Napoleon LD325SB User Manual page 11

Problem Possible Causes
Flames lift away from Improper air shutter adjustment.
burner, accompanied
by the smell of gas, and
possibly difficulties in
lighting.
Humming regulator. Normal occurrence on hot days.
Burners will not cross Plugged ports at back of burner.
light each other.
"Paint" appears to be Grease build-up on inside surfaces.
peeling inside lid or hood.
Infrared burner (if Ceramic tiles overloaded with grease drippings
equipped) flashes back and build-up. Ports are clogged.
(during operation the
burner abruptly makes
a loud "whoosh" sound,
followed by a continuous
blow-torch type sound Burner overheated due to inadequate
and grows dim.) ventilation (too much grill surface covered by
griddle or pan.)
Cracked ceramic tile.
Leaking gasket surrounding the ceramic tile, or
a weld failure in the burner housing.
Solution
Close air shutter slightly according to
combustion air adjustment instructions.
(This must be done by a qualified gas
installer.)
This is not a defect. It is caused by internal
vibrations in the regulator and does not
affect the performance or safety of the
gas grill. Humming regulators will not be
replaced.
Clean burner ports. See burner
maintenance instructions.
This is not a defect. The finish on the lid
and hood is porcelain, and will not peel.
The peeling is caused by hardened grease,
which dries into paint-like shards, that
flake off. Regular cleaning will prevent this.
See cleaning instructions.
Turn burner off and allow to cool for at
least two minutes. Relight burner and
burn on high for at least five minutes or
until the ceramic tiles are evenly glowing
red.
Ensure that no more than 75% of the
grill surface is covered by objects or
accessories. Turn burner off and allow to
cool for at least two minutes, then relight.
Allow burner to cool and inspect very
closely for cracks. If any cracks are found,
contact your authorized Napoleon dealer
to order a replacement burner assembly.
Contact your authorized Napoleon dealer
for instructions on ordering a replacement
burner assembly.
www.napoleongrills.com
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