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Exacq Vision User Manual

Network video recorder
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Network Video Recorder

User Manual

(updated December 15, 2013)
Information in this document is subject to change without notice.
© Copyright 2006-2013, Exacq Technologies, Inc. All rights reserved.
Exacq Technologies is a trademark of Exacq Technologies, Inc. Other trademarks and trade names may be used in
this document to refer to either the entities claiming the marks and names or their products. Exacq Technologies,
Inc., disclaims any proprietary interest in trademarks and trade names other than its own.
Exacq Technologies makes no warranty of any kind with regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. Exacq Technologies shall not be liable
for errors contained herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this manual.
Exacq Technologies, Inc.
11955 Exit Five Parkway, Bldg 3
Fishers, IN 46037 USA

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Summary of Contents for Exacq Vision

  • Page 1: User Manual

    Inc., disclaims any proprietary interest in trademarks and trade names other than its own. Exacq Technologies makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Exacq Technologies shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual.
  • Page 2 +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 3: Table Of Contents

    Event Monitoring ..............................55 Schedule................................57 Archiving ................................59 Users ..................................64 Systems ................................. 66 Device ..................................67 Client ..................................68 Joystick ................................. 70 Groups ................................... 71 Maps ..................................72 +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 4 B Regulatory Notice ....................113 C Warranty ......................... 114 D Manual Updates ..................... 115 Release 4.0 ..............................115 Release 4.1 ..............................115 Release 4.2 ..............................115 Release 4.3 ..............................115 Release 4.4 ..............................115 Release 4.5 ..............................115 +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 5 Release 4.7 ..............................116 Release 4.8 ..............................116 Release 4.9 ..............................116 Release 4.11 ..............................116 Release 5.0 ..............................117 Release 5.2 ..............................117 Release 5.4 ..............................117 Release 5.6 ..............................117 Release 5.8 ..............................117 Release 5.10 ..............................117 +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 6: System Installation Checklist

    Server. Configure IP Cameras See the IP Camera Quick Start Guide for information on configuring the camera IP addresses, usernames, and passwords. This document can be found at http://www.exacq.com/support/specsheets.html. Config (Setup) Page (see Chapter 4) System* Set exacqVision server for static IP address.
  • Page 7 Create event to burn CD via Auto Export profile upon event or manual activation. (Not available in exacqVision Start.) Create event to email installer when license subscription is near expiration. Export Settings Save settings and license to a USB flash drive to aid the recovery process, if necessary. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 8 Look at Storage page and extrapolate the storage duration to ensure that it meets requirements; if it does not, decrease frame rate, quality, or resolution. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 9: Installing Exacqvision Software On Third-Party Clients And Servers

    Your storage system should be capable of sustained reads/writes at least twice the maximum data rate from all cameras. Exacq highly recommends using RAID 5 or RAID 6 for all video storage to reduce the likelihood of catastrophic failure.

  • Page 10: Web Server

    Apache web services. For more information, see https://www.exacq.com/kb/?kbid=34927. As noted previously, web services increase server hardware requirements and can require installation on a dedicated web server. For additional information on configuring web services, see the Exacq knowledge base at https://www.exacq.com/kb/. Server Software Installation 1.

  • Page 11: Exacqvision Software Overview

    “localhost” (127.0.0.1) allows the client software to communicate with the server software on the same computer. exacqVision servers are configured at the factory as a client/server combination to provide a convenient initial configuration experience. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 12: Logging In

    Password: user5710 Privileges: restricted user NOTE: Exacq recommends that the default passwords be changed by the operator and written and secured to prevent unauthorized access or modifications to the system. As part of the initial exacqVision System configuration, Exacq recommends that the operator configure a new user on the exacqVision Server with restricted privileges and change the exacqVision Client settings in the user operating system account to connect to the local exacqVision Server via this user.

