Table Of Contents - HP Pavilion ze1200 Series Troubleshooting And Self-Repair Manual

Contents
Technology Codes........................................................................................................................... iii
Product Information ......................................................................................................... 7
Notebook Features ........................................................................................................................... 7
Operating the Notebook ................................................................................................................. 10
Turning the Notebook On and Off .......................................................................................... 10
Resetting the Notebook ........................................................................................................... 11
Changing the Boot Device ...................................................................................................... 11
Hardware Specifications ................................................................................................................ 12
Technology Code JB ............................................................................................................... 12
Troubleshooting and Diagnostics................................................................................... 15
Audio Problems....................................................................................................................... 15
CD and DVD Problems........................................................................................................... 16
Display Problems .................................................................................................................... 17
Floppy Disk Drive Problems ................................................................................................... 18
Hard Disk Drive Problems ...................................................................................................... 18
Heat Problems ......................................................................................................................... 19
Keyboard, Touch Pad, and Mouse Problems .......................................................................... 19
LAN Problems......................................................................................................................... 20
Memory Problems ................................................................................................................... 21
Modem Problems .................................................................................................................... 21
One-Touch Button Problems................................................................................................... 23
Parallel and USB Problems ..................................................................................................... 24
PC Card (PCMCIA) Problems ................................................................................................ 25
Performance Problems ............................................................................................................ 25
Power and Battery Problems ................................................................................................... 26
Printing Problems .................................................................................................................... 27
Startup Problems ..................................................................................................................... 27
Standby and Resume Problems ............................................................................................... 28
Using the e-DiagTools Diagnostic Tests........................................................................................ 29
Using the BIOS Configuration Utility............................................................................................ 30
Reinstalling and Updating Software.............................................................................. 33
Recovering the Factory Software Installation ................................................................................ 33
Updating the Notebook BIOS ........................................................................................................ 34
Updating the Windows Drivers...................................................................................................... 34
Removing and Replacing Parts ...................................................................................... 35
Removing the Battery .................................................................................................................... 36
Removing the Hard Disk Drive...................................................................................................... 37
Removing an SDRAM Module...................................................................................................... 39
Replacing Small Parts and Accessories.......................................................................................... 41
Reference Information .................................................................................................... 43
Password Removal Policy.............................................................................................................. 43
Hewlett-Packard Display Quality Statement.................................................................................. 43
iv ze1000 Series Troubleshooting and Self-Repair Guide