Troubleshooting Without Diagnostics - Compaq 1255 Maintenance And Service Manual

Compaq.com - Compaq Presario 1200 Series Maintenance and Service Guide - Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275
COMPAQ
Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275
| Home Page
Illustrated Parts Catalog

Troubleshooting Without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and
software problems. It also explains several types of common messages that may be displayed on the screen. The
following pages contain troubleshooting information on:
Audio
Battery/Battery gauge
CD drive
Diskette/Diskette drive
Display
Hard drive
Hardware Installation
Since symptoms can be similar, carefully match the symptoms of the computer malfunction against the problem
description in the Troubleshooting tables to avoid a misdiagnosis.
WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all
power sources before removing the keyboard cover or the display bezel.
Before Replacing Parts
Verify that cables are connected properly to the suspected defective parts.
Run Computer Setup after connecting external devices.
Verify that all required device drivers are installed.
Verify that all required changes have been made to the CONFIG.SYS file.
Verify that all required changes have been made to the AUTOEXEC.BAT file.
Verify that all printer drivers have been installed for each application.
Return to the Troubleshooting
file:///C|/SERVICE%20MANUALS/COMPAQ%20_%20check...%201272,%201273,%201274,%20and%201275/tswo.html (1 of 2)6/28/2004 9:23:09 AM
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide
Presario 1200 Series
| Notice | Preface
| Removal & Replacement Procedures
Pin Assignments
index page.
| Product Description
| Battery Pack Operations
Memory
PC Card
Power
Printer
Touch Pad
Keyboard/Numeric keypad
United States
| Troubleshooting
| Specifications
June 28, 2004