  • Page 13: Updating Exacqvision Client Software

    After the download is complete, close all instances of the exacqVision Client to complete the update. Click Yes to accept the download, and then follow the instructions in the Setup Wizard onscreen. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 14: Main Pages

    You can access online help and additional information about your exacqVision System by clicking the Help button or the F1 key. On some platforms, online help is context-sensitive. To view online help, click the question mark button: +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 15: Config (Setup) Page Overview

    NOTE: Connected S-Series storage servers are also listed in the tree, but only those configuration pages that are applicable to storage are available for each one. The options on each S-Series configuration page are also restricted as needed. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 16: Add Systems

    NOTE: You cannot connect to more than one system that is licensed as an exacqVision Start server at a time. If you attempt to connect to a second Start server simultaneously, the first connection to a Start server is terminated. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 17: System

    IP device at a time. 2. After the dealer obtains a license key from Exacq, enter the key in this box. 3. After configuring your system, it is recommended that you click Export Settings to export system settings to a USB or network drive and store it off-site for recovery from a disaster or malfunction.
  • Page 18 3. If the IP cameras on the network need to synchronize with a time server other than the exacqVision server, select Enable Override and enter the server address. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 19 3. Select the correct bandwidth setting to limit network traffic from the server to client computers and iSCSI drives, and click Apply. NOTE: This setting applies to outbound traffic from all NICs in the system. 4. Select the IP Reconnection Settings value in seconds. Click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 20 The Active Directory/LDAP tab appears on the System page on systems with an Enterprise license. For more information, see the LDAP integration document appropriate for your platform found at https://www.exacq.com/downloads/LDAP/index.html.  The Watchdog Timer tab displays information about the system’s factory-installed watchdogs, if available. The watchdogs can restart systems or capture cards if they lock up.
  • Page 21 If the server and client are not connected to the Internet, you can copy your license file to a flash drive or other portable media device. Then upload the license file to the Offline Software Update Packaging Utility on exacq.com under Support and Downloads. ...

  • Page 22: Add Ip Cameras

    6. To enable a camera, select its checkbox in the IP Camera List. The number of cameras you can enable is subject to licensing limits. The camera should now also be listed in the Configuration, Live, and Search trees. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 23: Ip Camera Recording

    (c), and click Apply to Cameras in Grid (d). The quality should now be modified for all selected cameras, as shown in the Quality column in the Cameras list (e). 7. Click Apply to activate any changes. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 24: Analog Camera Recording

    NOTE: If a parameter is greyed out in the Configuration section, a setting universal to all selected cameras is not available for that parameter. 7. Click Apply to activate any changes. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 25: Camera Settings

    7. See the “PTZ Configuration” section of this manual for details about the PTZ section of the Camera Settings page. The rest of the Camera Settings page is discussed on the following page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 26 Video Settings, and the other Defaults button restores the Record Settings. 17. See the following section, “Motion Masks, Video Masks, and Motion Windows” for more information about those portions of the Camera Settings page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 27 This restriction should cause few issues because camera website settings are typically changed only during initial configuration. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 28: Motion Masks, Video Masks, And Motion Windows

    3. Click Apply to enable the motion mask or motion window. To delete a motion mask or window, click Edit, click Clear, and click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 29 3. Click Apply. The yellow grid disappears and green rectangle is replaced by a solid gray rectangle. This area is now masked from both live and recorded video. To clear the mask, click the Clear button. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 30: Serial Profiles

    You have now created the new serial profile. If you entered any data in the Event Key Words box, you must link the profile to the appropriate Action through the Event Linking page, selecting Serial Profile as the Event Type. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 31 NOTE: Certain characters must be entered in ASCII format. For example, spaces should be entered as “/x20,” and carriage returns should be entered as “x0A.” It might require several adjustments to make the replacement text appear exactly as desired. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 32: Serial Ports

    Line Ending. 10. When you are finished, save the settings by clicking the Apply button at the bottom of the page. The IP section is explained on the following page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 33 11. To delete an IP port, choose its Select checkbox (9a) and click Delete (9b). 12. When you are finished, save the settings by clicking the Apply button at the bottom of the page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 34: Ptz Configuration

