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XPS 27
Owner's Manual
Computer model: XPS 2720
Regulatory model: W06C
Regulatory type: W06C002

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Table of Contents
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Summary of Contents for Dell XPS 2720

  • Page 1 XPS 27 Owner’s Manual Computer model: XPS 2720 Regulatory model: W06C Regulatory type: W06C002...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ © 2013 Dell Inc. Trademarks used in this text: Dell™, the DELL logo, and XPS™ are trademarks of Dell Inc.; ® ® Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...
  • Page 3: Table Of Contents

    Contents Before You Begin ..... . . Turn Off Your Computer and Connected Devices Safety Instructions ..... . . Recommended Tools .
  • Page 4 10 Removing the Converter Board ... Prerequisites ......Procedure .
  • Page 5 20 Removing the Hard Drive ....Prerequisites ......Procedure .
  • Page 6 30 Removing the mSATA Mini-Card ..Prerequisites ......Procedure .
  • Page 7 40 Removing the Power-Supply Unit ..Prerequisites ......Procedure .
  • Page 8 49 Replacing the Antenna Modules ... Procedure ......Postrequisites .
  • Page 9 58 Removing the Display Panel ....Prerequisites ......Procedure .
  • Page 10 66 Display-Settings Controls ....67 Before You Call ......Locating your Service Tag or Express Service Code .
  • Page 11: Before You Begin

    For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
  • Page 12: Recommended Tools

    CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins.
  • Page 13: After Working Inside Your Computer

    After Working Inside Your Computer After you complete the replacement procedures, ensure the following: • Replace all screws and ensure that no stray screws remain inside your computer. • Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer.
  • Page 14: Technical Overview

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Inside View of Your Computer power-button assembly converter board...
  • Page 15: System-Board Components

    System-Board Components wireless mini-card connector camera-cable connector memory-module connector memory-module connector (CHANNEL A-DIMM) (CHANNEL B-DIMM) mSATA mini-card connector speaker-cable connector coin-cell battery socket power-button cable connector converter-board cable connector input source/display-settings controls cable connector wireless keyboard/mouse receiver CMOS jumper cable connector Technical Overview...
  • Page 16 I/O-board connector (REAR_IO1) I/O-board connector (REAR_IO2) password jumper hard-drive data-cable connector optical-drive data-cable connector optical-drive power-cable connector hard-drive power-cable connector 20 main (8-pin) power-cable connector LVDS-cable connector (LVDS1) LVDS-cable connector (LVDS2) processor socket 24 touchscreen-cable connector processor (4-pin) power-cable 26 processor heat-sink fan-cable connector connector Technical Overview...
  • Page 17: Removing The Back Cover

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Place the computer face-down on a clean and flat surface.
  • Page 18: Replacing The Back Cover

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Place the back cover over the inner frame and slide the back cover toward the bottom of the computer.
  • Page 19: Removing The Trim Cover

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 20: Replacing The Trim Cover

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Insert the tabs at the bottom of the trim cover into the slots on the inner frame.
  • Page 21: Removing The Stand

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the Back Cover. See "Removing the Back Cover" on page 17.
  • Page 22: Replacing The Stand

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Insert the tab at the top of the stand into the slot on the hard-drive cage.
  • Page 23: Removing The Converter Board

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 24: Replacing The Converter Board

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the converter board with the screw holes on the middle cover.
  • Page 25: Removing The Optical Drive

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 26 Remove the screws that secure the optical-drive brackets to the optical drive. Remove the optical-drive brackets from the optical drive. screws (4) optical-drive brackets (2) optical drive Removing the Optical Drive...
  • Page 27: Replacing The Optical Drive

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the optical-drive brackets with the screw holes on the optical drive and replace the screws that secure the optical-drive brackets to the optical drive.
  • Page 28: Removing The Memory Module(S)

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the Back Cover. See "Removing the Back Cover" on page 17.
  • Page 29 Use your fingertips to spread apart the securing clips on each end of the memory module connector until the memory module pops up. Remove the memory module from the memory-module connector. securing-clips (2) memory module memory-module connector Removing the Memory Module(s)
  • Page 30: Replacing The Memory Module(S)

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module connector.
  • Page 31: Removing The System-Board Shield

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 32: Replacing The System-Board Shield

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the system-board shield with the screw holes on the middle cover.
  • Page 33: Removing The Power-Supply Fan

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 34: Replacing The Power-Supply Fan

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Route the power-supply fan cable under the I/O-board assembly and then connect the power-supply fan cable to the power-supply unit.
  • Page 35: Removing The Hard Drive

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in Sleep or On state.
  • Page 36 Remove the screws that secure the straps to the hard drive and remove the straps from the hard drive. screws (4) hard drive straps (2) Removing the Hard Drive...
  • Page 37: Replacing The Hard Drive

