Troubleshooting - Telecom R83 User Manual

Troubleshooting

If you encounter problems while using the phone, or if it performs
abnormally, you can refer to the chart below. If your particular
problem cannot be resolved, contact the dealer where you
purchased the phone, search our FAQ's at zte.co.nz
Problem
Poor
reception
Some call
features are
not working
Battery not
charging
Possible causes
The network signal is
low for example, in a
basement or lift.
Your are in an area of
low coverage.
Some features like Call
Barring, PIN2 are
network dependant
The charger may be
damaged
Temperature is below
0°C or above 45°C.
Poor contact on USB
socket.
Possible solution
Move to a location
where the network
signal is stronger.
Check with your
service provider for
coverage issues.
Contact your service
provider.
Try charging from a
computer USB port.
Avoid extremes
temperatures.
Always handle the
USB port with care.
104