    New_preset_1, regardless of whether there is already a PTZ preset with that name. To avoid having both a PTZ preset and a digital preset with the same name, make sure you enter a unique name for each preset that you create. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 35 11. To create a dome pattern (available only on certain analog cameras), click Record, move the camera in the pattern desired, and click Stop. Click Run to review the pattern. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 36 5. The preset is listed under Presets. The total number of presets configured and supported is shown under the list. 6. Select a Mode for cameras with exacqVision-supported fisheye lenses. If you select Immervision, additional drop-down lists appear that allow you to select a model and mounting options. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 37: Audio Inputs

    5. On systems with 2-way audio, click Talk to verify that you can send audio to the system. 6. The Recording Mode column shows the recording mode selected for the audio input on the Schedule page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 38: Trigger Inputs

    3. The Status column indicates whether the trigger input is in its normal (green) state or in its alarm (red) state. 4. When you are finished configuring trigger inputs, click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 39: Alarm Outputs

    3. The Status column indicates whether the alarm output is in its normal (green) state or in its alarm (red) state. The output can be triggered to alarm state by an event configured on the Event Linking page. 4. When you are finished configuring alarm outputs, click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 40: Video Output

    3. Move the Dwell Time slider to configure the length of time before the monitor switches to the next camera. The Dwell Time range is from 1 to 60 seconds. 4. When you are finished configuring the video output, click Apply to start the tour. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 41: Storage

    The Hardware tab allows you to monitor attributes of each hard drive and RAID controller.  The Network tab, available on S-Series network storage servers, allows you to designate drives as archiving or extended storage drives. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 42 For example, you could configure one camera’s video to be stored for at least 30 days before it is deleted, and another camera’s to be deleted after no more than 7 days. See the following IMPORTANT NOTE before using this feature. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 43 Repeat for each camera that requires expiration rules. To remove expiration rules, select one or more camera names in the list on the right and click <<Remove. Click Apply when finished. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 44 2. Drive targets on the system selected are displayed in the Targets area. Select and enable drive targets as desired. 3. View the status of the partitions in the list at the bottom. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 45 You can configure a notification of a drive alarm using the Event Linking feature (see the “Event Linking” section of this manual for more information). +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 46 All the drives installed on the S-Series server are listed on the tab, along with information and status indicators. The Type column allows you to designate each drive as an archiving drive, an extended storage drive (which operates as if it is local to the recording exacqVision system), or None. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 47: Notifications

    8. Click Apply to add the message profile to the list of profiles. 9. You can test the profile by selecting it from the list and clicking the Test Profile button. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 48 The Web Server tab allows you to enter the IP address of the web server so that email notifications can include a direct link to video associated with a notification. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 49 7. On the Event Linking page, configure one or more events to use the new text profile. 8. If necessary, create multiple notification profiles for multiple user groups or events. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 50: Auto Export

    .exe format. A .ps file must be viewed in a separate video player. 8. Select the cameras to be included in the export profile. The rest of the Auto Export page is described on the following page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 51 15. The Activity Status box indicates the status of Auto Export. This can include Idle, Gathering Video, Creating ISO Image, In Use, and so on. It also contains a Write Progress bar that shows how much of an active Auto Export has completed. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 52: Event Linking

    8. Click Apply to save all changes to the selected event. 9. The Log Settings field determines how long the event will be stored in the Event database, from zero to 365 days. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 53 Select New to open a window. You can then select any combination of event types and event sources and determine whether any or all of them must occur to trigger the selected action. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 54 Any of the profiles that configured on the Notifications page. Auto Export Any of the profiles that configured on the Auto Export page. Preset Any of the presets associated with the camera on the Camera Settings page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 55: Event Monitoring

    Event Source vary depending on which Event Type (such as triggers, serial ports, and serial profiles) is selected and how it is configured. For more information, see the sections of Config (Setup) Page Overview chapter that are related to the desired Event Type. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 56 You can now view your event profile in Live mode. A Video Panel profile can be displayed on the Live Page by right- clicking a video window. A View profile can be displayed by selecting the Views button in the site tree. See the Live Page Overview chapter for more information. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 57: Schedule

