Scanner Problems - Dell Inspiron 4150 User Manual

Solving Problems: Dell Inspiron 4150
Check the telephone line —
that is 3 m (10 ft) or more in length, try a shorter one.
Irregular dial tone —
tone when you have messages. Contact your telephone company for instructions on
restoring a dial tone.
Turn off call waiting (catch-phone) —
deactivating this feature. Then adjust the dial-up networking connection properties.
1. Click the Start button and click Control Panel.
2. Click Printers and Other Hardware, click Phone and Modem Options, click the
Dialing Rules tab, and then click Edit....
3. In the Edit Location window, ensure that To disable call waiting, dial: is
checked, and then select the proper code as listed in your telephone directory.
4. Click Apply and click OK.
5. Close the Phone and Modems Options window.
6. Close the Control Panel window.
Verify that the modem is communicating with Windows —
1. Click the Start button and click Control Panel.
2. Click Printers and Other Hardware and click Phone and Modem Options.
3. Click the Modems tab.
4. Click the COM port for your modem.
5. Click Properties, click the Diagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.

Scanner Problems

Check the power cable connection —
connected to a working electrical outlet and that the scanner is turned on.
Check the scanner cable connection —
connected to the computer and to the scanner.
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Try using a different telephone line. If you are using a line
If you have voice mail service, you might hear an irregular dial
See your telephone directory for instructions on
Ensure that the scanner power cable is firmly
Ensure that the scanner cable is firmly