Troubleshooting - Motorola CS3000 Series Quick Reference Manual

Quick Reference Guide

Troubleshooting

Problem
Laser comes on, but
scanner does not
decode the bar code.
Scanner LED turns solid
red for a few seconds.
Scanner does not fully
charge.
Bluetooth LED turns off.
Scanner emits long
beeps for 5 seconds
when scanning a bar
code.
Possible Solutions
Ensure the scanner is
programmed to read the
type of bar code being
scanned.
Ensure the symbol is not
defaced. Scan other bar
codes of the same bar
code type.
Move scanner closer to or
further from bar code.
Charge the battery. See
Charging on page
Ensure the scanner is
connected to a powered
USB hub (5V, 500mA
max).
Scanner is out of range;
move closer to the host
and press any button to
re-pair with the host.
Memory is full; download
bar code data to the host
and clear the memory.
15
4.