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Hargray DVR User Manual

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T E L E P H O N E
T E L E P H O N E
myHARGRAY
DIGITAL TELEVISION
T E L E V I S I O N
TELEVISION
T E L E V I S I O N
myHARGRAY
DVR
USER GUIDE
DVR
USER GUIDE
USER GUIDE
SUN CITY & HILTON HEAD ISLAND
I N T E R N E T
I N T E R N E T
W I R E L E S S
myHARGRAY
W I R E L E S S

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Summary of Contents for Hargray DVR

  • Page 1 myHARGRAY myHARGRAY USER GUIDE myHARGRAY USER GUIDE DIGITAL TELEVISION USER GUIDE SUN CITY & HILTON HEAD ISLAND T E L E V I S I O N I N T E R N E T W I R E L E S S T E L E P H O N E TELEVISION T E L E V I S I O N...

  • Page 2: Table Of Contents

    myHARGRAY USER GUIDE Contents Turning on the System ................3 System Features ..................4 Channel Selection Viewing DTV ..................5 Remote Control ................5 On-screen Menu and Feature buttons ..........5 Program Guide Color Coding ..................6 Viewing Program Information ............6 Favorites Adding Favorites ................
  • Page 3 myHARGRAY USER GUIDE Contents Settings System settings PIN ..............17 Changing the System settings PIN ..........17 Enable/Disable Setting PIN ............17 Program Information Overlay ............17 Connecting Audio ................. 18 Optimize Video ................18 TV display Format ................. 18 Index to parts and controls Contents in the box ..............

  • Page 4: Turning On The System

    USER GUIDE Change the Way You Watch TV Welcome to Hargray Digital Television. The Amulet device (Set Top Box), brings a rich, new set of services directly to you through your TV and your in- home IP network. The Set Top Box uses your existing in-home coaxial cable wiring and connects to most all entertainment devices.

  • Page 5: System Features

    PIN. Digital Television (DTV) Hargray allows you to access local and premium television channels. The Guide pro- vides the ability to access and search program listings. Use the remote to navigate TV channels and guide.

  • Page 6: Channel Selection

    An action occurs and the screen changes. On-screen Menu and Feature Buttons Navigate Hargray Digital Television two ways: the on-screen Menu or the remote Fea- ture buttons. The Menu displays a list of main features (DTV, Movies, Music, etc.) available on the system, contains options for controlling how and if the system displays certain information (Parental Controls, Favorites, System Settings, Change PIN), and provides an account history.

  • Page 7: Program Guide

    myHARGRAY USER GUIDE Program Guide The Program Guide provides the most up to date program information in an easy to use and intuitive format. Use visual cues on the Guide to view, browse, and search program listings. Color Coding The Guide contains a color coded system, to differentiate at first glance the type of programs available.

  • Page 8: Favorites

    myHARGRAY USER GUIDE Favorites With access to hundreds of channels, you can create, edit, and delete lists of your most frequently watched channels. Use the default favorites lists (All or Subscribed) or create your own for members of the family. Adding Favorites 1.

  • Page 9: Setting Autotune/Reminders

    myHARGRAY USER GUIDE Autotune/Reminders When watching digital tv, an autotune reminder automatically changes the viewed channel for you. The autotune/reminder can only be set for a program listed within the next seven days. Setting Autotune/Reminders 1. Press DTV on the remote, and then press GUIDE. The date is located in the upper left corner of the screen.

  • Page 10: Personal Video Recorder

    myHARGRAY USER GUIDE Personal Video Recorder (PVR) The system includes the ability to store and playback programs. Record Current Program from DTV view: Record a currently playing program and save it for viewing later while in DTV mode. 1. Press the RECORD button (• [red]) on the remote control. 2.

  • Page 11: Playing A Recorded Program

    myHARGRAY USER GUIDE Playing a Recorded Program Select to view existing recordings in the PVR Library. Color coding is continued from the Guide. Unrecordable items are represented in grey. Detailed program information displays. 1. Press the RECORD-IT button on the remote control. 2.

  • Page 12: Program Conflict Resolution

    myHARGRAY USER GUIDE Program Conflict Resolution When a program conflict arises that the system cannot automatically schedule around, the user is presented with options to choose from. Some examples of recording conflicts include: • Starting Time – If one program starts before the other ends, the conflict resolu- tion dialog box allows you to select which one to record.

  • Page 13: Parental Control

    USER GUIDE Parental Controls (DTV) Parental Control ratings determine accessible DTV programs. The Hargray system blocks restricted programs from being viewed and/or displayed in the Guide, according to preset parental control settings. Parental Guidelines for television programs contain two parts: an age-based rating in- dicating the age group for which a particular program is designed, and a content-based rating indicating program material.

