Installation Unpacking the printer ............1-2 Installing the Toner Container and Waste Toner Box .
  • Page 4 Contents BASIC OPERATION GUIDE...

  • Page 5: Legal And Safety Information

    Legal and Safety Information CAUTION: NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION. Notice on Software SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER'S EMULATION MODE. The printer is factory-set to emulate the PCL. The emulation mode can be changed by following the procedures described in The Using the Operator Panel in the Advanced Operation Guide.
  • Page 6 This product uses PeerlessPrintXL to provide the HP LaserJet compatible PCL 6 language emulation. PeerlessPrintXL is a trademark of The Peerless Group, Redondo Beach, CA 90278, U.S.A. This product was developed using the Tornado™ Real Time Operating System and Tools from Wind River Systems. ®...
  • Page 7 License Agreements IBM Program License Agreement THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND.
  • Page 8 Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. 3. Limitation of Remedies IBM's entire liability under this license is the following; For any claim (including fundamental breach), in any form, related in any way to this license, IBM's liability will be for actual damages only and will be limited to the greater of: the equivalent of U.S.
  • Page 9 Agfa Monotype License Agreement “Software” shall mean the digitally encoded, machine readable, scalable outline data as encoded in a special format as well as the UFST Software. You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and versions of letters, numerals, characters and symbols (“Typefaces”) solely for your own customary business or personal purposes at the address stated on the registration card you return to Agfa Japan.
  • Page 10 ABUSE OR MISAPPLICATION OF THE SOFTWARE AND TYPEFACES. New York, U.S.A. law governs this Agreement. You shall not sublicense, sell, lease, or otherwise transfer the Software and/or Typefaces without the prior written consent of Agfa Japan. Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or subparagraph (c)(1)(ii), as appropriate.

  • Page 11: Interface Connectors

    Compliance and Conformity Interface connectors IMPORTANT: Be sure to power off the printer before connecting or disconnecting an interface cable. For protection against static electricity discharge to the printer's internal electronics through the interface connector(s), cover any interface connector that is not in use with the protective cap supplied.
  • Page 12 NOTE: Use shielded interface cables. Cautionary Labels The printer bears any of the following labels. For Europe, Asia, and other countries (except U.S.A. and Canada) Ozone concentration The printers generate ozone gas (O ) which may concentrate in the place of installation and cause an unpleasant smell.
  • Page 13 22848 Norderstedt, Germany Declares that the product Product name: Color Page Printer Model number: CLP 3416/3524 (as tested with enhancement optional units; Duplex unit DU-300/DU-301, Paper Feeder PF-60) Conforms to the following product specifications: EN 55 022: 1998 Class B...
  • Page 14 The manufacturer and its merchandising companies retain the following technical documentation in anticipation of the inspection that may be conducted by the authorities concerned. User’s instruction that conforms to the applicable specifications. Technical drawings. Descriptions of procedures that guarantee conformity. Other technical information.

  • Page 15: Energy Star

    7779. Disclaimer UTAX GmbH will not be liable to customers or any other person or entity for any loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us, including but not limited to, any...
  • Page 16 The goal of GEEA is efficient use of energy. This product has a high-efficiency profile and meets the criteria for receiving the GEEA-Label. CLP 3524 CLP 3416 Initial Auto Sleep Setting 15 minutes (30 minutes) 15 minutes (30 minutes) Power Consumption...

  • Page 17: Installation Precautions

    Installation Precautions Environment CAUTION: Avoid placing the printer on or in locations which are unstable or not level. Such locations may cause the printer to fall. This type of situation presents a danger of personal injury or damage to the printer. Avoid locations with humidity or dust and dirt.
  • Page 18 Power Supply/Grounding the Printer WARNING: Do not use a power supply with a voltage other than that specified. Avoid multiple connections in the same outlet. These types of situations present a danger of fire or electrical shock. Plug the power cord securely into the outlet. If metallic objects come in contact with the prongs on the plug, it may cause a fire or electric shock.

  • Page 19: Other Precautions

    Other Precautions Connect the power plug to the closest outlet possible to the printer. Handling of Plastic Bags WARNING: Keep the plastic bags that are used with the printer away from children. The plastic may cling to their nose and mouth causing suffocation.