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Hard drives are extremely fragile. Exercise care when handling the hard drive.
  • Page 38: Removing The Hard-Drive Cage

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 39: Replacing The Hard-Drive Cage

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the hard-drive cage with the screw holes on the middle cover.
  • Page 40: Removing The I/O Panel

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 41: Replacing The I/O Panel

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the slots on the I/O panel with the ports on the I/O-board assembly.
  • Page 42: Removing The Coin-Cell Battery

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 43: Replacing The Coin-Cell Battery

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: The battery may explode if installed incorrectly. Replace the battery only with the same or equivalent type. Discard used batteries according to the manufacturer’s instructions.
  • Page 44: Removing The Wireless Mini-Card

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 45 Slide and remove the wireless mini-card out of the wireless mini-card connector. wireless mini-card connector wireless mini-card Removing the Wireless Mini-Card...
  • Page 46: Replacing The Wireless Mini-Card

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the mini-card, ensure that no cables are placed under the wireless mini-card.
  • Page 47: Removing The Msata Mini-Card

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 48: Replacing The Msata Mini-Card

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the notch on the mSATA mini-card with the tab on the mSATA mini-card connector.
  • Page 49: Removing The Inner Frame

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 50: Replacing The Inner Frame

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the inner frame with the screw holes on the display bezel.
  • Page 51: Removing The Processor Heat-Sink Fan

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 52: Replacing The Processor Heat-Sink Fan

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the processor heat-sink fan under the tab on the hard-drive cage and align the screw holes on the processor heat-sink fan with the screw holes on the middle cover.
  • Page 53: Removing The Processor Heat-Sink

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 54: Replacing The Processor Heat-Sink

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.
  • Page 55: Removing The Processor

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Processors are extremely fragile. Handle the processor only by the edges and do not touch the metal pins.
  • Page 56: Replacing The Processor

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Ensure that the release lever on the processor socket is fully extended in the open position.
  • Page 57: Postrequisites

    Postrequisites Replace the processor heat-sink. See "Replacing the Processor Heat-Sink" on page 54. Replace the system-board shield. See "Replacing the System-Board Shield" on page 32. Replace the back cover. See "Replacing the Back Cover" on page 18. Follow the instructions in "After Working Inside Your Computer" on page 13. Replacing the Processor...
  • Page 58: Removing The Power-Supply Unit

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 59: Procedure

    Procedure Press the securing clips and disconnect the main power-supply cable and processor power-supply cable from the system board. Remove the main power-supply cable and processor power-supply cable from their routing guides. Press the securing clip on the power-port cable connector and disconnect the power-port cable from the power-supply unit.
  • Page 60: Replacing The Power-Supply Unit

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the power-supply unit with the screw holes on the middle cover and replace the screws that secure the power-supply unit to the middle cover.
  • Page 61: Removing The Wireless Keyboard/Mouse Receiver

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 62: Procedure

    Procedure Remove the screws that secure the wireless keyboard/mouse receiver to the display bezel. Remove the screws that secure the grounding cables to the middle cover and display bezel. Disconnect the wireless keyboard/mouse-receiver cable from the system board. Note the routing of the wireless keyboard/mouse-receiver cable and remove the cable from its routing guides.
  • Page 63: Replacing The Wireless Keyboard/Mouse Receiver

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the wireless keyboard/mouse receiver with the screw holes on the display bezel.
  • Page 64: Removing The Speakers

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 65: Procedure

    Procedure Disconnect the speakers cable from the system board. Note the routing of the speakers cable and remove the speakers cable from its routing guides. Remove the screws that secure the speakers to the display bezel. Lift the speakers off the display bezel. screws (4) speakers cable speakers (2)
  • Page 66: Replacing The Speakers

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screws holes on the speakers with the screw holes on the display bezel.
  • Page 67: Removing The I/O-Board

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 68: Procedure

    Procedure Remove the screws that secure the I/O-board assembly to the middle cover. Gently lift the I/O-board assembly from the middle cover and turn the I/O-board assembly over. Press the securing clip and disconnect the power-port cable. Note the routing of the power-supply indicator cable and disconnect the cable from the power-supply unit.
  • Page 69 Push the securing tabs outward to release the I/O board and then lift the I/O board away from the I/O-board bracket. I/O-board bracket securing tabs (4) I/O board Removing the I/O-Board...
  • Page 70: Replacing The I/O Board

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the power-port cable and power-supply indicator cable through the slot on the I/O-board bracket.
  • Page 71: Removing The Antenna Modules