  • Page 14: Setting Parental Controls

    myHARGRAY USER GUIDE Parental Controls Use Parental Controls to set maximum viewable ratings for movies and TV programs, a well as prevent unrated TV shows from displaying. A valid PIN is required to alter Parental Controls. TV Parental Guidelines and MPAA ratings are used for movies. These ratings give parents more information about content and age appropriate TV shows.

  • Page 15: Music

    • Use the numeric keypad and ENTER to type audio channel. • Press LAST to return to the previous audio channel. Viewing Audio Information Hargray Digital TV displays basic program information for an individual audio selection as channels are changed. The system also displays title, track, and artist information.

  • Page 16: Caller Id

    myHARGRAY USER GUIDE Caller ID Enabling or Disabling Caller ID 1. Press MENU/SETTINGS on the re- mote, select Account Info/Settings and then select Caller ID Settings. The Caller ID Settings screen appears, with options to enable and display in- formation. 2.

  • Page 17: Deleting Call History

    myHARGRAY USER GUIDE Caller ID Deleting Caller ID History Though calls automatically fall off the Caller ID History list (oldest first) when the maxi- mum number of logged calls has been exceeded, you can choose specific calls to remove from the History at any time. 1.

  • Page 18: Settings

    The Settings feature allows authorized users to define parental controls, view account history, and change the system PIN. A 4-digit personal identification number (PIN) is issued by Hargray and is necessary to establish fundamental settings. There are two PINs used in this system. When required, an on-screen message re- quests entering the PIN using the remote.

  • Page 19: Connecting Audio

    myHARGRAY USER GUIDE Setting Connecting Audio Verify the audio connection from the set-top box to the TV. The set-top box may be connected using either analog or digital audio. The STB default setting is analog au- dio. 1. Press MENU on the remote. 2.

  • Page 20: Index To Parts And Controls

    myHARGRAY USER GUIDE Index to parts and controls Contents in the box...

  • Page 21: Front Panel & Rear Panel

    myHARGRAY USER GUIDE Index to parts and controls Front panel and rear panel...

  • Page 22: Remote Control

    myHARGRAY USER GUIDE Index to parts and controls Remote Control...
  • Page 23 myHARGRAY USER GUIDE # PART NAMe DeSCRIPTION SETUP Special Key reserved for remote programming functions. Changes the current A/V input of the selected device. INPUT INPUT + MENU triggers STB User Menu. POWER Switches the power on/off for the currently selected device. Puts remote control in STB mode.

  • Page 24: Connecting The Tv

    myHARGRAY USER GUIDE Connecting the TV Your Set Top Box offers several options for connecting audio and video to popular TV and audio equipment. You can connect your Set Top Box to the TV using composite, component, HDMI connection. You may also connect the Set Top Box to the TV using coaxial cable con- nection.

  • Page 25: Coaxial Cable

    myHARGRAY USER GUIDE Connecting the TV using Coaxial Cable 1. Use the coaxial cable that comes packaged with Set Top Box to connect your TV’s antenna input to the Set Top Box RF TV. 2. You can either select to use CHANNEL ID 3 or CHANNEL ID 4. You can change the channel ID by toggling the CH3/CH4 SWITCH at the rear panel.

  • Page 26: Rca Composite

    myHARGRAY USER GUIDE Connecting the TV using RCA composite 1. Acquire the required cable. RCA cable comes packaged with the Set Top Box. 2. Connect the video and audio cables to the Set Top Box. 3. Connect the opposite end of the video and audio cables to the matching input in the TV.

  • Page 27: Hdmi Or Component

    myHARGRAY USER GUIDE Connecting the TV using HDMI or Component 1. Acquire the required cable. Component cable comes packaged with the Set Top Box. HDMI cable is not packaged with the Set Top Box. Before purchasing the cable, consult your TV owner’s manual to confirm that your TV supports the video signal output that you plan to use.
  • Page 28 myHARGRAY USER GUIDE NOTE: • HDMI is an evolving technology, so it is possible that some TVs may not operate properly with Set Top Box. Component output is the preferred way to connect to your HD TV. • When the HDMI connection cannot be verified by your TV, disconnect the HDMI cable and then connect it again, or turn off the TV and then turn it on again.

  • Page 29: Setting Hdmi And Component Output Resolution

    myHARGRAY USER GUIDE Setting HDMI and Component Output Resolution You can select 1080i, 720p, 480p or 480i on the HDMI and Component output. When you set the output, both HDMI and Component outputs are set to the selected resolu- tion, the “HD” indicator in front panel will glow in blue if the resolution is set to 720p or higher.