  • Page 20: Precautions For Use

    Precautions for Use Cautions when Using the Printer • Do not place metallic objects or containers with water (flower vases, flower pots, cups, etc.) on or near the printer. This type of situation presents a danger of fire or electrical shock should they fall inside. •...
  • Page 21 Other Precautions • Do not place heavy objects on the printer or cause other damage to the printer. • Do not open the top/left/rear cover, turn off the main switch, or pull out the power plug during printing. • During printing, some ozone is released, but the amount does not cause any ill effect to one's health.

  • Page 22: For More Information

    For More Information... Item Description Installation Guide (paper manual) Describes the printer setup procedure. Basic Operation Guide (this manual) Guides you through topics concerning the operations and maintenance of the printer. The following documents are stored in the CD-ROM as PDF documents. Advanced Operation Guide Guides you through topics concerning loading paper, using the operator panel as well as describing the options available and the...
  • Page 23 Conventions This manual uses the following conventions Convention Description Example Italic Typeface Used to emphasise a key word, A Completed message displays and the phrase or message. In addition, Copy Basic screen returns. references to other publications are displayed in italic typeface. Notes Used to provide additional or NOTE:...
  • Page 24 xxii BASIC OPERATION GUIDE...

  • Page 25: Installation

    1 Installation This chapter contains explanations on the following topics: • Unpacking the printer ........... 1-2 • Installing the Toner Container and Waste Toner Box ... 1-4 • Making the connections..........1-7 BASIC OPERATION GUIDE...

  • Page 26: Unpacking The Printer

    Installation Unpacking the printer Unpack the printer and all its included components. Be sure to hold the right and left sides of the printer when carrying it, as shown in the illustration. U.S.A./Canada European/Pacific countries Remove the packing cover and all packing tapes. Packing cover Packing tape BASIC OPERATION GUIDE...
  • Page 27 Installation Check the parts and components. Printer Documents and software Installation Guide Basic Operation Guide (this guide) CD-ROMs Magenta toner container Cyan toner container Yellow toner container Black toner container Waste toner boxes (one is a spare) Power cord Install the toner container and waste toner box (see Installing the Toner Container and Waste Toner Box on page 1-4).

  • Page 28: Installing The Toner Container And Waste Toner Box

    Installation Installing the Toner Container and Waste Toner Box Close the paper transfer unit tightly. Open the top cover and remove the packing item. In this example, it is assumed that you are installing the black toner container. Packing item Make sure that the side of the toner container with the markings (caution notes, etc.) are facing downward, and shake the...
  • Page 29 Installation Install the toner container by pushing down on the container until it clicks firmly into place. Apply light pressure to the toner Lock lever container and push the blue lock lever on the toner container back towards the locked symbol as far as it will go.
  • Page 30 Installation Install the waste toner box into the printer as shown in the figure by setting the bottom of the box into the receptacle, and then pushing down on the box until it snaps firmly into place. Make sure that the waste toner box is correctly inserted and close the left cover.

  • Page 31: Making The Connections

    Installation Making the connections Connect the printer to your USB Interface computer. (The connecting cable is sold separately.) Parallel Interface Network Interface (Ethernet) Connect the provided power cord to a power outlet. Power Cord Connector Turn on ( | ) the printer’s power switch (located on the left side of the printer).
  • Page 32 Installation BASIC OPERATION GUIDE...
  • Page 33 2 Machine Parts This section provides explanations and illustrations for you to determine the parts and their functions. Try to be familiar with the names and functions of these parts for correct use and optimal performance. This chapter contains explanations on the following topics: •...

  • Page 34: Machine Parts

    Machine Parts Components at the Front of the Printer Operator Panel Used to specify printer functions and display the printer operating status. Top Cover When open, this cover gives you access to the internal component for replacing toner containers. MP (Multi-Purpose) Tray The MP tray holds up to 100 sheets of paper (80 g/m²).

  • Page 35: Components At The Left Of The Printer

    Machine Parts Components at the Left of the Printer Top Tray This tray receives printouts face down. Power Switch This switch turns printer power on and off. Left Cover This cover needs to be opened when replacing the waste toner box or cleaning the main charger units.

  • Page 36: Internal Components

    Machine Parts Internal Components Magenta Toner Container This container holds magenta (M) toner. You must replace the container when the toner runs out. Cyan Toner Container This container holds cyan (C) toner. You must replace the container when the toner runs out. Yellow Toner Container This container holds yellow (Y) toner.

