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Getting Started
Troubleshooting
Problem
is displayed.
The handset does not turn
on even after charging the
battery.
I fully charged the battery,
but the low battery
message is still displayed
and/or the operating time
seems to be shorter.
Caller information is not
displayed.
Noise is heard, sound cuts
in and out.
Caller ID support
The base unit is Caller ID compatible. Caller ID is a service provided by your phone service
provider which may require a subscription. Contact your phone service provider for details and
availability.
22
Cause and/or solution
R The handset is too far from the base unit. Move closer.
R The base unit's AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it. See
the Operating Instructions for more information (download
information is on page 1).
R During standby mode, the transmission range of the base unit
is reduced if ECO mode is on. If required, turn ECO mode off.
See the Operating Instructions for more information (download
information is on page 1).
R The handset is turned off. Press and hold the power button on
the top of the handset.
R Clean the charge contacts of the handset and charger with a
dry cloth and charge again.
R It is time to replace the battery (page 2).
R You may need to subscribe to your phone service provider's
Caller ID service. Contact your phone service provider for
details.
R If your unit is connected to any additional telephone
equipment, remove the additional equipment and plug the unit
directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL service provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL service provider for details.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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