Troubleshooting - Hargray DVR User Manual

If the Set Top Box does not perform as expected, the following tips may help.
Solutions to Common Problems
Many issues with Set Top Box operation can be resolved by power cycling the box.
Disconnect the power cord from the back of the Set Top Box, wait a few seconds, then
reconnect the power. The box will take several minutes to complete its reset operation
Standby/On indicator at the front panel is not lit:
The power supply to the box is probably not working:
1. Confirm that the AC/DC adapter is connected properly to the
Power Connection.
2. Confirm that there is power from the power source.
3. Make sure you have pressed the Standby button on the front
of the box and that the Standby / On light is green.
Standby indicator turns green; no picture on the primary TV
1. Confirm that the video output connector of the Set Top Box is
properly connected to the input connector of the primary TV.
2. Confirm that the TV is set to the correct input mode.
Customer Specific Configuration
TV location (room) _______________________
Attached device(s) VCR DVD TiVo Other _______
Connection S-Video Component Coaxial
Tune to channel _____ or input _____
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DVR USER GUIDE

Troubleshooting

Power Connection
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