  • Page 37: Components At The Rear Of The Printer

    Machine Parts Components at the Rear of the Printer Vents Air is purged through these vents to cool down the inside. Memory Card Slot This slot receives a memory card. A memory card can hold fonts, macros, forms, etc., that can be downloaded in the printer’s memory.
  • Page 38 Machine Parts Option Interface Slot (Network/Serial) This slot can be used to hold the optional network interface card, a hard disk or the serial interface board kit. For details, see the Options section of the Advanced Operation Guide. Parallel Interface Connector This connector is for a standard Centronics parallel interface cable from the computer.

  • Page 39: Printing Operation

    3 Printing Operation This chapter contains explanations on the following topics: • Loading Printer Driver ..........3-2 • Printing from Application Software ....... 3-3 BASIC OPERATION GUIDE...

  • Page 40: Loading Printer Driver

    Printing Operation Loading Printer Driver Ensure the printer is plugged in and connected to the PC before installing the printer driver from the CD-ROM. Switch on the PC and activate Windows. NOTE: If the Welcome to the Found New Hardware Wizard dialog box displays, select Cancel.

  • Page 41: Printing From Application Software

    Printing Operation Printing from Application Software The steps required to print a document created with an application are explained below. You can select the printing Paper Size and Output Destination. Load the paper required into the paper cassette. From the application File menu, select Print. The Print dialog box displays. Click the drop down list of printer names.
  • Page 42 Printing Operation BASIC OPERATION GUIDE...

  • Page 43: Maintenance

    4 Maintenance This chapter contains explanations on the following topics: • General Information............4-2 • Toner Container Replacement........4-3 • Cleaning the Printer............4-8 • Replacing the Waste Toner Box ......... 4-15 BASIC OPERATION GUIDE...

  • Page 44: General Information

    Maintenance General Information This chapter describes basic maintenance tasks you can perform on the printer. You can replace the following component according to the printer’s display: • Toner Kits • Waste Toner Box Also, the following parts need periodic cleaning: •...

  • Page 45: Toner Container Replacement

    Maintenance Toner Container Replacement Frequency of toner container replacement The life of the toner containers depends on the amount of toner required to accomplish your printing jobs. When 5% coverage (a typical business document) of individual toner colors is assumed for A4 or letter size paper: •...

  • Page 46: Understanding Messages Requesting Toner Container Replacement

    Maintenance Understanding Messages Requesting Toner Container Replacement The printer displays messages for individual colors at two stages of toner usage. This message is automatically alternated with the other printer message (such as Ready): • When the printer becomes low on toner, for example in the cyan container, the printer displays the message Toner low C, M, Y, K as the first caution.
  • Page 47 Maintenance Open the top cover. Magenta (M) Top Cover Cyan (C) Yellow (Y) Black (K) Pull the blue lock lever on the toner container forward towards the unlocked symbol. Lock Lever Carefully remove the old toner container from the printer. BASIC OPERATION GUIDE...
  • Page 48 Maintenance Put the old toner container in the plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal. Plastic Bag Take the new toner container out of the toner kit. Shake the new toner container 5 or 6 times as shown in the figure in order to distribute the toner evenly inside the container.
  • Page 49 Maintenance Push down on the top of the toner container to install it firmly in place. Pull the blue lock lever on the toner container back towards the locked symbol as far as it will go. Lock Lever Use the same procedure to replace the other color toner containers. Close the top cover.

  • Page 50: Cleaning The Printer

    Maintenance Cleaning the Printer The following parts must be cleaned each time the toner container and waste toner box are replaced: • Main charger wire • Main charger grid • Advanced beam array lens • Registration roller In addition to this, it is recommended that the main charger wire and registration roller are cleaned periodically at least once a month.
  • Page 51 Maintenance Open the left cover. Left Cover First clean the main charger wire. Grasp the green wire cleaner knob. Gently pull the wire cleaner knob out and push it back in. Repeat this 2 to 3 times. After cleaning, make sure you restore the wire cleaner knob to its home position.
  • Page 52 Maintenance NOTE: The pad of the grid cleaner contains water. Clean the grid quickly so that the pad may not dry off. Lift up slightly on the main charger unit and pull it out a short distance as shown in the figure below. Main Charger Unit Attach the grid cleaner to the printer with the pad facing up.