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 72: Procedure

    Procedure Disconnect the wireless-antenna cables from the wireless mini-card. Note the routing of the antenna cables and remove the cables from the routing guides. Peel the antennas modules off the display bezel. Lift the antenna modules out of the display bezel. antenna modules (2) antenna cables (2) wireless mini-card...
  • Page 73: Replacing The Antenna Modules

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the antenna modules with the alignment posts on the display bezel and adhere the antenna modules to the display bezel.
  • Page 74: Removing The Power-Button Assembly

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 75: Procedure

    Procedure Disconnect the power-button cable from the system board. Note the routing of the power-button cable and remove the power-button cable from its routing guides. Remove the screws that secure the power-button assembly to the display bezel. Press the power button inward to release it from the slot on the display bezel and then gently lift the power-button assembly off the display bezel.
  • Page 76: Replacing The Power-Button Assembly

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the power button into the slot on the display bezel and place the power-button assembly on the display bezel.
  • Page 77: Removing The System Board

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in system setup after you replace the system board.
  • Page 78: Procedure

    Procedure Disconnect all the cables connected to the system board. NOTE: For information on the location of the connectors, see "System-Board Components" on page 15. Remove the screws that secure the system board to the middle cover. Lift the system board off the middle cover. screws (11) system board Removing the System Board...
  • Page 79: Replacing The System Board

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the system setup after you replace the system board.
  • Page 80: Entering The Service Tag In System Setup

    Entering the Service Tag in system setup Turn on the computer. Press <F2> during POST to enter the system setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field. See "System Setup Options" on page 105. Replacing the System Board...
  • Page 81: Removing The Side I/O-Board

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 82: Procedure

    Procedure Remove the screws that secure the side I/O-board shield to the display bezel. Lift the side I/O-board shield off the side I/O board. grounding cable side I/O-board screws (2) side-I/O-board shield Gently lift the side I/O-board starting from the inner edge and then ease the ports on the side I/O-board out of the slots on the display bezel.
  • Page 83: Replacing The Side-I/O Board

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Slide the ports on the side I/O-board into the slots on the display bezel and align the screw holes on the side I/O-board with the screw holes on the display bezel.
  • Page 84: Removing The Middle Cover

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: The middle cover is heavy when the components are attached to it. It is recommended that two people remove and replace the middle cover while the components are attached to it.
  • Page 85: Procedure

    Procedure Remove the screws that secure the side I/O-board shield to the chassis. Lift the side I/O-board shield off the side I/O-board. Remove the screw that secures the grounding cable to the middle cover. Press the securing clips and disconnect the LVDS cables from the display assembly. Disconnect the touchscreen cable from the display assembly.
  • Page 86 Remove the screws that secure the middle frame to the display bezel. Remove all the cables from their routing guides on the middle cover. Lift the middle cover off the display. screws (2) middle cover Removing the Middle Cover...
  • Page 87: Replacing The Middle Cover

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the screw holes on the middle cover with the screw holes on the display bezel.
  • Page 88: Postrequisites

    Postrequisites Follow the instructions from step 1 to step 3 in "Replacing the System Board" on page 79. Replace the converter board. See "Replacing the Converter Board" on page 24. Replace the power-supply unit. See "Replacing the Power-Supply Unit" on page 60. Replace the power-supply fan.
  • Page 89: Removing The Display Panel

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 90: Procedure

    Procedure Disconnect the power-button cable, speakers cable, camera cable, input source/display-settings controls cable, wireless keyboard/mouse receiver cable, LVDS cables, and touchscreen cable from the system board and remove the cables from their routing guides. Disconnect the antenna cables from the wireless mini-card and remove the antenna cables from their routing guides.
  • Page 91 Remove the screw that secures the grounding cable from the right-speaker mesh to the middle cover. Remove the screws that secure the system board to the side I/O-board. Remove the screws that secure the side I/O-board shield to the display bezel and remove the side I/O-board shield.
  • Page 92 WARNING: The middle cover is heavy when the components are attached to it. It is recommended that two people remove and replace the middle cover while the components are attached to it. Using the hard-drive cage, gently lift the middle-cover assembly along with the components and ease the cables out of the slots.
  • Page 93 Gently lift the side I/O-board starting from the inner edge and then ease the ports on the side I/O-board out of the slots on the display bezel. display assembly side I/O-board Removing the Display Panel...
  • Page 94 Pull the tab and disconnect the ribbon cables from the display assembly. Peel off the tapes securing the ribbon cables to the display assembly. Remove the screws that secure the display assembly to the display bezel. Lift the display assembly from the chassis. tabs (4) ribbon cables (4) tape...
  • Page 95 Remove the screws that secure the display brackets to the display panel and remove the display brackets. screws (4) display brackets (2) display panel Removing the Display Panel...
  • Page 96: Replacing The Display Panel