    5. To copy the schedule from one day of the week to another, select the appropriate days of the week in the Copy Current Configuration section, and then click Set. 6. Click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 58 Select the device from the tree and schedule it in the same way as described for the Days tab. NOTE: You can apply the one device’s schedule to another device by clicking Apply To… +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 59: Archiving

    5. Click Apply to save the information that has been entered. 6. To activate the drive for storage of exacqVision data, select the Enabled checkbox. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 60 5. If you select Until Finished or User Defined, select a Frequency for the task. Custom allows you to select days of the week individually. 6. Click Apply. If desired, you can configure multiple archive tasks. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 61 The Status section of the Target tab displays information about the current archive task: Click Details… to view additional details in the pop-up window. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 62 5. To copy the schedule from one day of the week to another, select the appropriate days of the week in the Copy Current Configuration section, and then click Set. 6. Click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 63 Simply select a device from the tree and then configure archiving the same way as described for the Days tab. NOTE: You can apply the one device’s schedule to another device by clicking Apply To… +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 64: Users

    Client. You might have to deselect View Admin and User Admin under Custom User Privileges (if available) to allow the Custom User Permissions data to be edited. 6. When finished, click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 65  User Admin  View Admin NOTE: If you change the permissions or privileges for a user or group, enter a name for the new custom group and click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 66: Systems

    Client, the Connection Status will be displayed as Network Activity Timeout. The status will then be displayed as Disconnected after a specific amount of time that varies among operating systems. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 67: Device

    Device Information field displays the eDVR Device Type and Serial Number. You can also set a temperature threshold that can be linked to an event action using the Event Linking page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 68: Client

    Soft Trigger shortcut. Buttons can be configured for toggling or momentary activation (momentary is typically used with 2-way audio so that audio out is disabled when the button is released). +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 69 13. Select Disable Windows Font Smoothing if fonts are not appearing as desired. NOTE: The Mac version of exacqVision Client also contains a Use a 24-Hour Clock option on the Client page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 70: Joystick

    11. Adjust the X Position (the box will turn green in the direction selected). Click Calibrate. Buttons 12. Program the joystick buttons by selecting associated actions (variable among joysticks) from the drop-down lists. 13. Click Apply to save the joystick settings. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 71: Groups

    These groups can now be selected in Live mode to monitor live video or search recorded video. NOTE: To display specific cameras in specific pre-configured combinations, create a view as described in the “Views” section of this manual. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 72: Maps

    You can drag this parent map icon anywhere on the map. 6. To complete a map, click Apply. See the “Live Maps” section for information about using a completed map. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 73: Views

    5. Create a new view. 6. Create a new folder. You can then drag and drop existing views into the folder. 7. Click Apply after you have finished configuring the view as desired. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 74: Tours

    6. Select a Dwell Time. This is the amount of time, in seconds, that each view will be displayed. 7. Click Apply to save the camera view tour. You can now activate the tour by clicking its name in the Live Views section of the site tree. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 75: Layouts

    11. Panel Count shows how many panels are included in the layout out of the maximum (48). 12. Click Apply to save the layout. 13. To edit a custom layout, select it from the layout list. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 76: System Information

    6. Maximum Days Storage determines the maximum number of days that information is maintained in the system log. NOTE: If you cannot see all the fields and buttons on the System Log tab, drag the horizontal bar under the System Usage section up. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 77 6. Click Export to save the information as a separate log file. 7. Select the maximum number of days that the actions should be stored on the system and click Apply. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 78: Live Page Overview

    7. Video Windows. View video in the selected layout. 8. About exacqVision Client. View information about the client software. 9. Information. Open the user manual, visit the Exacq Knowledge Base, and more. 10. Hide/Show Navigation Panel. Expand or hide the tree. (Or press the F4 key.) 11.