  • Page 53: Cleaning The Advanced Beam Array Lenses

    Maintenance Gently pull the main charger handle out and push it back in. Repeat this 2 to 3 times. These movements clean the grid. After cleaning, make sure you restore the main charger unit to its home position. Main Charger Unit NOTE: If the main charger unit is not restored to its home position, the corresponding color will be printed over the whole page.
  • Page 54 Maintenance Grasp the tab of the green lens cleaner knob. Gently pull the lens cleaner knob out and push it back in. Repeat this 2 times. Lens Cleaner Knob Push the lens cleaner knob back in completely. After cleaning, make sure you restore the lens cleaner knob to its home position.

  • Page 55: Cleaning The Paper Transfer Unit

    Maintenance Once you are finished cleaning all 4 lenses, close the left cover. Cleaning the Paper Transfer Unit Print problems such as soiling of the reverse side of printed pages may occur if the paper transfer unit becomes dirty. To clean the paper transfer unit, you must use the cleaning cloth included in the toner kit.
  • Page 56 Maintenance Wipe away the paper dust on the registration roller and the paper ramp using the wiper cloth included in the toner kit. Paper Ramp Transfer Roller (Black) Registration Roller (Metal) NOTE: Be careful not to touch the black transfer roller during cleaning as this may adversely affect print quality.

  • Page 57: Replacing The Waste Toner Box

    Maintenance Replacing the Waste Toner Box Replace the waste toner box when the Check waste toner box message is displayed. A new waste toner box is included with the toner kit. The printer will not operate without replacing the waste toner box. Open the left cover.
  • Page 58 Maintenance Close the cap to the old waste toner box after removing the box from the printer. Old Waste Toner Box To prevent toner from spilling, put the old waste toner box in the plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal.
  • Page 59 Maintenance Insert the new waste toner box as shown in the figure below. When the box is set correctly, it will snap into place. New Waste Toner Make sure that the waste toner box is correctly inserted and close the left cover.
  • Page 60 Maintenance 4-18 BASIC OPERATION GUIDE...

  • Page 61: Troubleshooting

    5 Troubleshooting This chapter contains explanations on the following topics: • General Guidelines............5-2 • Print Quality Problems..........5-3 • Error Messages ............5-7 • Clearing Paper Jams..........5-14 If a problem cannot be corrected, contact your service technician. BASIC OPERATION GUIDE...

  • Page 62: General Guidelines

    Troubleshooting General Guidelines The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service. Symptom Check Items Corrective Action Print quality is not good. See Print Quality Problems on page 5-3.

  • Page 63: Print Quality Problems

    Troubleshooting Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service.
  • Page 64 Troubleshooting Printed Results Corrective Action Black or white vertical streaks Check the operator panel for toner. If the Toner low (C/M/Y/K) message is displayed with color description, install a new toner kit for the color. To replace the toner container, see Toner Container Replacement on page 4-3. Clean the main charger units.
  • Page 65 Troubleshooting Printed Results Corrective Action Refresh drum. Perform the following procedures on the operator panel and try cleaning the drum surface using the printer's built-in cleaning system. Press [MENU]. Press repeatedly until >Others appears. Press . Press repeatedly until >Service appears. Press .
  • Page 66 Troubleshooting Printed Results Corrective Action Clean the main charger units. Open the left cover. Slowly pull the green wire cleaner knob to each of the main charger units in and out a few times. For full details, see Cleaning the Main Charger Unit on page 4-8. Clean the parts in the paper paths—such as the paper cassette, etc.

  • Page 67: Error Messages

    Troubleshooting Error Messages The following table lists errors and maintenance messages that you can be dealt with by yourself. If Call service appears, turn off the printer, disconnect the power cord, and contact your service technician. Some errors cause the alarm to sound. To stop the alarm, press [CANCEL].
  • Page 68 Troubleshooting Message Corrective Action The rear cover of the printer is open. Close the printer rear cover. Close rear cover The top cover of the printer is open. Close the printer top cover. Close top cover You attempted to print with a paper size and paper type that cannot be used for Duplex disabled duplex printing.
  • Page 69 Troubleshooting Message Corrective Action Current print processing cannot continue because of occurrence of KPDL error KPDL error ## which is categorized by ##. To print out an error report, display > Print KPDL Press GO err(s) from the menu system, and select On. Press [GO] to resume printing. You can abandon printing by pressing [CANCEL].
  • Page 70 Troubleshooting Message Corrective Action A memory card error has occurred. Look at the error code given in place of ## and MemoryCard err## refer to Storage Error Codes on page 5-12. To ignore the memory card error, press Press GO [GO].
  • Page 71 Troubleshooting Message Corrective Action The storage area in the hard disk for the virtual mailboxes is full. Print out Virtual mailbox accumulated jobs in the virtual mailboxes. full The printer’s internal memory is running low due to too many numbers of fonts and Warning macros downloaded.