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: The middle cover is heavy when the components are attached to it. It is recommended that two people remove and replace the middle cover while the components are attached to it.
  • Page 97: Postrequisites

    Align the screw holes on the side I/O-board shield with the screw holes on the chassis and replace the screws that secure the side I/O-board shield to the display bezel. NOTE: Ensure that you also secure the grounding cable with the same screw that secures the side I/O-board shield to the display bezel.
  • Page 98: Removing The Camera Module

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 99: Procedure

    Procedure Remove the screws that secure the camera assembly to the chassis. Gently lift the camera assembly and disconnect the camera cable from the camera assembly. camera cable camera assembly screws (2) Release the tabs that secure the camera module to the camera bracket and remove the camera module.
  • Page 100: Replacing The Camera Module

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the tabs on the camera module with the slots on the camera assembly and snap the camera module into place.
  • Page 101: Removing The Microphone Modules

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the back cover. See "Removing the Back Cover" on page 17.
  • Page 102: Procedure

    Procedure Disconnect the microphone cables from the microphone modules. Using a plastic scribe, pull the securing tabs and slide the microphone module upward. Remove the microphone module out of the microphone-module socket. securing tabs (2) microphone cable microphone modules (2) Removing the Microphone Modules...
  • Page 103: Replacing The Microphone Modules

    11. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure Align the microphone modules with the microphone-module socket and insert the microphone modules into the microphone-module socket.
  • Page 104: System Setup

    Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear and then press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it, and then press <F2>.
  • Page 105: System Setup Screens

    System Setup Screens The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the setup item, active help screen, and key functions. Setup Item — This field appears on the left Help Screen —...
  • Page 106 Main→ Processor Information Displays the processor type. Processor Type Displays the processor identification code. Processor ID Displays the number of processor cores in your Processor Core Count computer. Displays the processor’s total L1 cache size. Processor L1 Cache Displays the processor’s total L2 cache size. Processor L2 Cache Displays the processor’s total L3 cache size.
  • Page 107 Advanced→ Processor Configuration If enabled, each physical processor core appears as Intel(R) Hyper-Threading two logical processor cores. Technology If enabled, the processor clock speed and core Intel(R) SpeedStep voltage are adjusted dynamically based on the Technology processor load. If enabled, a Virtual Machine Monitor (VMM) can Intel(R) Virtualization access your computer.
  • Page 108 Boot→ Boot Settings Configuration Select power-on state for numlock. Numlock Key Displays keyboard-related errors during boot. Keyboard Errors Allows you to enable or disable booting from USB Boot Support USB mass-storage devices. Allows you to select the type of boot. Boot Mode Allows you to enable or disable the secure Secure Boot Control...
  • Page 109 Allows the computer to start up automatically at a Auto Power On pre-configured time. Allows you to set the auto power-on mode. Auto Power On Mode Allows you to set the auto power-on date. Auto Power On Date Allows you to set the auto power-on time. Auto Power On Time Allows you to disable or enable the Intel Smart Intel Smart Connect...
  • Page 110: Changing Boot Sequence

    Changing Boot Sequence for the Current Boot You can use this feature to change the current boot sequence, for example, to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc. The previous boot sequence is restored at the next boot.
  • Page 111: Clearing Forgotten Passwords

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Remove the back cover. See "Removing the Back Cover" on page 17. Remove the system-board shield. See "Removing the System-Board Shield" on page 31.
  • Page 112: Clearing Cmos Settings

    Working Inside Your Computer" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Remove the back cover. See "Removing the Back Cover" on page 17. Remove the system-board shield. See "Removing the System-Board Shield" on page 31.
  • Page 113: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. Click Start Here under Support for Home Users. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.
  • Page 114: Display-Settings Controls

    Display-Settings Controls Use the display settings controls to: • adjust volume • adjust screen brightness • select video source • turn off the screen The functions of the controls vary when: • your computer is not connected to any video input or video output devices •...
  • Page 115 The display settings controls functions as describe below: • Decrease display brightness: Touch to decrease the display brightness. • Increase display brightness: Touch to increase the display brightness. • Screen off: Touch to turn off the screen. • Input source select: Touch to switch between video input source. •...
  • Page 116: Before You Call

    Before You Call Have your Express Service Code ready when you call Dell customer service. The Express Service Code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating your Service Tag or Express Service Code The Service Tag or Express Service Code can be found on a label at the bottom of your computer.
  • Page 117: More Information

    View or Download the following documents to learn about your computer features: • Quick Start Guide: provides information about setting up your computer. • Specifications: provides information about your computer specifications. • Me and My Dell: provides information about your computer features. More Information...

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