  • Page 79: Layout Panel

    For example, if camera names start with numerical characters (such as 1-Front Entrance, 2-Back Entrance, and so on), you can quickly find a camera by simply entering one or two numbers in Find Camera. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 80 F8 function, which hides the message bar, the date/time bar, and the toolbar. To reverse this mode and show all the hidden items, press Alt+Enter again. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 81: Ptz Control

    PTZ preset tours. If two or more of these types of PTZ commands occur simultaneously, the command with the highest priority occurs and the other commands are ignored for the amount of the Resume Time configured in the PTZ Settings window available through the camera’s setup page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 82 PTZ/preset panel, you can use your mouse to access the PTZ presets by right-clicking anywhere in the camera’s video window, selecting PTZ Presets, and then selecting the name of the preset. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 83: Event Buttons

    Alternatively, you can also create one or more soft trigger shortcuts using the Event Button feature on the Client page on the Config (Search) page. See the Client section of this manual for detailed instructions. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 84: 2-Way Audio

    3. Click a talk button to open an audio channel on any individual output. 4. Select Filter Relevant to Live Panel to display only the audio outputs on servers associated with the cameras displayed in the live video windows. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 85: Exacqreplay

    2. Select exacqReplay from the pop-up menu. 3. Select whether you want to replay video from the selected video window or from all windows in the current layout. 4. Select the desired time increment. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 86 Search Page with results from the last two hours from the selected camera or cameras. For more information on the Search Page and other methods for searching for video, see the “Search Page Overview” chapter. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 87: Live Event Monitoring

    If you configured your profile in Virtual Matrix Mode, you will not see an Event Monitor box as motion triggers recording. Instead, the video is automatically displayed as motion occurs. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 88: Camera Groups

    3. If the video window layout contains more windows than there are cameras in the group, the first cameras from the next group in the list are shown in the remaining windows. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 89: Camera Views

    Whenever an event associated with the profile occurs, the view or tour selected as the Action Target on the Event Monitoring page is automatically displayed in place of the selected view. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 90  Select a view in the Live Views panel and click Modify. For more information about the Views page, see the “Views” section in the Config (Setup) Page Overview chapter. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 91: Live Maps

    Live Maps page and select Properties. All associated servers are listed in the properties window, and you can view the setup page for the map by clicking the OK button that appears. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 92: Search Page Overview

    NOTE: When Thumbnail Search Mode is selected, the Smart Search and export buttons are replaced by video window layout buttons as described in the “Live Page Overview” section. The rest of the Search Page is described on the following page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 93 (Serial data cannot be included in a quick export.) 20. Download Status. This shows you how many frames have been downloaded and the total number of frames that meet the search criteria. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 94: Searching For Video And Other Data

    That procedure opens the Search Page with results from the last two hours from the selected camera or cameras. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 95 NOTE: Each video panel has a Zoom In and Zoom Out button. The thumbnail associated with the selected button becomes the center point of the increased or decreased search range. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 96: Video Playback

    Play and Reverse buttons, which play video at actual speed even if frames must be skipped to do so.) +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 97 View Motion. Blue motion boxes mark the area where the motion occurred. When you want to remove the motion boxes, right-click in the Video Playback window again and select View Motion to remove the checkmark. NOTE: This feature is not available on most IP cameras. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 98: Smart Search

    When orange bars appear in the video results bar, only the Smart Search frames that they represent are played back in the video playback window; any non-Smart Search frames in that time range are skipped. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 99: Searching Maps

    Select the date and time you would like to search by using the Calendar and Start Time fields, and then click the Search button. Video from all the selected cameras and maps will be displayed in the Video Playback window. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 100: Searching Views

    Search button. All of the cameras in the View are then displayed in the Video Playback window. To view the names of all cameras in the View, place the cursor over the view’s entry in the tree. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 101: Searching Events

    The red bars indicate instances when the event triggered video or audio recording. To search for the video associated with this particular event, click the Cameras button in the Navigation Pane, and then conduct a search on the camera associated with that event. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 102: Search Serial