  • Page 72: Storage Error Codes

    Troubleshooting Storage Error Codes Hard Disk Errors Code Meaning Hard disk format error. If this error recurs even if the power has been turned off and then on, reformat the hard disk. The disk system is not installed. Recheck the requirements for using the system and the devices.
  • Page 73 Troubleshooting RAM Disk Errors Code Meaning Format error. Try turning the power off and on again. RAM disk mode is Off. Turn RAM disk mode On from the operator panel. No disk space. Purge unnecessary files. Specified file is not on disk. Insufficient printer memory to support the RAM disk system.

  • Page 74: Clearing Paper Jams

    Troubleshooting Clearing Paper Jams If the paper jammed in the paper transport system, or no paper sheets were fed at all, the Paper jam message appears and the location of the paper jam (the component where the paper jam has occurred) is also indicated.

  • Page 75: General Considerations For Clearing Jams

    Troubleshooting Paper jam message Paper jam Description Reference page location Paper is jammed at the MP tray or page 5-18 Paper jam optional envelope feeder (if page 5-19 MP Tray installed). Paper jam Paper is jammed inside the rear page 5-19 Paper jam cover of the optional duplexer or at Duplexer...
  • Page 76 Troubleshooting [Paper jam Printer] Paper is jammed at the paper cassette or inside the printer. Remove the jammed paper using the procedure given below. Pull out the paper cassette and remove the jammed paper. While pulling the green paper transfer unit release lever, pull out the paper transfer unit.
  • Page 77 Troubleshooting If paper is jammed as shown in A, remove the paper by pulling the center up. If paper is jammed as shown in B, remove the paper by pulling the edge. Registration Roller Registration Roller Paper Transfer Unit Release Lever Paper Transfer Unit Open the rear cover and then the fuser cover, and remove the jammed paper.
  • Page 78 Troubleshooting Fuser Cover Rear Cover CAUTION: The fuser unit inside the printer is hot. Do not touch it with your hands as it may result in burn injury. Remove jammed paper carefully. Push the paper transfer unit back in and close the fuser cover and rear cover.
  • Page 79 Troubleshooting [Paper jam Cassette 2 (to 4)] Paper is jammed at optional paper cassette 2 (to 4). Refer to the Operation Guide for the optional paper cassette and remove the jammed paper. [Paper jam EF] Paper is jammed at the optional envelope feeder. Remove the jammed paper using the same procedure as for a jam at the MP Tray.
  • Page 80 Troubleshooting 5-20 BASIC OPERATION GUIDE...

  • Page 81: Specifications

    6 Specifications NOTE: Specifications are subject to change without notice. Description Item CLP 3416 CLP 3524 Printing Method Electrophotographic four color (CMYK) printing using Advanced Beam Array Printing Speeds - Cassette A4: 16ppm A4: 24ppm B5, A5, Letter: 17ppm B5, A5, Letter: 26ppm...
  • Page 82 Specifications Description Item CLP 3416 CLP 3524 Warm-up Time (23°C, 60%RH) - Power on 80 seconds or less 80 seconds or less - Sleep 80 seconds or less 60 seconds or less First Print Out (A4, 23°C, 60%RH) - Ready...
  • Page 83 Specifications Description Item CLP 3416 CLP 3524 Operating noise (in accordance During printing: LpA = 53dB (A) During printing: LpA = 55dB (A) with ISO7779 [Bystander Position, sound pressure level at the front]) During standby: LpA = 36dB (A) During standby: LpA = 36dB (A)
  • Page 84 Specifications BASIC OPERATION GUIDE...
  • Page 86 UTAX GmbH, Ohechaussee 235, 22848 Norderstedt, Germany...

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