  • Page 30: Connecting Audio System

    Enabling or disabling AC-3 is controlled by the system software (Myrio). For details of enabling and disabling AC-3, please refer to usage instruction provided by Hargray. Please refer to the following table for details of audio output used when AC-3 is...
  • Page 31 myHARGRAY USER GUIDE WARNING: When connecting via the digital optical audio output to a TV or A/V decoder that does not have Dolby Digital decoding capability, be sure to set AC-3 off to avoid damage to equipment.

  • Page 32: Powering Up Set Top Box

    myHARGRAY USER GUIDE Powering-Up Set Top Box Follow these steps to power up the Set Top Box: 1. Follow your TV/Network instruction to connect the Set Top Box to your network modem or network access unit using the Ethernet cable comes packaged with the Set Top Box.

  • Page 33: Remote Control

    myHARGRAY USER GUIDE Remote Controls Loading Batteries The remote control comes with AA-size batteries, which needs to be installed when you first receive your system. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and do not mix batteries of different kinds.
  • Page 34 myHARGRAY USER GUIDE URC PLUS supports both RF and IR signals. You need to follow below procedures to program the URC PLUS to IR mode before controlling Set Top Box. 1. On the URC PLUS, press and hold the STB button for approx. 5 seconds. The STB button backlight will illuminate.

  • Page 35: Controlling Your Tv And Other A/V Devices

    myHARGRAY USER GUIDE Controlling your TV and other A/V devices The Set Top Box remote controls can also be used to control TVs and other A/V devices such as DVD players and recorders. The remote controls use infrared (IR) light signals to control other devices that the remote is programmed to control.

  • Page 36: Aspect Ratio

    4:3 aspect ratio and high definition content filmed in 16:9 aspect ratio to both 4:3 or 16:9 TV. Setting of aspect ratio is found in the Menu. Please refer to Hargray for options avail- able and detailed operation. Typically, aspect ratio is provided in following 3 modes:...

  • Page 37: User Menu

    myHARGRAY USER GUIDE User Menu The Set Top Box User Menu is an on-screen setup menu to set up your Set Top Box features. You need to connect the TV properly before using the User Menu.

  • Page 38: Using User Menu

    myHARGRAY USER GUIDE Using user menu To start the User Menu: 1. Press INPUT and then MENU in sequence within 1 second. Pressing “INPUT” and “MENU” in sequence within 1 second To set up a Feature: 1. Use remote control UP and DOWN arrow to select the feature you want to set. The selected feature will be highlighted by a red rectangle.

  • Page 39: Setting Hdmi And Component Output Resolution

    myHARGRAY USER GUIDE Using user menu Setting HDMI and Component output resolution You can use User Menu to set the HDMI and Component output resolution. To use User Menu to set the output resolution, follow procedures in section Using User Menu, to make the changes.

  • Page 40: Setting Tivo Keycode

    myHARGRAY USER GUIDE Using user menu Setting TIVO IR keycode Set Top Box is equipped with an IR receiver at the front panel. If you have TiVo or Sling box, you can use the IR blaster provided by TiVo or Sling to control Set Top Box for actions such as channel switching for recording or remote network viewing.

  • Page 41: Troubleshooting

    myHARGRAY USER GUIDE Troubleshooting If the Set Top Box does not perform as expected, the following tips may help. Solutions to Common Problems Many issues with Set Top Box operation can be resolved by power cycling the box. Disconnect the power cord from the back of the Set Top Box, wait a few seconds, then reconnect the power.
  • Page 42 Set Top Box and TV. If you are using a component video connection (PrPbY) and your HDTV only has RGB or RGB-HV connectors, you must use an adapter. Contact Hargray for more information. No Sound If your setup includes a VCR or stereo, verify that you have properly connected them to the Set Top Box.

  • Page 43: Customer Specific Configuration

    USER GUIDE Telephone Support continues Technical Support; Monday – Saturday, 7 am to 6 pm. Dial 611, option 2 from any Hargray phone, or call toll-free 800-726-1266 and select the repair option. Outages can be reported at the same number 24 hours a day, 7 days a week.
  • Page 44 856 William Hilton Parkway Hilton Head Island, SC 29928 Ridgeland 8084 East Main Street Suite B & C Ridgeland, SC 29936 Beaufort 130 Robert Smalls Parkway Beaufort, SC 29902 Call us today at 1-877-HARGRAY or visit us online at hargray.com DVRHHSC_040609...

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