    9. You can now play back the video and associated POS data side-by-side. NOTE: If you do not see the Search Serial drop-down list, make sure that you haven’t selected the Events button from the Navigation Pane. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 103: Exporting Files

    NOTE: See the chart on the following page for information about file compatibility on each operating system. Also, an *.exe file can be created using any operating system even though it can be viewed using only Windows. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 104  MPlayer http://www.mplayerhq.hu/design7/dload.html Download codecs at the following URLs:  3ivx MPEG4 decoder http://store.3ivx.com/3ivxStore/?features=dec&platform=win&license=plus&Go=Go  DivX decoder http://www.divx.com/en/downloads  Quicktime codec resources http://www.apple.com/quicktime/resources/components.html?os=Windows&ctype=696d6463&csubtype=48323634  Perian Codec for Quicktime http://www.perian.org +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 105 Refresh Disc to update the numbers. 5. Click Burn Disc to open the Disc Burning Progress window. Review the Burn Options before proceeding. 6. Click the Burn button to start the writing process. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 106: Enterprise Management

    Right-click in the Record Status column to activate exacqReplay on the selected camera. See the “exacqReplay” section of this manual for more information.  Sort any column by clicking on the column title. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 107: Enterprise Storage

    Enterprise Storage allows you to view all storage devices and configure S-Series and server storage on the same page. You can select an S-Series partition, configure it for archiving or extended storage, and associate it with an exacqVision system. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 108: Enterprise Notifications

    Select column on the E-mail Message Profiles tab. Repeat the same process on the E-mail Servers tab to associate an email server with one or more systems. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 109: Enterprise Users

    NOTE: Server entries with a red background have been configured for LDAP integration but are not currently connected. If a server is not licensed as an enterprise system, NOT ENTERPRISE appears in its Status column. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...
  • Page 110 9. To save the enterprise user configuration file, click Export and browse to the desired location. Then you can send the file to the new user, who can import the file using the Import button on the Add Systems page. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 111: Enterprise Servers

    Enterprise servers can be integrated with network management systems (Active Directory, OpenLDAP, or Kerberos) to synchronize user accounts from your computer network and exacqVision servers. Before proceeding with this option, you must configure the integration as explained in the LDAP integration document appropriate for your platform found at https://www.exacq.com/downloads/LDAP/index.html. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817...

  • Page 112: A Technical Support

    Technical Support Exacq Technologies is committed to providing exceptional technical and engineering support. When you need help with your exacqVision product, please be ready with a complete description of the problem, including any error messages or instructions on re-creating the error.

  • Page 113: B Regulatory Notice

    Reorient the television or radio receiving antenna, and/or relocate the Exacq product and the radio or TV with respect to each other. If necessary, users should consult the manufacturer or an experienced radio/television technician for additional suggestions.

  • Page 114: C Warranty

    If the foregoing limitation of liability is not enforceable because an Exacq product sold or licensed to Customer is determined by a court of competent jurisdiction in a final non appeal able judgment to be defective and to have directly caused bodily injury death or property damage in no event shall Exacq’s liability for property...

  • Page 115: D Manual Updates

    Added Enterprise Cameras and Enterprise Server Setup sections to new Enterprise Management chapter.  Added Login History and Audit Trail tabs to System Information section.  Added references to features available in exacqVision Start, exacqVision Professional, and exacqVision Enterprise. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 116: Release 4.7

    Updated Searching for Video and Other Data section to include note about quick search from Live Page.  New screenshots throughout to show updated icons.  Updated exacqVision page names. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

  • Page 117: Release 5.0

    Release 5.10  Added Source Groups to the Event Linking section.  Added International Character Support and Send Usage Statistics to the System section.  Clarified information in the Notifications section. +1.317.845.5710 USA (Corporate Headquarters) +5255.56080817 Mexico www.exacq.com +44.1438.310163 Europe/Middle East/Asia...

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