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NEC DDXXEE SSeerriieess Uusseerr Gguuiiddee

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NEC INFRONTIA ISDN BUSINESS COMMUNICATION SYSTEM
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   Summary of Contents for NEC DDXXEE SSeerriieess

  • Page 1

    NEC INFRONTIA ISDN BUSINESS COMMUNICATION SYSTEM...

  • Page 2

    No representation is made that this document is complete or accurate in all respects and NEC Infrontia shall not be liable for any errors or omissions. In no event shall NEC Infrontia be liable for any incidental or consequential damages in connection with the use of this document.

  • Page 3: Table Of Contents

    Contents Making Internal Calls…………………………………………… 4 Making External Calls…………………………………………… 4 Answering Internal Calls………………………………………… 5 Answering External Calls……………………………………….. 5 Answering Doorphone Calls…………………………………….. 5 Holding an Internal Call…………………………………………. 6 Holding an External Call………………………………………… 6 Transferring a Call……………………………………………….. 7 Making a Paging Call…………………………………………….. 8 Callback……………………………………………………………...

  • Page 4: Making Internal Calls

    Making Internal Calls You may contact another internal extension or a department group. • • Dial the extension number or department group number • If there is no answer or it is busy, you may simply dial another internal number without replacing the handset •...

  • Page 5: Answering Internal Calls

    Answering Internal Calls An internal call may ring at your extension or come through as a voice call (not available on single line telephone). • If the call is ringing to answer • Or if the call is voice announced you may talkback without lifting the handset via the microphone (note the key lamp must be off) Answering External Calls...

  • Page 6: Holding An Internal Call

    Holding an Internal Call You may place another extension on hold and whilst they are held you may process other calls. Key telephone • Press the key (you may replace the handset if you wish) • To reconnect press the flashing Single line telephone •...

  • Page 7: Transferring A Call

    Key telephone and Single line telephone Park Hold : the external caller is placed in a park position and any user may retrieve the call from that park position using a code. Typically on a key telephone specific park hold keys are set up to simplify the procedure.

  • Page 8: Making A Paging Call

    Making a Paging Call If you are unable to locate an individual, you may wish to make a paging call which will broadcast over the loudspeakers of selected key telephones (not available to single line telephones) and or an external PA system.

  • Page 9: Pick Up

    Pick Up You may wish to intercept a call ringing at another extension, this is referred to as pickup. You may enter a code to pickup a specific ringing extension or you may be programmed into a pickup group and will pick up calls just for your group.

  • Page 10: Call Forward

    Call Forward When you are away from your desk you may wish to redirect your calls to another destination. There are different conditions under which you can set a call forward, and one set up called tandem ring allows a user to have two extensions that work as a single extension.

  • Page 11: Call Redirect On Key Telephones

    Call Redirect on key telephones This feature requires that a function key is programmed as a Redirect key (refer to programming function keys page 18) and so is not available to single line telephones. Call redirect allows you to select whether to take a call or to transfer an incoming call to a preassigned destination (for example voice mail) without answering the call.

  • Page 12: Last Number Dial

    Last Number Dial (LND) This enables you to dial the last external number called from your extension. Display key telephones may view and access the last ten numbers. • • Dial or press the 8 1 6 The system automatically seizes an exchange line Display Key telephone •...

  • Page 13: Handsfree For Key Telephones

    Handsfree for key telephones Handsfree allows a key telephone user to process calls using the inbuilt speaker and microphone instead of lifting the handset. To talk handsfree • Press the key to make or take a call • Speak towards the phone on answer Note : the lamp must be off •...

  • Page 14: Volume Control For Key Telephones

    Volume Control for key telephones The volume keys adjust the ringing, handset earpiece and loudspeaker volumes on the key telephones. To adjust ringing volume • When the phone is ringing, press the ∆ or ∇ keys • OR when the phone is idle, press ∆...

  • Page 15: Ring Tones For Key Telephones

    Ring Tones for key telephones You may select a distinctive ring tone to differentiate your extension from others and to distinguish between an internal and external call. To listen to the tones • Press an idle • Dial and dial for internal ring or for external ring 8 1 1...

  • Page 16: Programming One Touch Keys On A Key Telephone

    Programming One Touch keys on a key telephone There is a block of ten keys known as the One Touch keys under which you can program regularly called numbers or features you like to use. The table below lists the features that can be stored and the associated service codes that are required. Details of all the features listed can be found on the website in the full extension user guide Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx...

  • Page 17: Service Code Table

    Service Code Table Service Feature Feature Service Code Feature Service Code Code Abdial Store 853 + code Forward All Calls Override Common Call Specific 813 + code Busy transfer Dual ring Paging Internal group 801 + group Abdial Store 854 + code Unanswered External group 803 + group...

  • Page 18: Programming Function Keys On A Key Telephone

    Programming Function keys on a key telephone Your phone may have a block of 12 or 24 function keys under which you can program an extension number (to give a busy lamp status) or a feature you use regularly. The table below lists the features that can be stored and the associated function codes that are required. Details of all the features listed can be found on the website in the full extension user guide Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx To program a function key •...

  • Page 19: Function Code Table

    Function Code Table Feature Function Code Feature Function Code Feature Function Code Abdial Call specific 1037 + code Forward All Calls 1055 One Touch Serial 1034 Common Call general 1037 + HOLD Busy transfer 1002 Dual ring 1000 Abdial Call specific 1038 + code Unanswered 1003...

  • Page 20: Directory Dialling On The Super Display

    Directory Dialling on the Super Display From the idle display, the [DIRECTORY] menu allows quick access to abbreviated dials and extensions using search by name. Press the [DIRECTORY] key [DIRECTORY] [MENU] To access DIRECTORY DIALING common abdials press ABB:COMMON group abdials press ABB:GROUP ABB:COMMON extensions press EXTENSION ABB:GROUP...

  • Page 21: Directory Dialling On The Executive Display

    Directory Dialling on the Executive Display The executive display keystation has four soft keys which are used to access features. From the normal idle display, when you press any of the four soft keys underneath the display, you will have a choice of four menus. Pressing the Dir prompt key will bring up the directory dialling menu.

  • Page 22: General Information

    Full extension user guide This user guide covers the basic features of the system. For a full and comprehensive guide to all the features available please refer to the NEC Infrontia website or contact your installer.

  • Page 23

    Part code number : NKUK021...

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